Crowne Plaza Riyadh Palace, an IHG Hotel
Prince Abdul Rahman Bin Abdul Aziz St. Ministries Area, Riyadh 11461 Saudi Arabia
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Avg. ₹18,857 /night, 9/18 - 9/19
₹33,272
per night
₹21,874
per night
₹10,476
per night
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4.0
#35 of 307 hotels in RiyadhLocation
Cleanliness
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Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Centrally located in the heart of the government ministries and banking district, The Crowne Plaza Riyadh Palace Hotel caters for international business travelers and meeting delegates. The hotel rooms are spacious and provide the comfort required by discerning business travelers such as high speed internet, business lunch, Starbucks coffee on the go, business center, executive floor, meeting rooms, and secretarial services. The Palace Restaurant is the main dinning restaurant for the hotel serving international buffet breakfast, lunch and dinner. The restaurant has magnificent views of the swimming pool and is famous for its located and international cuisine. The Hotel has extensive conference and meeting facilities with five meeting venues with capacities of 15 to 250 people. Sports lovers can enjoy the hotels pool side fitness center with a wide range of cardio and free weights equipment. Guests can enjoy the outdoor lap pool and children swimming pool.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Parking
Wifi
Fitness / spa changing rooms
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Air conditioning
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
Arabic
Location
Prince Abdul Rahman Bin Abdul Aziz St. Ministries Area, Riyadh 11461 Saudi Arabia
Getting there
King Khaled Intl Airport
33.7 km•
See all flights
Car Hire
13 Restaurants
within 1 kilometer
1 Attraction
within 1 kilometer
230Reviews1Q+A29Room tips
Reviews
Traveller rating
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Detailed Reviews
Hotel's Favourite
Very nice stay and experience at Crowne Plaza Riyadh.
It was an intensive work and training schedule for two weeks at Riyadh but relaxing at the hotel by the end of the day and enjoying the food and other facilities was really like the safe heaven.
Well trained and very kind stuff all around where a special thanks goes to the hotel manager bashar for his nice professionalism.
It was an intensive work and training schedule for two weeks at Riyadh but relaxing at the hotel by the end of the day and enjoying the food and other facilities was really like the safe heaven.
Well trained and very kind stuff all around where a special thanks goes to the hotel manager bashar for his nice professionalism.
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Date of stay: July 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yazeed Alhamdan, Guest Services / Front Office at Crowne Plaza Riyadh Palace, an IHG Hotel
Responded 13 Aug 2023
Thank you for choosing Crowne Plaza Riyadh Palace, and for taking the time to write your review! We are very pleased to know that we have met your expectations. Our hotel aims to provide a truly unique experience. We look forward to welcoming you back to our hotel during your next trip to Riyadh. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please do not hesitate to contact us at any time. Sincerely, Rayan Al Amer Guest Relation Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The ballroom was amazing, it was well organized. The buffet was marvelous and delicious, and professionally organized from A to Z. The sound system was neat, we could hear the music clearly. The reception was excellent, they showed us the ballroom with all kindness, if the chance would be repeated we will have no hesitation to attend another party there!
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Date of stay: March 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ricardo R, Manager at Crowne Plaza Riyadh Palace, an IHG Hotel
Responded 8 Mar 2020
Dear 773randaa, Thank you for taking the time to tell us about your experience at Crowne Plaza Riyadh Palace. We really appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. As soon as I received your comment, I immediately forwarded them to the management and ownership of the hotel. They will ensure all staff members know what a great job they have done and also ensure they are recognized for their efforts. Again, thank you for sharing your review and we hope that you will give us the opportunity to serve you again in the future. Please Call us if there is anything we can help you with at +966 11 4054444 or gr@crowneplazariyadh.com Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at the hotel during a conference and a busy period in the city during Riyadh season - the hotel is very clean and well appointed. Some floors need are outdated and need refurbishment however the new floors are nice and rooms are well designed with warm colours.
This big bonus is the staff from Emad, Director of sales to the Front office staff and housekeeping they were all super helpful and extremely accommodating for any request our group has. It really made a difference for our stay. Roberto S
This big bonus is the staff from Emad, Director of sales to the Front office staff and housekeeping they were all super helpful and extremely accommodating for any request our group has. It really made a difference for our stay. Roberto S
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Date of stay: November 2022Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yazeed Alhamdan, Guest Services / Front Office at Crowne Plaza Riyadh Palace, an IHG Hotel
Responded 10 Dec 2022
Dear Reobertos, Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience of Crowne Plaza Riyadh Palace . We are very pleased to hear that we have met your expectations in general. We would like to assure you that we always strive to provide an excellent services to our valued guests. We take feedback seriously to make the necessary changes in order to provide a better experience in the future. Again, Thank you for your time and we are looking forward to welcoming you again at Crowne Plaza Riyadh Palace Hotel during your next visit to Riyadh City. Best Regards. Yazeed Alhamdan Asst. front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I just stayed for 1 night on a business trip to Riyadh. Although the hotel is now managed by Crown Plaza but the rooms are still old and need a lot of renovation. I first stayed in this hotel in 2003 and to my surprise the rooms are still the same since then. The location is very good for people who have nearby business commitment however it's still far from the new Riyadh in the northern part of the city.
