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Holiday Inn Riyadh - Al Qasr

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Traveller (164)
Room & Suite (126)
Dining (20)
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Overview
  • Excellent19%
  • Very good42%
  • Average27%
  • Poor6%
  • Terrible6%
Travellers talk about
“nice hotel”(12 reviews)
“olaya street”(10 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Additional information
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Offers from Holiday Inn Riyadh - Al Qasr
Special Offer: Mid Year Breaks Offer
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Offers from Holiday Inn Riyadh - Al Qasr
Special Offer: Mid Year Breaks Offer
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Reviews (233)
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Traveller rating
38
84
57
15
14
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38
84
57
15
14
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All reviewsnice hotelindoor swimming poololaya streetbuffet dinnerbusiness hotelbusiness tripcoffee shopsaudi arabiainnsmallfaisaliaindiankingdomtaxistreadmillmenmr
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1 - 5 of 208 reviews
Reviewed 2 days ago

Where do I start - check-in seemed a good start 'we've upgraded you' - unfortunately only 1 lift was functioning that evening, so it took ages to take luggage up to the correct floor. I duly unpacked into the ample wardrobes and drawers, it is...More

Thank Steve M
Reviewed 4 weeks ago via mobile

Hotel is aging and quickly getting old; the staff is becoming loose and imprecise: housekeeping, room service, business center..... Food is different each time (grilled shrimps, salmon, steak...). I tried same dishes multiple times, each time it came different from the other. Food different from...More

Thank falkhoury
Response from IHGService, Guest Relations Manager at Holiday Inn Riyadh - Al QasrResponded 2 weeks ago

Hi falkhoury, Thank you for staying and writing us a review. It is regrettable that you did not experience an exemplary hotel stay with us due to the unsatisfactory cleanliness of the room, staff service, food selection, and overall condition at the hotel. We are...More

Reviewed 4 weeks ago

planned to have late dinner in hotel's restaurant. we asked for Chef's Special Salad and Mineral water. after a while waiter came back saying that they are missing the ingredients for the salad (which they call Chef's Special) and that have NOT any mineral water...More

Thank none006
Response from HIAlQasr-Hazem, General Manager at Holiday Inn Riyadh - Al QasrResponded 4 weeks ago

Dear Valued Guest , Thank you for taking the time to tell us about your recent experience at the Holiday Inn Al-Qasr. Please allow me to express my sincerest apologies for the inconvenience that you have encountered. We strive to provide a superior service experience...More

Reviewed 26 February 2018

I spent my 1st week in Riyadh at the Holiday Inn Al Qasr, and to my surprise, I really enjoyed it. My room was very clean, and the bed was quite comfortable. The breakfast buffet was excellent. The only problem I encountered was being able...More

Thank Cameron S
Response from HIAlQasr-Hazem, General Manager at Holiday Inn Riyadh - Al QasrResponded 4 weeks ago

Dear Valued guest, Thank you for taking time to share your comments during your stay at our hotel. It would always be our pleasure to deliver to you the excellent service that all of our guests deserved. We highly appreciate your feedback and it will...More

Reviewed 24 February 2018

The architectural style of the Al Qasr Holiday Inn is reminiscent of an embassy suites back home in the USA. This place is clean, adequately staffed, and routinely refreshed in the public and sleeping room areas. The decorative standard is high, the beds + pillows...More

Thank CavenMcloughlin
Response from HIAlQasr-Hazem, General Manager at Holiday Inn Riyadh - Al QasrResponded 26 February 2018

Dear Valued Guest, Thank you for taking time to share your comments during your stay at our hotel. It would always be our pleasure to deliver to you the excellent service that all of our guests deserved. We highly appreciate your feedback and it will...More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Room Service
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Business Centre with Internet Access
Free Parking
Meeting Rooms
Room Service
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Airport Transportation
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Spa
Indoor pool
Details
Price range
US$ 103 - US$ 330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Riyadh
#31 Luxury Hotel in Riyadh
Room types
Non-Smoking Rooms, Family Rooms, Suites, Smoking rooms available, Accessible rooms
Details
Price range
US$ 103 - US$ 330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Riyadh
#31 Luxury Hotel in Riyadh
Room types
Non-Smoking Rooms, Family Rooms, Suites, Smoking rooms available, Accessible rooms
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Traveller (164)
Room & Suite (126)
Dining (20)
Pool & Beach (15)
Business Centre & Event Rooms (7)
Questions & Answers
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Room Tips
"away from the lift, go above the 2nd floor"
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"North-facing rooms - overlooking the King Fahad Library - are quieter."
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"Non-smokers only on first and third floor, the check-in staff often place smokers in those rooms, the area..."
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"3rd floor is great"
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