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Swissotel Makkah

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Traveller (566)
Room & Suite (149)
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Overview
  • Excellent54%
  • Very good24%
  • Average11%
  • Poor4%
  • Terrible7%
Travellers talk about
“swiss hotel”(30 reviews)
“floor supervisor”(19 reviews)
“free wifi”(57 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
5 Star accommodation
All hotel details
Additional information
Offers from Swissotel Makkah
Hotel packages
Offers from Swissotel Makkah
Hotel packages
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,937)
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1,404 results
Traveller rating
732
358
162
58
94
Traveller type
Time of year
LanguageEnglish
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732
358
162
58
94
Show reviews that mention
All reviewsswiss hotelfloor supervisorfree wifiroom attendantclock towerkaaba viewexcellent hotelrecommend this hotelroom servicetriple roomexcellent serviceal harambreakfast buffetshopping mallother hotelsabraj al baithousekeeping staff
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1 - 5 of 1,404 reviews
Reviewed yesterday

The location is wonderful, the hotel entry & exit are very easy compared to the other hotels in the same tower (Burj Alsa’ah) - the breakfast was delicious & the room very quiet & always very cleanBut the toilet paper holder (in the bathroom) was...More

Review collected in partnership with swissotel.com
Thank Fatima A
Hotel's Favourite
Reviewed 1 week ago

My wife and I have recently returned after an 8-night stay at the Swissôtel Makkah during the busy Hajj period and we were thoroughly impressed with this hotel. The hotel is the epitome of customer service and although they were at operating at almost full...More

2  Thank LooqyP
Response from AccorMakkah H, Manager at Swissotel MakkahResponded 1 week ago

Dear LooqyP, Thank you for your generous review. We are very much enthralled by the attention to detail you've observed in your review, and undoubtedly this would serve as a great motivation for all our staff who've contributed valiantly in reassuring tranquility to our valued...More

Reviewed 3 days ago

I went there with my parents and grandmothers on April 2018 and stayed for 4 nights. We took the Kaaba view. Rooms were great, wifi was good. Room size was a bit small; but washrooms were super clean. They even had a small sitting area...More

Thank Zareen T
Response from AccorMakkah H, Manager at Swissotel MakkahResponded 2 days ago

Dear Zareen T, Thank you for your generous review. We are pleased that we got the opportunity to host your beloved family upon your serene journey to Makkah. Your review is enthralling! It comes as great delight to learn that you've had a pleasant stay...More

Reviewed 2 weeks ago via mobile

Amazing hotel with amazing service. Brilliant food and lovely hospitality and warm welcome from all. When we got to our room there was a smoke smell (possibly from the previous guests smoking in the room) so I spoke to housekeeping and Saleh ever the professional,...More

1  Thank sufyaaniqbal
Response from AccorMakkah H, Manager at Swissotel MakkahResponded 2 weeks ago

Dear sufyaaniqbal, Thank you for your generous review. It was our absolute pleasure to serve as your second home at the Holy City upon your sacred Hajj pilgrimage this year. We pray to the Almighty that may all your good deeds be accepted during this...More

Reviewed 2 weeks ago via mobile

My parents traveled to Makkah for their Hajj Pilgrimage in August 2018. They stayed at the Swissotel upon arrival, and had a wonderful time. They note that service at the hotel was exceptional, and in particular, Naveed, who catered for their every need. He provided...More

Thank Balahl K
Response from AccorMakkah H, Manager at Swissotel MakkahResponded 2 weeks ago

Dear Balahal K, Thank you for reviewing us. We are equally grateful to you for allowing us the opportunity to host your beloved parents during their Hajj pilgrimage this year and we pray to the Almighty that may all their good deeds during this auspicious...More

View more reviews
About
Description
Swissotel Makkah is not only the first Swissotel to be opened in Saudi Arabia, but is also the first to commence in the entire Middle East. As part of the prestigious Abraj Al Bait complex, the deluxe ...More Swissotel Makkah is a contemporary five-star hotel located in close proximity to the holy Masjid Al Haraam, overlooking the Ka’aba, as well as the entire Masjid. The Swissotel Makkah offers 1,487 elegant rooms and suites with modern contemporary design that complements the rich, hospitable values of Arab culture. The hotel includes two restaurants, one meeting room, and one business centre. With private entrances that make it easier for pilgrims to reach the Masjid Al Haram, Swissotel is also the only Makkah hotel with a direct entrance through Ajyad Street. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Internet
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Pool
Beachfront
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Luxury
,
Best Value
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Luxury
,
Best Value
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
1,487
Price range
US$ 90 - US$ 228 (Based on Average Rates for a Standard Room)
Also Known As
Swissotel Makkah Mecca
Location
Saudi Arabia > Makkah Province > Mecca
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Luxury
,
Best Value
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
1,487
Price range
US$ 90 - US$ 228 (Based on Average Rates for a Standard Room)
Also Known As
Swissotel Makkah Mecca
Location
Saudi Arabia > Makkah Province > Mecca
Photos
Traveller (566)
Room & Suite (149)
Dining (48)
Business Centre & Event Rooms (3)
Nearby
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Questions & Answers
Ask a question
Drshazia
2 August 2018|
AnswerShow all 2 answers
Response from MohamedElSayedatwa | Property representative |
in case of extra guest 99 SR with Tax per person , the rate is included in the room rate
0
Votes
Far7861
23 May 2018|
AnswerShow all 2 answers
Response from irb124 | Reviewed this property |
Salaams I believe all the above hotels are good. My stay at the Swissotel was great. I had a free upgrade with a full view of the haraam for we stayed for 9 nights. Regarding parking , I have no idea. Wasalaams Ismail
1
Vote
farhana M
11 February 2018|
AnswerShow all 8 answers
Response from IsmailMSaeed | Reviewed this property |
After prayer immediately, the incharge Security make the que for the black stone, you can ask the security there about the time for women
1
Vote
Room Tips
"Kaaba View/High Floor rooms are a must"
Read review
"best view : I can see Kabah"
Read review
"Panorama Kaaba View Rooms are amazing"
Read review
"Choose rooms wisely"
Read review
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