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All reviews room service kaaba view the executive lounge clock tower excellent service dining table al haram abraj al bait complex king abdul aziz gate excellent location special thanks partial view during ramadan shopping mall food court house keeping cleaning staff
Great clean hotel and great location! Check in experience was great and so was customer service. Additional great perks if you are Accor Hotel gold member. Elevators in the hotel can be somewhat inconvenient but that can easily be ignored.
Assalamu Alaykum. We stayed at the Pullman during our Umrah trip in Dec 2017 and it was a great experience. Location does not get any better and very convenient to enter the haram, especially for elderly or wheelchair bound (no stairs).
We went with my...More
Thank I B
Response from Ahmed B, Manager at Pullman ZamZam MakkahResponded 21 July 2018
Dear Mr. Bari,
Al Salam Alikom Wa Rahmatu Allah
Wish you an acceptable UMRAH and may Allah accept all your good deeds,
We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your...More
We stay here during Our Haj period , this Hotel Very Close to Harram Shariff , even we can play in Hotel Lobby its same as pray in Harram Shariff , All the room have speaker for Athan , WE never loose any Single Prayer...More
I love this hotel. Services are excellent. I recommend this hotel to everyone who wants to have a comfortable stay in Makkah. Housekeeping cleaning are very good. My family will surely coming back to this hotel.
We had an excellent visit. The housekeeping was responsive. Especially the chaps who took care of our rooms - i feel that they deserve a special mention: Firdaus, sohag and shafiq. We had "partial" views of the Kaba. This essentially means that you have to...More
ZamZam Pullman Makkah stands as a distinctive landmark in Makkah, located in the spectacular new Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King …MoreAbdulaziz gate. This masterpiece offers the finest hospitality in Makkah, having 1315 elegantly appointed rooms and suites with extravagant amenities, two contemporary dining options and five-star-deluxe services filled with spirituality while enjoying direct views over the holy Kaaba. Less
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Assalamu Alaykum. Its perfect for the elderly: there is a very easy ramp from the entrance to the Abraj complex which makes it easy for wheelchairs or the elderly who are able to walk. Others have already mentioned the... More
Assalamu Alaykum. Its perfect for the elderly: there is a very easy ramp from the entrance to the Abraj complex which makes it easy for wheelchairs or the elderly who are able to walk. Others have already mentioned the situation with the elevatory access, and it's very convenient. The lifts can get busy at salah times, so recommend leaving before adhaan!
We've stayed at other comparable 5 stars, however for the elderly I would highly recommend Pullman