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Raffles Makkah Palace

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Traveller (485)
Room & Suite (229)
Dining (32)
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Overview
  • Excellent79%
  • Very good12%
  • Average5%
  • Poor2%
  • Terrible2%
Travellers talk about
“butler service”(33 reviews)
“signature suite”(13 reviews)
“kaaba view”(32 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (809)
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Traveller rating
356
73
24
7
9
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356
73
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9
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All reviewsbutler servicesignature suitekaaba viewother hotelsliving roomluxurious hotelroyal suiteexcellent serviceking abdulaziz gateamazing hotelroom servicesame complexrecommend this hotelholy cityperfect stayduty managerbreakfast and dinner
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1 - 5 of 469 reviews
Reviewed 2 weeks ago

The stay at raffles was very satisfying every thing was just perfect from our check in to our check out.inky thing which they need to improve is the variety of breakfast items.staff was very accommodating too.Will stay here again Insha Allah.More

Review collected in partnership with raffles.com
Thank mwahee219509
Response from AccorMakkah H, Guest Relations Manager at Raffles Makkah PalaceResponded 1 week ago

Hello Guest, Thank you for your patronage and for taking the time to give us your valuable feedback. At Raffles Makkah, it’s always our utmost priority that our guests get to experience the best of our hospitality. We have read your feedback and have noted...More

Reviewed 2 weeks ago

I am sorry i had to write on this platform, we stayed in Raffles Makkah place for 5 nights, from 19 to 23 March 2018, we were busy with our Ibadah and prayers in this holy place, failed to secure our belonging hoping its safely,...More

Thank Reeda I
Reviewed 2 weeks ago via mobile

The hotel is very nice and very close to Haram The staff are friendly and helpful . Hotel has only suites no rooms The prices are high but worth it The breakfast buffet is very nice and has many collections.More

Thank Fahad A
Response from AccorMakkah H, Guest Relations Manager at Raffles Makkah PalaceResponded 1 week ago

Dear Guest, Thank you for taking the time to review your stay. At Raffles Makkah Palace, we strive to provide superior service with the highest regards to quality, safety, and satisfaction; and your feedback is extremely important to us. We are glad that you had...More

Reviewed 3 weeks ago

Very friendly and flexible staff with no exception, excellent service with not a single issue. Unmatched view over Kaaba, very clean hotel with arabic oud scent everywhere, from the bell captain to hotel manager on duty those guys really know how to make you plan...More

Thank Mohammed Tamer F
Response from AccorMakkah H, Guest Relations Manager at Raffles Makkah PalaceResponded 3 weeks ago

Dear Guest, Thank you for choosing to stay at Raffles Makkah Palace. At Raffles, we strive to provide superior service with the highest regards to quality, safety, and satisfaction; and your feedback is extremely important to us. We are grateful that you highlighted so many...More

Reviewed 3 weeks ago

The staff were friendly, very helpful and feel responsible. For me, this is not the first time to book in Raffles, I thank all, especially Abdullah Al-Harthi, the one who received my call when I planned to book, where he was at the top of...More

1  Thank Mohammad A
Response from AccorMakkah H, Guest Relations Manager at Raffles Makkah PalaceResponded 3 weeks ago

Hello Guest, Thank you very much for taking the time to share feedback on your stay with us. We understand that when one travels with family, finding a hotel that serves them with the best of amenities and comfort becomes very essential. We are delighted...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Details
Price range
US$ 227 - US$ 1,362 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Mecca
#1 Family Hotel in Mecca
#4 Luxury Hotel in Mecca
#33 Best Value Hotel in Mecca
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 227 - US$ 1,362 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Mecca
#1 Family Hotel in Mecca
#4 Luxury Hotel in Mecca
#33 Best Value Hotel in Mecca
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (485)
Room & Suite (229)
Dining (32)
Business Centre & Event Rooms (2)
Questions & Answers
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ssamreen
9 November 2017|
AnswerShow all 3 answers
Response from mnhamzah | Reviewed this property |
Depends n the size of the bed that is in your room. King size may probably fit 3 adults (if you lay still) and the fourth person can use the couch. Based on previous experiences we were 3 adults and 1 child, the hotel... More
0
Votes
Travelsaudi
“New 2000SAR (~£400) Umrah visa fee reported for last year’s pilgrims 12 Oct 2017 Hajj and Umrah travel agents have been informed of a new Umrah visa fee by their respective Saudi Arabian embassies. The new policy, thought to be effective immediately, puts an additional 2,000SAR charge (approximately £400) charge on visas for Umrah for those who travelled for Umrah in the last Hijri year (1438). Although travel agencies have been informed by their local embassies, the Ministry of Haj and Umra is yet to make an official announcement. Prospective pilgrims around the world should contact their local embassies to find out if the fee applies to them. The policy is apparently the latest in a string of controversial new measures introduced recently as part of Mohammad bin Salman’s ambitious vision 2030 reform plan, devised to reset the kingdom’s Economic dependence away from oil generated revenue. Recent examples include the hugely unpopular and unaffordable Dependent Fee to be paid for each non-Saudi, non-government employee, a 5% VAT tax to be introduced in coming months and the second recent increase in fuel prices, to name a few. Other recent policies have also been thought to be based on economic incentives, such as a slew of new fines for particular traffic offences, and the recent lift on the driving ban for some women. Sorry this may not be related however can someone tell me how true this is.”
27 October 2017|
Answer
Response from ksayma | Reviewed this property |
Hi Really if you need the right answer just send your question to right person which is Saudi embassy .thsnks
0
Votes
azlindatanm
26 August 2017|
AnswerShow all 4 answers
Response from Abdullah A | Reviewed this property |
Truly I can't answer your query regarding accommodation size, the suit I took fit perfectly with me & my wife, I'm not sure if they have bigger one, but U can use Booking website..I made all my reservations for the last 5... More
0
Votes
Room Tips
"no view of Kabah"
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"For anyone looking for luxury and beautiful views on Haram, he must choose this hotel. The rooms have very..."
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"i had partial haram which was not too bad ..... higher better view"
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"Room 1008 for a spiritual view"
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