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Jabal Omar Marriott Hotel, Makkah

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Traveller (182)
Room & Suite (64)
Dining (36)
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Overview
  • Excellent61%
  • Very good28%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
5 Star Hotel
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (171)
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Traveller rating
80
43
13
4
1
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80
43
13
4
1
Show reviews that mention
All reviewsshuttle serviceislam shaheenspice market restaurantshuttle busalways on timefacing viewfresh pancakeslovely hotelgold memberhuge varietybeautiful roomdrop off pointspecial thanks to mrvisited this hotelthe breakfast areasteep hillupgraded to a suite
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1 - 5 of 141 reviews
Reviewed 2 days ago

Excellent hotel, located conveniently to Haram, easy access. very good breakfast, and well maintained rooms. Check in and out is very well managed. Front office staff are very professionaly courteous, especially Ms Khadija, and helpful.More

Thank Ahmed N
Response from Makkah M, General Manager at Jabal Omar Marriott Hotel, MakkahResponded yesterday

Dear Mr. Ahmed, Thank you for taking time to write a constructive feedback of your stays at Jabal Omar Marriott Makkah. I am delighted to hear that your stay was nothing short of perfect. Please note that we have a Marriott Rewards program where you...More

Reviewed 2 weeks ago via mobile

We stayed at this hotel for 6 days whilst we came to perform Umrah from 16 April 2018. The hotel is lovely, the food was excellent every day, housekeeping was also excellent, and the staff were extremely friendly and helpful. In particular the staff from...More

Thank NoreenShami1
Response from Makkah M, General Manager at Jabal Omar Marriott Hotel, MakkahResponded 2 weeks ago

Dear Mr. Mohamed Shafiq, Thank you for taking time to write a constructive feedback of your stays at Jabal Omar Marriott Makkah. I am delighted to hear that your stay was nothing short of perfect. Please note that we have a Marriott Rewards program where...More

Reviewed 5 weeks ago via mobile

From checking in other checking out, the hotel, staff and management were amazing. The shuttle service to the Haram is quick and very frequent. The restaurant and breakfast is really good. The rooms are nice. The staff and management very responsive. Will defo be staying...More

Thank FAdam123
Response from Makkah M, General Manager at Jabal Omar Marriott Hotel, MakkahResponded 4 weeks ago

Dear Mr. Fadam, Thank you for taking time to write a constructive feedback of your stays at Jabal Omar Marriott Makkah. I am delighted to hear that your stay was nothing short of perfect. Please note that we have a Marriott Rewards program where you...More

Reviewed 1 April 2018 via mobile

I was totally surprised that this hotel have a late check in policy (5:00 PM) I never saw a hotel with this policy although the hotel is not close to the holy mosque the hotel provide a shuttle service round-the-clock from and to the holy...More

Thank Awaimer A
Response from Makkah M, General Manager at Jabal Omar Marriott Hotel, MakkahResponded 2 April 2018

Dear Mr. Awaimer, Thank you for your feedback of your stays at Jabal Omar Marriott Makkah. Please note that we have a Marriott Rewards program where you can earn points and redeem them when staying at any of Marriott International Hotels. I do hope we...More

Reviewed 24 March 2018

Front desk staff is not very friendly or attentive to service. However, during my stay, there were four people that went out of their way, and I wanted to recognize their service. Mohammad Raja SK, Ashraf, Abdullah (receptionist), and Rahmat (supervisor). Each of these individuals...More

Thank SammyJenkis
Response from Makkah M, General Manager at Jabal Omar Marriott Hotel, MakkahResponded 26 March 2018

Dear Mr. Sammy, Thank you for taking time to write your feedback of your stays at Jabal Omar Marriott Makkah. And we regret any inconvenience you have experienced at your stay and we assure you that we are anxious to retain you as a satisfied...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Shuttle Bus Service
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Details
Price range
US$ 88 - US$ 830 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Mecca
#10 Best Value Hotel in Mecca
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
Details
Price range
US$ 88 - US$ 830 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Mecca
#10 Best Value Hotel in Mecca
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
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Traveller (182)
Room & Suite (64)
Dining (36)
Business Centre & Event Rooms (3)
Questions & Answers
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TravelFunUnLtd
11 February 2018|
Answer
Response from zubsy | Reviewed this property |
jus bottom of hill, you still.have to cross the road and walk few minutes, shuttles ok wiv little kids, quicker to walk
0
Votes
TravelFunUnLtd
10 February 2018|
AnswerShow all 2 answers
Response from Mohammad A | Reviewed this property |
Our bed were huge you can stack 4 people beside each other
0
Votes
Room Tips
"Contact hotel in advance if you have any preference of rooms."
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"Haram views ar worthy"
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"higher floor are have a best haram view"
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"Opt for room with Haram view"
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