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Raffles Makkah Palace

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591 Reviews from our TripAdvisor Community

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Showing 360: English reviews
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karachi
Reviewed yesterday NEWvia mobile

Really amazing and a grand hotel right in front of king Abdul Aziz gate of Haram, situated in the King Abdul Aziz building, which also houses 6 or 7 other hotels. The check in is a bit cumbersome as you have yo enter at road level, than take a commercial elevator to the hotel level and than shift into the...

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Thank sainbasha
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

This is my third trip to raffles Makkah palace. My stay is as good as always with fresh fruit each morning and the butler service three times a day. This service, hospitality and class, no other hotel in Makkah can provide. You have to be there to experience the elegance and the class. The Bellboy Ezzelind spoke really good English...

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Thank Saramariya
About Hotel's Favourite Review
Makkah S, Manager at Raffles Makkah Palace, responded to this review

Dear Guest. Thank you for the lovely review, We are glad you experienced luxury at its finest and we hope those moments will turn into memories. We are looking forward to welcoming you again at your home away from home. Regards,

Reviewed 3 days ago NEWvia mobile

The hotel is so classy and highly rated.. I doubt any hotel in Mecca can match it.. its expensive but really deserve every penny.. Breakfast is so nice, all dishes that can be eaten at breakfast would be available, and more.. AlHaram is only 2 minutes away from the main door of Burj Alsa'a..

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Helpful?
Thank Saad A
Makkah S, Manager at Raffles Makkah Palace, responded to this review

Dear Guest. Thank you for the lovely review, We are glad you experienced luxury at its finest and we hope those moments will turn into memories. We are looking forward to welcoming you again at your home away from home. Regards,

Reviewed 1 week ago via mobile

This is one of the finest hotels I have stayed till now. The location to the view to the room to the setting to the bed to the washroom, you name it, it's amazing. The best part was the restaurant which served breakfast coming with the room, this was indeed cherished by the family as it was simply superb. Definitely...

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Thank nasrp2016
Makkah S, Manager at Raffles Makkah Palace, responded to this review

Dear Guest, Thank you very much for the lovely review. We are glad that you experienced luxury, which we are glad to host you with. We will be looking forward to welcoming you again at Raffles Makkah Palace. Regards, Makkah Raffles Palace

Reviewed 1 week ago via mobile

Nice hotel and good restaurant very clean Interest for all I will back to raffles Makkah place sure next time inshallah كل الشكر لفندق رافلز وعلى كرم الضيافة والتقديم والعالمي لكل نزلاء الفندق شكراً لكم

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Thank سليمان ا
Makkah S, Manager at Raffles Makkah Palace, responded to this review
Google Translation

ضيفنا الكريم, نرحب بكم من مكة المكرمة, ونشكركم جزيل الشكر على مشاركة تجربتكم المميزة, رضاكم هو غايتنا, فريق العمل بفندث...

Kuala Lumpur
Reviewed 1 week ago

Fantastic facilities and excellent services. I was impressed with the attention to detail. They provided free coffee and tea......to be exact 6 times a day! The location is considered prime area and near to Haram.

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Helpful?
Thank MHIKL
Makkah S, Manager at Raffles Makkah Palace, responded to this review

Dear Guest, Thank you very much for the lovely review. we are glad you enjoyed our services. We are looking forward to welcoming you again at your second home away from home. Regards,

Reviewed 1 week ago

My stay at the Makkah Raffles was absolutely brilliant. This was the most memorable and inspiring stay I've had in Makkah. The Hotel location is exceptional and the friendliness of the entire hotel staff was amazing. Nothing was too much of a trouble and the staff obliged with every request I made. Well done Makkah Raffles - you were exceptional.

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1Thank Adamdu
Makkah S, Manager at Raffles Makkah Palace, responded to this review

Dear Guest, Thank you very much for the lovely review. We are glad that you experienced luxury, which we are glad to host you with. We will be looking forward to welcoming you again at Raffles Makkah Palace. Regards,

Tennessee
Reviewed 2 weeks ago via mobile

If you're staying in Mecca, stay at Raffles. I'm a hotel snob, and this was definitely one of my favorites to date. The staff was super friendly, rooms large, clean and luxurious. Get a kaba view, it's amazing . You can pray in the room since you're in the Haram, they have a wudu area in the bathroom, which is...

