We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

ZamZam Pullman Makkah

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
ZamZam Pullman Makkah
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

779 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 590: English reviews
Start your review of ZamZam Pullman Makkah
 Click to rate
Reviewed yesterday NEWvia mobile

Clean and neat for cleaness. For supervisor. Everyday checked about the room Mr. Ghazi very good man and Mr. Abdulrachman Martin good marketing and hospitality for welcome guest. Breakfast it's asia taste.

 Report
Helpful?
Thank RezaN
HOTEL’S FAVOURITE REVIEW
Reviewed 15 August 2016

The room was spacious and comfortable. We stayed in a Junior suite, 2 adults and children and all slept comfortably. Clean room and bathroom which is not always the case in Saudi hotels. Good airconditioning and no problems with hot water for the shower. Helpful reception and cleaning staff. Breakfast was not as varied as in some other hotels but...

 Report
Helpful?
1Thank Farooq A
About Hotel's Favourite Review
Ahmed B, Manager at ZamZam Pullman Makkah, responded to this review

Dear Mr. Farouq We very much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah and I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to our team. I know that they will be delighted to learn that their efforts have been appreciated and remembered....

Muscat, Oman
Reviewed 2 days ago NEW

-The Location is very near to Masjid Haram. You will need to go dawn from your room to the lobby which is in 11th floor and then you go out to big lifts to floor 0 and then you walk for 1 minute and here you are in front of the Masjid. The Staff were extra helpful all of them....

 Report
Helpful?
Thank Auf W
Reviewed 2 days ago NEWvia mobile

This is my 5th time staying at ZamZam Pullman, we were met on arrival, checked in and escorted to our room, the room was specious and cleaned, over looking kaaaba, amazing view. Service at the Excutive lounge was excellent, thank you Arshad for maintaining the good service, finally, special thanks goes to Mr. Ahmed Badar who arranged all the good...

 Report
Helpful?
Thank Khalid A
Reviewed 3 days ago NEW

Stayed at Zamzam Pullman between Feb3-6 in Room 820 with partial Kabba view. Window was so dirty that I could hardly see through it. Corridor had strong odor of cigarette. They allow smoking in the open sitting area in each floor. Carpet is very old and dirty. Furniture and appliances are in bad shape. They have a fake stove that...

 Report
Helpful?
1Thank Abdur I
Reviewed 4 days ago NEWvia mobile

Very comfortable and enjoyable and really great thanks for mrs rehab participate us at membership and explain every thing for us the food at breakfadt and dinner and lunch was great and variety the staff smiling

 Report
Helpful?
Thank Erniwati K
Egypt,Fayoum
Reviewed 5 days ago NEW

I had stayed in this hotel with my wife for five days in February.It was a clean , well arranged hotel ,inside The clock tour that lies inside the Holly mecca haram.I enjoyed my stay , and we had a nice suite with a kitchen .Room service was polite and professional .A lot of malls were present around and reaching...

 Report
Helpful?
Thank Azrak18677
Ahmed B, Manager at ZamZam Pullman Makkah, responded to this review

Dear Valued Guest, Al Salam Alikom Wa Rahmatu Allah We Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to receive a...

Reviewed 6 days ago NEWvia mobile

Stayed here with my family for my first umrah. love the buffet breakfast. Peri, aftab and asif from house keeping thank you soo much for giving 5 star service. Wish we have people like you in London. .......

 Report
Helpful?
Thank Hafiz N
Ahmed B, Manager at ZamZam Pullman Makkah, responded to this review

Dear Mr. Hafiz , Al Salam Alikom Wa Rahmatu Allah We Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to receive...

Montreal, Canada
Reviewed 1 week ago NEW

perfect staff and welcoming ppl, especially Mr. Wadee Alsofy and Mr. Faisal at the reception they will do for your the best they can do. Even, I reached to the hotel early before mid-day, they gave me the room because I was very tired and they understand that, as I said, they will do their best to help you!

 Report
Helpful?
Thank ofawzi
Ahmed B, Manager at ZamZam Pullman Makkah, responded to this review

Dear Mr. Fawzi , Al Salam Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to receive positive...

Ilford, United Kingdom
Reviewed 1 week ago via mobile

Excellent hotel with proper western standard breakfast. Rooms are very comfortable and clean. The hotel is very busy at all times and there seems that there is a lack of staff for such a busy complex.

 Report
Helpful?
1Thank nasim34
Ahmed B, Manager at ZamZam Pullman Makkah, responded to this review

Dear Mr. Ahmed, Al Salam Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We very much appreciate your positive evaluation and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. Indeed your comments you have mentioned has been passed to the management...

364 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (325)
Viewed
Hotel & Grounds (56)
Viewed
Room/Suite (72)
Viewed
Dining (17)
Viewed
View from Room (21)
Viewed
Bathroom (25)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (133)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (39)
Viewed
Room/Suite (3)
Viewed
Dining (6)
Viewed
Hotel & Grounds (8)
Viewed
Bathroom (1)
Viewed
Other (21)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Mecca hotels
0.1 km away
Makkah Hilton Towers
Makkah Hilton Towers
#6 of 332 in Mecca
927 reviews
0.2 km away
Swissotel Makkah
Swissotel Makkah
#11 of 332 in Mecca
1,516 reviews
0.1 km away
Makkah Clock Royal Tower, A Fairmont Hotel
Show Prices
Show Prices
Show Prices
0.1 km away
Movenpick Hotel & Residences Hajar Tower Makkah
0.3 km away
Conrad Makkah
Conrad Makkah
#1 of 332 in Mecca
231 reviews
0.1 km away
Al Marwa Rayhaan by Rotana-Makkah
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
Services
  • Room Service
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
ZamZam Pullman Makkah stands as a distinctive landmark in Makkah, located in the spectacular new Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. This masterpiece offers the finest hospitality in Makkah, having 1315 elegantly appointed rooms and suites with extravagant amenitites, two contemporary dining options and five-star-deluxe services filled with spirituality while enjoying direct views over the holy Kaaba ... more   less 

Additional Information about ZamZam Pullman Makkah

Address: Abraj Al Bait Complex | Central Area Ajyad, Mecca 21955, Saudi Arabia
Region: Saudi Arabia > Makkah Province > Mecca
Price Range: ₹ 7,595 - ₹ 18,953 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ZamZam Pullman Makkah 5*
Number of rooms: 1315
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, ACCOR and Priceline so you can book your ZamZam Pullman Makkah reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
ZamZam Pullman Makkah Mecca
Hotel Style:
#10 Luxury Hotel in Mecca
#13 Best Value Hotel in Mecca
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from ZamZam Pullman Makkah staff and other travellers.
19 questions
Ask a question

See all questions (19)

Questions? Get answers from ZamZam Pullman Makkah staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The quadrapole rooms are in first 3 floors, the triple in 4 and 5 and the single and double in 7th and above.”
  • View from the room number 738 (double room). Al Haram is on left side.
 of 5 bubbles cijf, 19 Feb 2017 | Read review
“2 bedroom suite with kaaba view”
 of 5 bubbles ucl2000, 14 Feb 2017 | Read review
“A room that didn't too high from lobby/restaurant floor, so everytime prayer call you can quickly go downstairs”
 of 5 bubbles FazaD, 6 Feb 2017 | Read review
“best views for masjidul haram”
 of 5 bubbles Nazmus_Shakeb, 15 Jan 2017 | Read review
“could not find any difference among the rooms.”
 of 5 bubbles halshaibani, 11 Jan 2017 | Read review
5 of 5