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Date of stay: February 2020Trip type: Travelled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ricardo R, Manager at Crowne Plaza Riyadh Palace, an IHG Hotel
Responded 4 Mar 2020
Dear Mr. Kareem, I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I can assure you that the points you have raised have been taken on board. Also, We have the great pleasure to announce The hotel soft renovation have just started to improve our guest experience. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at +966 11 4054444 or gr@crowneplazariyadh.com Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is near to nothing that would interest anyone other than business travelers. Reception service is ad-hoc with people often not there. Laundry service is good and the restaurant staff are good but the cost is ridiculous for mediocre buffets. Gym is satisfactory. The rooms are so old that they are looking dated.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ricardo R, Manager at Crowne Plaza Riyadh Palace, an IHG Hotel
Responded 26 Jan 2020
Dear Sir, Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Riyadh Palace. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I can assure you that the points you have raised have been taken on board. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at +966 11 4054444 or gr@crowneplazariyadh.com Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Food was amazing 😍😍😍
Various delicious options of food. Spicy , mild , sweet, barbecue and amazing appetizers. I loved the butter chicken 😋😋😋
Would definitely go again
I like the space too
Friendly and welcoming staff
Various delicious options of food. Spicy , mild , sweet, barbecue and amazing appetizers. I loved the butter chicken 😋😋😋
Would definitely go again
I like the space too
Friendly and welcoming staff
Read more
Date of stay: March 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ricardo R, Manager at Crowne Plaza Riyadh Palace, an IHG Hotel
Responded 9 Mar 2020
Dear Ms. Sarra, Thank you for taking the time to tell us about your experience at Crowne Plaza Riyadh Palace. We are glad we have met your expectation in terms of food quality and hospitality. We do take pride in catering to our guests’ needs the best way we can. I have shared your review to our team members and they are all happy with your kind words. Also, I forwarded to the management and they will ensure all team members know what a great job they have done and also ensure they are recognized for their efforts. If I can be of assistance to you, please contact me directly at +966 11 4054444 or gr@crowneplazariyadh.com Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had a 1 night stay at the Crowne Plaza Riyadh Palace. As I’m an IHG Platinum, was proactively offered an upgrade to a renovated room on the club floor with 4pm late checkout. The renovated rooms are very nice with everything you expect from a 4 star hotel. The club floor spread in the evening and morning wasn’t huge, but it was enough and the quality was good. Only thing to note that the hotel is undergoing a floor by floor renovation, so you will encounter some construction noise and disruption. Overall a good choice and will be even easier to get around from here once the Riyadh metro finally opens.
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Date of stay: July 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: Renovated club floor rooms are the best.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yazeed Alhamdan, Guest Services / Front Office at Crowne Plaza Riyadh Palace, an IHG Hotel
Responded 4 Sept 2023
Thank you for choosing Crowne Plaza Riyadh Palace, and for taking the time to write your review! We are very pleased to know that we have met your expectations. Our hotel aims to provide a truly unique experience. We look forward to welcoming you back to our hotel during your next trip to Riyadh. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please do not hesitate to contact us at any time. Sincerely, Rayan Al Amer Guest Relation Supervisor
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stay was good , very friendly staff. All the safety precautions were taken by the staff. Nearby there are a lot of local food eateries, so you can go out for explore. Although other places were far we preferred staying here
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Date of stay: April 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bashar Salman, Other at Crowne Plaza Riyadh Palace, an IHG Hotel
Responded 20 Apr 2021
Hi Denam, Thank you so much for taking the time to share your 5-star review. We are thrilled to know we have met your expectation in terms of hospitality especially the safety precautionary measures being implemented to ensure our guest safety at all times in line with our IHG Clean Promise. We also glad to hear our location is prefect for you. Please know that your feedback is extremely valuable to us. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. As soon as I received your comment, I immediately forwarded them to the management of the hotel. They will ensure all staff members know what a great job they have done. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at +966560648892 or roomsdivision@crowneplazariyadh.com. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I made a booking on 7 February 2022 for a 4 night stay starting on 5 March 2022. As a seasoned traveller I noticed that I did not get an email confirmation. A few days before travel i checked my IHG account. To my surprise the booking was cancelled 14 Feb without noticing me. I have never experienced anything like that! Totally irresponsible and disrespectful to a Spire Ambassador. As I had booked here to stay with a colleague to attend a 4 days trade show it was very inconvenient to be split up, and additionally I had to rent a car to manage on my own without my colleague. Upon contacting IGH member service on the matter I got an excuse, and a meager 10.000 points! This was in no way compensating for the inconvenience and extra costs imposed upon me. Accordingly I contacted IHG again and rold them I did not need the points, which I considered more as an insult than a compensation for their misconduct. "I have yet to get an answer to this. It looks like IHG do not feel the need to answer loyal customers. Later I learned that my colleague had also been cancelled without notice. However, when he contacted IHG they gave him a room at Intercontinental Riyadh in stead. I think that was appropriate, and I am curios why they in spite of me membership for 20 years did not care to sort this out to my satisfaction. Needless to say, unless IHG reaches out, I have now stayed my last nigh at an IHG hotel and will move my busines elsewhere. I´m going to miss some of my favorite hotels.