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Thank smuuggrl
Makkah S, Manager at Raffles Makkah Palace, responded to this review

Dear Guest. Thank you for the lovely review, We are glad you experienced luxury at its finest and we hope those moments will turn into memories. We are looking forward to welcoming you again at your home away from home. Regards,

Munich
Reviewed 3 weeks ago via mobile

If you like to have Umrah with your family you should choose Raffles Makkah hotel in king abdulaziz buildings . Ease to check in and valet barking smooth way with . Hotels have stander rooms .luxury room , suites with one , 2 and 3 rooms. Hotel have 3 restaurants and one cafe with balcony which a nice view to...

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Helpful?
Thank Abdullah A
Makkah S, Manager at Raffles Makkah Palace, responded to this review

Dear Guest. Thank you for the lovely review, We are glad you experienced luxury at its finest and we hope those moments will turn into memories. We are looking forward to welcoming you again at your home away from home. Regards,

Manama, Bahrain
Reviewed 4 weeks ago

This is not a 5 stars hotel by any standard! If you are looking for a decent, luxury, and good service hotel with comfortable rooms, do NOT book Raffles Makkah Palace! I don't noramlly write reviews, but I felt that I had to write one this time. Booking this hotel is one of the worst decisions I have made in...

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Thank Abdulrahman_Salah
Makkah S, Manager at Raffles Makkah Palace, responded to this review

Dear Guest, Thank you for reviewing us. We apologize for any inconvenience caused from our side. Please send us your reservation details as a private message to better understand and resolve the issues you faced. Rest assured your next stay with us will be a more memorable one. Regards,

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
Official Description (provided by the hotel)
Raffles Makkah Palace Saudi Arabia enjoys an outstanding location within the iconic Abraj Al Bait complex, directly adjacent to Al Masjid Al Haram – or Grand Mosque – and the Kaaba, offering easy access to King Abdulaziz Gate, the main entrance to the Grand Mosque. Raffles Makkah Palace also offers a superbly equipped business centre with secretarial services and state-of-the-art private meeting rooms fitted video conferencing facilities, ideal for board meetings and management retreats. Revered as the holiest city on earth for approximately 1.6 billion Muslims, Makkah is the birthplace of the holy Prophet Mohammad (PBUH) and home to sacred sites such as the Kaaba, Al Masjid Al Haram, the Zamzam Well, Jabal Al-Nour, Al-Jamarat and Jabal Thawr. Just steps away from the Grand Mosque, Raffles Makkah Palace is a refined and elegant residential sanctuary featuring 214 suites with breathtaking views of the Grand Mosque and Kaaba, making a stay in the Islamic holy land of Makkah one of spiritual serenity. Spacious suites occupy a minimum of 80 square meters in this exceptional hotel in Makkah and offer separate living and dining spaces while bathrooms are thoughtfully designed with designated areas for ablutions. Personal butlers deliver Raffles’ signature style of anticipatory and thoughtful service, complementing the residential experience at this Makkah hotel. ... more   less 

Additional Information about Raffles Makkah Palace

Address: Ajyad St, Abraj Al Bait | In front of King Abdel Aziz Gate of Masjid Al Haram, Mecca 21955, Saudi Arabia
Region: Saudi Arabia > Makkah Province > Mecca
Price Range: ₹ 14,444 - ₹ 1,02,157 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Raffles Makkah Palace 5*
Number of rooms: 214
Reservation Options:
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Also Known As:
Raffles Makkah Palace Hotel Mecca
Raffles Makkah Palace Mecca
Hotel Style:
#1 Family Hotel in Mecca
#1 Romantic Hotel in Mecca
#4 Luxury Hotel in Mecca
#25 Best Value Hotel in Mecca
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher floors have better views of the Haram and Kabaa”
 of 5 bubbles Adamdu, 12 Mar 2017 | Read review
“1606 or go for higher floors on the same side, extraordinary Haram view”
 of 5 bubbles 718ahda, 9 Nov 2016 | Read review
“Great rooms view”
 of 5 bubbles ninety6, 7 Nov 2016 | Read review
“Book Kaaba view.”
 of 5 bubbles FahadAbdullah, 31 Oct 2016 | Read review
“The villa with kaaba view was nice but smaller than i expected, but it has a wonderful shower and an extra bathroom.”
 of 5 bubbles marymK4322TD, 20 Oct 2016 | Read review
5 of 5