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ZamZam Pullman Makkah

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812 Reviews from our TripAdvisor Community

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There are newer reviews for ZamZam Pullman Makkah
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Showing 621: English reviews
Jepara, Indonesia
Reviewed 24 July 2016 via mobile

This my fifth time stay with this hotel when i was umra Big room....comfortable...close to the haram And i never change to the other hotel All my friends and family are really happy stayed with this hotel About the food...all is delicious and many variations

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Helpful?
Thank Rievianinizar
Ahmed B, Manager at ZamZam Pullman Makkah, responded to this review

Dear Our Valuable Guest We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement...

Reviewed 19 July 2016

At first when booking through Booking.com, I was charged a smaller fee and then we called them and corrected it. Secondly, upon reaching there, a clerk named (AbdulSamed) told us our booking includes breakfast board. Even though we booked a half board. Upon showing him our paper confirmation he said " Call booking.com because this is not our issue". Also...

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Thank Yahya S
A TripAdvisor Member
2 reviews
1 helpful vote
Reviewed 14 July 2016 via mobile

First visited zam zam Pullmans very good location very close to the haram as soon you come down the lift and 50 yards and you in the courtyard of the mosque .Room big and clean wt small fridge cooker and sink.Reception staff very quick and helpful ,housekeeping very quick and porters very good.The only 2 things I like to put...

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Helpful?
Thank A TripAdvisor Member
Reviewed 13 July 2016

I would like to give a 5 star to this 5 star hotel, absolutely deserving MASHA ALLAH, each and every person of the staff is very helpful, humble, kind and polite. In my 13 years of doing Umrah in Makkah, I found the best hotel in this sacred place. Keep deserving, stay awesome and the best! ALHUMDULILLAH

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Helpful?
Thank Dr. Rabea ব
Ahmed B, Manager at ZamZam Pullman Makkah, responded to this review

Dear Mr. Rabea, On behalf of Mr. Hamid - our General Manager- We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure...

Saudi Arabia
Reviewed 12 July 2016

I had to stay in Pullman zamzam for Umrah this Ramadan, The place is a breath taking, we had a great view from our Window to The Haram, Fantastic location, great service very helpful staff, Thank You Mr Najeb at the concierge Desk for being helpful and anticipating my needs at all the Time, Special thanks to Alzahra Restaurant Staff...

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Helpful?
Thank jamshed394
Ahmed B, Manager at ZamZam Pullman Makkah, responded to this review

Dear Our Valued Guest , We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an...

Kuala Lumpur
Reviewed 7 July 2016

We had a pleasant stay at the hotel during our Ramadhan trip. The Desk Manager, Mr Ehab was extremely helpful. He checked us us in expeditiously and assisted us throughout our stay. The IT team was on hand to assist when we are in need of help. The restaurant crew at Level 32 was pleasant and helpful - whether during...

Review collected in partnership with Accorhotels.com
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Thank Ainulazam
Ahmed B, Manager at ZamZam Pullman Makkah, responded to this review

Dear Mr. Ainulazam, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to...

Doha, Qatar
Reviewed 6 July 2016

Was given the wrong room number at check-in - check-in staffer did not apologize when correcting his mistake. Was not given the correct room; told us to call housekeeping and ask to have the bed split. Saw an insect in the bathroom. Room service order was wrong; manager apologized - said meal was free. At check-out discovered that BOTH meals...

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1Thank khalidnaji133
Reviewed 5 July 2016 via mobile

We had one of our memorable stay in zamzam pullman this Ramadan great view mashallah excellent service , very helpful staff very good housekeeping .. thank u mr. Abubaker for making us feel like home .see you next year inshallah

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Thank Tahani A
Ahmed B, Manager at ZamZam Pullman Makkah, responded to this review

Dear M. Tahani, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to...

Reviewed 4 July 2016 via mobile

Stayed at Pullman Zamzam Hotel during Ramadan The accommodation and great housekepping service were very helpful especially Mr. Abubakar and they were round the clock answering all requests .. Many thanks and appreciation for the service by the wonderful housekepping 👍👍👍

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Helpful?
Thank manaliii
Ahmed B, Manager at ZamZam Pullman Makkah, responded to this review

Dear Our Valued Guest We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement...

Mumbai, India
Reviewed 3 July 2016 via mobile

MAKKAH The place Good hotel and good service in Ramadan. Very good staff and one Mr Mohamed Abubaker SIDDIQUE from there was very very helpful in making our stay comfortable. Good location near the HARAM walking distance. Very comfortable room.

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Thank rashidgani
Ahmed B, Manager at ZamZam Pullman Makkah, responded to this review

Dear Mr. Rashid , We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement...

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Amenities

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  • Restaurant
  • Room Service
About the property
  • Wheelchair Access
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  • Restaurant
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  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
Services
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
ZamZam Pullman Makkah stands as a distinctive landmark in Makkah, located in the spectacular new Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. This masterpiece offers the finest hospitality in Makkah, having 1315 elegantly appointed rooms and suites with extravagant amenitites, two contemporary dining options and five-star-deluxe services filled with spirituality while enjoying direct views over the holy Kaaba ... more   less 

Additional Information about ZamZam Pullman Makkah

Address: Abraj Al Bait Complex | Central Area Ajyad, Mecca 21955, Saudi Arabia
Region: Saudi Arabia > Makkah Province > Mecca
Price Range: ₹ 8,778 - ₹ 30,918 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ZamZam Pullman Makkah 5*
Number of rooms: 1315
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia and ACCOR so you can book your ZamZam Pullman Makkah reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
ZamZam Pullman Makkah Mecca
Hotel Style:
#9 Luxury Hotel in Mecca
#18 Best Value Hotel in Mecca
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Questions & Answers

Here's what travellers have asked, with answers from ZamZam Pullman Makkah staff and other travellers.
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Questions? Get answers from ZamZam Pullman Makkah staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Kaaba view is amazing but very pricey. I recommend just taking the partial haram view and then switching on the live haram channel ;)”
 of 5 bubbles ozabid, 22 Mar 2017 | Read review
“Perfect location”
 of 5 bubbles IfrahMirza, 21 Mar 2017 | Read review
“view in much higher rooms is not preferable.”
 of 5 bubbles 68Mahmoud-J, 8 Mar 2017 | Read review
“Twin rooms offer two queen beds which is great space for small family. Executive lounge is extreme luxury for breakfast”
 of 5 bubbles zeeshan815, 7 Mar 2017 | Read review
“Room overlooking the Kaaba”
 of 5 bubbles engmohdbatook, 21 Feb 2017 | Read review
5 of 5