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Date of stay: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bashar Salman, Other at Crowne Plaza Riyadh Palace, an IHG Hotel
Responded 8 Mar 2022
Greetings from Crowne plaza Riyadh palace, we would like to offer our sincerest apologies for the inconvenience that occurred to you in regards to your booking cancellation in our hotel. The hotel was fully occupied by a group until the end of February. However, they extended their reservation a few days back and we, unfortunately, had to cancel all the reservations on our system for the month of March. Furthermore, we have tried to contact all our valued guests regarding the cancellation but some of them have no contact details in our systems (no phone number nor Email address). So, we had to cancel the reservations hoping that they will receive an automated cancelation email and you would immediately contact us the same time to reallocate your booking to the nearest sister hotels. Again, we extend our apologies to you and looking to be at your service at the nearest future. Kindly contact our Room Division Manager Bashar Salman at 009966 56 064 8892.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Check in was so smooth and efficient. Room on the 6th floor seemed newly renovated. Key was the room having the right temperature. And breakfast selection was vast with Indian and Western choices mostly. The waiter Jun was amazing in responding to my queries about the food ingredients and attentive to my requests as a vegan. He was also gracious to my questions about what to do around the city if one was a tourist.
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Date of stay: October 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yazeed Alhamdan, Guest Services / Front Office at Crowne Plaza Riyadh Palace, an IHG Hotel
Responded 22 Oct 2023
Thank you for choosing Crowne Plaza Riyadh Palace, and for taking the time to write your review! We are very pleased to know that we have met your expectations. Our hotel aims to provide a truly unique experience. We look forward to welcoming you back to our hotel during your next trip to Riyadh. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please do not hesitate to contact us at any time. Sincerely, Rayan Al Amer Guest Relation Supervisor
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
"Nice stay & thier restaurant food very delicious plus the executive lounge very cool and smart. All the team is very helpful & special. "Read full review
"Nothing at all. Simply a delightful experience that i wouldn’t change a thing about. "Read full review
PRICE RANGE
₹10,308 - ₹21,455 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Riyadh Palace Hotel
LOCATION
Saudi ArabiaRiyadh ProvinceRiyadh
NUMBER OF ROOMS
304
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Frequently Asked Questions about Crowne Plaza Riyadh Palace, an IHG Hotel
Which popular attractions are close to Crowne Plaza Riyadh Palace, an IHG Hotel?
Nearby attractions include Riyadh Avenue Mall (0.8 km).
What are some of the property amenities at Crowne Plaza Riyadh Palace, an IHG Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Crowne Plaza Riyadh Palace, an IHG Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Crowne Plaza Riyadh Palace, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Crowne Plaza Riyadh Palace, an IHG Hotel?
Conveniently located restaurants include Saravanaa Bhavan, Zaitoon Restaurant, and Brasserie.
Are there opportunities to exercise at Crowne Plaza Riyadh Palace, an IHG Hotel?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Crowne Plaza Riyadh Palace, an IHG Hotel have airport transportation?
Yes, Crowne Plaza Riyadh Palace, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crowne Plaza Riyadh Palace, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Riyadh Palace, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Crowne Plaza Riyadh Palace, an IHG Hotel?
Many travellers enjoy visiting Al Masmak Fortress (3.7 km).
Is Crowne Plaza Riyadh Palace, an IHG Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.