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The Westin Bahrain City Centre

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#15 of 131 Hotels in Manama
Certificate of Excellence
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The Westin Bahrain City Centre
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412 Reviews from our TripAdvisor Community

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Showing 383: English reviews
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed yesterday NEW via mobile

So I gave my car for valet because i had a function for a salsa event that was on last night. On my way out i gave the valet card that was handed over to me at the time my car was taken. The conceirge asked me if i was a guest and had a room. I said no. Then... More 

Helpful?
Thank lindy825
Riyadh, Saudi Arabia
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW via mobile

Clean and tidy. Calm .. people are cooperative and friendly. Room service is professional. Location is unique. Restaurants in hotel are high quality. Conference rooms are well organized and furnished. Accommodation in horel is super.

Helpful?
Thank Bahjat R
Muscat Governorate, Oman
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

Stayed in November 2016. This is my second time I stay in this hotel, my last visit was in March 2015. The service, food is excellent, rooms are spacious, internet is well covered and fast. A big advantage is the hotel is directly connected to the shopping mall where many restaurants can be found. The room furniture seems to wearing... More 

Helpful?
Thank Mahir161
Baltimore, Maryland
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

Don't get me wrong, the overall hotel itself was great, service was great, bed was comfortable, but it was missing the basics. I paid like 17BD (about $48) for a small bag of laundry to be done. A small bag of shorts and t shirts... When they returned, they were all pressed and on hangers. That's nice and all, but... More 

Helpful?
Thank Karyn C
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

I booked an executive room which was clean and fairly new furniture. The lounge was average but staff are very helpful. It is connected to the city center mall which is nice for family weekend. But i don't think the prices at the mall are cheap or competitive with Dubai or Doha Breakfast buffet is great and contains almost all... More 

Helpful?
Thank Bassam H
WestinBahrain, Manager at The Westin Bahrain City Centre, responded to this review

Dear Bassam H, Thank you very for sharing your recent experience at The Westin Bahrain City Centre. We are pleased to be your hotel of choice during your travels to Bahrain. We are delighted to hear that you found our Executive Lounge associates helpful, our hotel location to be convenient and enjoyed the breakfast buffet. I am pleased to share... More 

Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago via mobile

I had the best 25th wedding anniversary in the Westin bahrain. I was surprised with my wive to have a wonderful rose pedals and a nice tasty cake wait for us in our upgraded royal suite. My wife and I are very grateful to the staff and management of the hotel to set up this wonderful surprise. Special thanks to... More 

Helpful?
Thank Advisorbrat
WestinBahrain, Manager at The Westin Bahrain City Centre, responded to this review

Dear Advisorbrat, Thank you for taking the time to share your recent experience at The Westin Bahrain City Centre. We are pleased to be your hotel of choice for such a special occasion - your 25th Wedding Anniversary. I am delighted to hear that we exceeded your expectations and you had a memorable stay with us. It will be my... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago via mobile

The lobby was nice and very elegant, and the staff was nice and helpful. My main issue was with the room. Walls were thin with minimal sound proofing, I can hear phones ringing in other rooms, doors opening and shutting like it's my room door. Furniture looks exhausted and used with scratches and discoloration in many areas. Electrical sockets next... More 

Helpful?
Thank nezarnet
WestinBahrain, Manager at The Westin Bahrain City Centre, responded to this review

Dear nezarnet, Thank you very much for your trust and your greatly valued comment which we well received. As a five star Hotel of excellent reputation, our declared aim is to leave nothing to be desired in terms of guest experience - service and product related. Therefore, your feedback is of immense importance for us ensuring constant improvement in order... More 

2 reviews
Reviewed 22 October 2016

Regular visitor to the Westin hotel but hadn't tried the spa before so booked a Heavenly body treatment. A little surprised that the steam facilities weren't ready for use and disappointing that the jacuzzi wasn't working but there were excellent staff throughout the Spa who rectified an error with my treatment efficiently and in a friendly manner. Recommend Emily (Ems)... More 

Helpful?
Thank Fsahoo
WestinBahrain, Manager at The Westin Bahrain City Centre, responded to this review

Dear Fsahoo, Thank you very much for choosing The Westin Bahrain City Centre and sharing your recent experience the The Westin Heavenly Spa. We aim to create memorable experiences for our guests and are delighted to hear that we exceeded in some of our service deliveries expectations. I am happy to share your positive feedback with SPA team. We look... More 

Doha, Qatar
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 October 2016 via mobile

I would like to thank the people in the reception for making my check in fast and easy. I have enjoyed the shopping in the city centre where i found Sax fifth avenue just next to the hotel when you walk to the mall . I loved the breakfast buffet in Furn restaurant where there was a variety of options... More 

Helpful?
Thank nono23877
WestinBahrain, Manager at The Westin Bahrain City Centre, responded to this review

Dear nono23877 We are delighted to read your positive comment. Thank you very much for sharing your experience at The Westin Bahrain City Centre. We are pleased to learn that you found our hotel location convenient, Front Office associates efficient and enjoyed the food prepared by our chefs. Your positive feedback motivates us to continue our efforts to provide an... More 

1 review
Reviewed 9 October 2016 via mobile

I had last Sunday best couple massage ever. Since I entered till I left everything was perfect. Ahmed from reception very friendly and helpful. Therapists were professional. Ahmed surprised us with best cake after our treatment for celebrating our anniversary. Thank you all for best day ever definitely will come back again.

Helpful?
Thank Hamada K
WestinBahrain, Manager at The Westin Bahrain City Centre, responded to this review

Dear Hamada K, Thank you very much for sharing your recent experience at The Westin Heavenly Spa. It is my great pleasure to hear that we succeeded to meet your expectations on such a special occasion - your anniversary celebration. I am pleased to share your positive feedback with our SPA team. We look forward to welcoming you back in... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ideally located at the heart of Manama, The Westin Bahrain City Centre is the first-ever Westin Hotel to grace the island. Thoughtfully devised with a host of novel and innovative facilities that include the city's first Heavenly(R) Spa and Westin KidsClub, guests are afforded the opportunity to sample the unique Westin wellbeing promise when staying for business or leisure. The Westin is merely a few steps away from Bahrain City Centre, the nation's most popular retail and leisure destination with more than 340 retail stores. ... more   less 

Additional Information about The Westin Bahrain City Centre

Address: Sheikh Khalifa Bin Salman Highway, Manama, Bahrain (Formerly Grand & Ixir Hotel Bahrain City Centre)
Region: Bahrain > Manama
Price Range: ₹ 14,089 - ₹ 26,058 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Bahrain City Centre 5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Kempinski Grand And Ixir Hotel Bahrain City Centre
The Westin Bahrain City Centre Manama
Hotel Style:
#7 Spa Hotel in Manama
#8 Business Hotel in Manama
#15 Luxury Hotel in Manama
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Bahrain City Centre staff and other travellers.
2 questions
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Questions? Get answers from The Westin Bahrain City Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“SPA is a must”
 of 5 bubbles , 6 Oct 2016 | Read review
“All the rooms are very spacious and well appointed - bathrooms are imacculate - even in the standard rooms”
 of 5 bubbles Wilma1805, 4 Aug 2016 | Read review
“choose the rooms facing the swimming pools, its nice”
 of 5 bubbles Advisorbrat, 2 Aug 2016 | Read review
“Best Spa ever”
 of 5 bubbles ELAGOUZ, 28 Jul 2016 | Read review
“Look elsewhere”
 of 5 bubbles M888DWians, 21 Jul 2016 | Read review
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