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All reviewsmr nabilgreat spacious roomshamra main streetperfect locationamerican universitygolden tulipairport pickupgreat hospitalityconference roomswimming pool isreception areaan excellent hotelfree wifiwalking distancethe hotel staffthe heart of the cityamazing service
Best thing in hotel are staff and people while breakfast is so humble with no hot milk or even Nescafé also no fresh fried eggs while at room it's is medium cluster while shower is very tight you can't fit in easily and carpets are...More
the servise was bad , the rooms are not cleaned enough. poor breakfast with non freindly staff . definitely we wont repeat this experience. the pool was not good it is a small one the roof without service
wifi network was not bad . the...More
1 Thank Mnassiff
Response from Premise_Chairman, Owner at Midtown Hotel and SuitesResponded 7 September 2017
I am saddened that your stay was not up to your expectations.
Your review is generic and completely not in line with other guest experiences. We attend on the spot to any complaint. You should have asked for the GM or myself and we...More
The hotel itself is not too bad. The major pro is the staff, followed by the rooms are comfortable. The breakfast has everything you need and if something is missing, they soon bring it out to ensure you have what you want to eat.
Response from Premise_Chairman, Owner at Midtown Hotel and SuitesResponded 22 August 2017
Despite all the good things you mentioned, we are saddened that your stay was not up to your expectations.
Issue 1: Internet
While we strive to provide the highest levels of service in the Hotel, please bear in mind that the Internet service...More
i was booked a deluxe room and got the chance to upgrade to Club Room with only 10$ per day,Great service, welcoming staff, nice upper club rooms with partial sea view. If you need any information the front office will be glad to help you...More
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1 Thank Mira M
Response from Premise_Chairman, Owner at Midtown Hotel and SuitesResponded 19 July 2017
Thank you kindly Mira! It was a real pleasure meeting and hosting you and your lovely parents. We hope to host you again soon.
Nabil Haddad - Chairman
Me and my friend stayed for four days and were very satisfied with our visit! The staff were extremely helpful, area was great, pool was surprisingly nice and the room was good. The breakfast was nothing special but it was okay. Overall a very good...More
Response from Premise_Chairman, Owner at Midtown Hotel and SuitesResponded 29 June 2017
Thank you kindly William! We look forward towards your next visit.
Nabil Haddad - Chairman