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Makkah Clock Royal Tower, A Fairmont Hotel

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1,710 Reviews from our TripAdvisor Community

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Showing 1,043: English reviews
Abu Dhabi, United Arab Emirates
Reviewed yesterday NEW

The services were excellent. The prayer room facility at S2 is an excellent facility specially for old people. The hotel is ideally located for nearness to Kaaba. The décor is likeable. The mall below at ground level has all kind of shops and a food court which are so helpful.

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Helpful?
Thank makbar_452692
Riyadh, Saudi Arabia
Reviewed yesterday NEW

A relaxing stay, with nice view of Kaaba and haram. The staff are welcoming and helpful. High quality services. Cleanliness of place , amazing odor . Tastefully food . Thanks for everything, and looking forward to stay their again.

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Thank monira79
Dubai
Reviewed 3 days ago NEW

my stay there was amazing , the rooms and hotel are excellent , specially the room with Kaaba view , where you can even see the Kaaba and there is also connected speaker to prayer in Haram and Athan . The Hotel is directly opposite to Kaaba so it make the trip very easy specially if you have kids .

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Thank Mohamed N
Lahore
Reviewed 3 days ago NEW

Staff had a bad attitude. Rooms were not functional properly. Room service was horrible as well.complaibed many times but no proper answer or feedback given. Parking a lot of issue. The cars which come to pick you and drop you cannot enter the hotel area...better choose raffles hotel or some other hilton or hyatt...

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Thank 124asims
Reviewed 3 days ago NEW

I stayed at Fairmont for 7 days and had not a single issue during my Hajj stay. Staff was courteous, food was excellent and offered ample variety. Room size was good along with excellent rest rooms. I was fortunate enough to have Kaaba facing room and it just added more joy to the stay. The S2 floor offers a praying...

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Thank AzSyed
Makkah S, Manager at Makkah Clock Royal Tower, A Fairmont Hotel, responded to this review

Dear Guest. Thank you for the lovely review, We are glad you experienced luxury at its finest and we hope those moments will turn into memories. We are looking forward to welcoming you again at your home away from home . Regards,

Jeddah
Reviewed 3 days ago NEW

The location and view are fabulous. There was a parking area nicely done with valet service. This was not there during my previous visits but was recently launched. This made my visit to fairmont just perfect.

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Thank nawafa302
New York City, New York
Reviewed 4 days ago NEW

we ( my wife ) had the plesure to stay through DAR EL SALAM TRAVEL NEW YORK on our recant UMRAH trip at this hotel. God bless each one from the hotel staff to DAR EL SALAM staff they all were just AMAZING group of people. They made it very easy and stress free trip. JUST DON'T DROP THE BALL,...

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Thank mybaffa
Makkah S, Manager at Makkah Clock Royal Tower, A Fairmont Hotel, responded to this review

Dear guest We would like to thank you for your lovely review. We are happy that you enjoyed staying at our location and rooms.. Makkah Clock Royal Tower, A Fairmont Hotel staff at your disposal. We are looking forward to welcoming you again at your second home. Makkah Clock Royal Tower, A Fairmont Hotel. Best regards,

Abuja
Reviewed 1 week ago

The hospitality and accommodation is excellent and the environment awesome. Makkah Clock Royal is a home away from home. A must visit destination for every one and would surely be a journey of a life time.

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Thank ibrahims25
Makkah S, Manager at Makkah Clock Royal Tower, A Fairmont Hotel, responded to this review

Dear Guest. Thank you for the lovely review, We are glad you experienced luxury at its finest and we hope those moments will turn into memories. We are looking forward to welcoming you again at your home away from home . Regards,

Lahore, Pakistan
Reviewed 1 week ago

hotel is good, but the room temperature control was stuck at 16 degrees, and hitel staff failed to rectify it, they declined to the request for changing of room and provided a heater after 12 hours, by that time i and my wife had already fell sick.

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Thank محمد سھیل ن
Makkah S, Manager at Makkah Clock Royal Tower, A Fairmont Hotel, responded to this review

Dear Guest, Thank you for reviewing us, We are happy you enjoyed staying at our location and rooms. Furthermore, Please send us your contact details as a private message to better understand your comments and resolve them in the future. We are looking forward to welcoming you again at your home away from home, Regards,

Abudhabi
Reviewed 1 week ago

To sum it up ... Comfort, value for money, kindness of staff, clean and a friendly atmosphere. The care and attention on arrival was one of a kind, very attentive staff although it was a busy season for them. Overall : Excellent

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Thank baqsheer
Makkah S, Manager at Makkah Clock Royal Tower, A Fairmont Hotel, responded to this review

Dear guest, Thank you very much for the lovely review, We are glad that you enjoyed our service, Makkah Clock Royal Tower, A Fairmont Hotel staff at your disposal. We are looking forward to welcoming you again at your home away from home. Best regards,

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Near Makkah Clock Royal Tower, A Fairmont Hotel

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Just steps away from the holiest site in Islam, Makkah Clock Royal Tower, A Fairmont Hotel is the iconic symbol of hospitality for people from around the globe who have gathered to worship, reflect and contemplate. Standing as the tallest concrete building in the world with 76 floors, Makkah Clock Royal Tower is the focal point of the Abraj Al Bait Complex, part of the King Abdulaziz Endowment project. Its soaring height and proximity to Al Masjid Al Haram allow guests to enjoy unmatched breathtaking views from 945 rooms and suites, while 76 elevators provide easy access to and from Al Masjid Al Haram. The hotel also offers 10 delicious dining options ranging from innovative Asian fusion to the first five-star Saudi restaurant in Makkah. Other amenities include: a female and male fitness center, a Kids Corner playroom, a 24-hour business center, more than 3200 meter squared of flexible function space, and eight state-of-the-art meeting rooms. For the height of exclusive service and privacy, Fairmont Gold promises guests a ‘hotel within a hotel’ experience through a range of privileges like a private reception and 24-hour butler service.. A seamless fusion of Arab hospitality, modern comfort and signature Fairmont service, combine to create an unforgettable experience in this divine setting. ... more   less 

Additional Information about Makkah Clock Royal Tower, A Fairmont Hotel

Address: King Abdul Aziz Endowment, Abraj Al Bait Complex | P. O. Box 762, Mecca 21955, Saudi Arabia
Region: Saudi Arabia > Makkah Province > Mecca
Price Range: ₹ 11,862 - ₹ 34,845 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Makkah Clock Royal Tower, A Fairmont Hotel 5*
Number of rooms: 945
Reservation Options:
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Also Known As:
Makkah Clock Royal Tower, A Fairmont Hotel Mecca
Hotel Style:
#5 Romantic Hotel in Mecca
#6 Family Hotel in Mecca
#10 Luxury Hotel in Mecca
#19 Best Value Hotel in Mecca
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Questions & Answers

Here's what travellers have asked, with answers from Makkah Clock Royal Tower, A Fairmont Hotel staff and other travellers.
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Questions? Get answers from Makkah Clock Royal Tower, A Fairmont Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with Kaaba view”
 of 5 bubbles AzSyed, 7 Dec 2016 | Read review
“Order the rooms facing the haram.”
 of 5 bubbles juliuscr2016, 21 Nov 2016 | Read review
“Select HARAM view and you will love it.”
 of 5 bubbles 953waleeda, 14 Nov 2016 | Read review
“dot bother requesting anything, its like hitting your head against the wall.”
 of 5 bubbles MA375, 13 Nov 2016 | Read review
“Try a Haram facing room on a higher floor.”
 of 5 bubbles ShaikhZilla, 31 Oct 2016 | Read review
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