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    Raffles Makkah Palace

    Ajyad St, Abraj Al Bait | In front of King Abdel Aziz Gate of Masjid Al Haram, Mecca 21955, Saudi Arabia
    Hotel website
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    Lowest prices for your stay
    1/10/2017 2/10/2017
    Savings alert: 18% below average rate
    US$ 294
    US$ 245
    Great Deal
    US$ 294
    US$ 261
    Traveller (410)
    Room & Suite (173)
    Dining (32)
    Conrad Makkah
    398 reviews
    #1 of 363 hotels in Mecca
     
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    Overview
    • Excellent79%
    • Very good12%
    • Average5%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “kaaba view” (27 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    5.0 Star Hotel
    All hotel details
    Offers from Raffles Makkah Palace
    Special Offer: ADVANCE PURCHASE OFFER
    Hotel packages
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    Conrad Makkah
    398 reviews
    #1 of 363 hotels in Mecca
     
    Makkah Clock Royal Tower, A Fairmont Hotel
    1,970 reviews
    #13 of 363 hotels in Mecca
     
    Hilton Suites Makkah
    690 reviews
    #2 of 363 hotels in Mecca
     
    InterContinental Dar Al Tawhid
    456 reviews
    #9 of 363 hotels in Mecca
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (717)
    Traveller rating
    Traveller type
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    1 - 5 of 408 reviews

    Reviewed yesterday

    Room 508 during Hajj 2017. Hotel requested a deposit to use laundry- fair enough . On departure , no refund issued . Poor communication for a 5 star hotel . They have a 'dont care " attitude . Called numerous times .

    Thank Imran H
    Hotel's Favourite
    Reviewed 3 July 2017 via mobile

    I booked the Presidential suite. The service was fantastic, rooms were spotless and well decorated. Breakfast was great, with amazing quality. Location was excellent. It was very close to haram complex. Would I stay here again? Definitely!

    Thank Abdullah T
    Response from Makkah S, Manager at Raffles Makkah PalaceResponded 4 July 2017

    Dear Abdullah , Thank you very much for reviewing us. We are pleased that you had a fantastic stay with us and we look forward to welcome you again at Raffles Makkah Palace. Regards

    Reviewed 1 week ago via mobile

    I stayed in this hotel in 2013 when I came for hajj. On that time it was excellent. I wrote on TripAdvisor that this hotel is most luxurious I've ever stayed in. This time when I was coming for Hajj I brought 10 people with...More

    Thank Jamilbutt71
    Response from Makkah S, Manager at Raffles Makkah PalaceResponded 3 days ago

    Dear Guest, Thank you very much for reviewing us . Your comments are important to us and are being handled by the relevant department. We look forward to welcoming you again with us at your home away from home . Regards

    Reviewed 1 week ago

    The hotel provided the best service, staff are very friendly and helpful. Customer service was excellent. The staff in the kitchen always looked after their customers. Rooms, lifts and the whole hotel is so clean.

    Review collected in partnership with raffles.com
    Thank intazh2017
    Response from Makkah S, Manager at Raffles Makkah PalaceResponded 2 days ago

    Dear Guest, Thank you very much for reviewing us and we are glad that you enjoyed your stay with us. We look forward to welcoming you again with us at Raffles Makkah Palace. Regards

    Reviewed 4 weeks ago via mobile

    The hotel provides excellent service. Location is perfect, there are rooms with Ka'aba view and some with city view. The restaurant is excellent, I tried the breakfast and lunch and they were absolutely great. Spa is luxurious as well.

    Thank Hattan T
    Response from Makkah S, Manager at Raffles Makkah PalaceResponded 3 weeks ago

    Dear Hattan, Thank you very much for reviewing us and we are glad that you enjoyed your stay with us. We look forward to welcoming you again with us at Raffles Makkah Palace. Regards

    Conrad Makkah
    398 reviews
    #1 of 363 hotels in Mecca
     
    Makkah Clock Royal Tower, A Fairmont Hotel
    1,970 reviews
    #13 of 363 hotels in Mecca
     
    Hilton Suites Makkah
    690 reviews
    #2 of 363 hotels in Mecca
     
    InterContinental Dar Al Tawhid
    456 reviews
    #9 of 363 hotels in Mecca
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    Details
    • Price range
    • US$ 203 - US$ 962 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Family Hotel in Mecca
    • #1 Romantic Hotel in Mecca
    • #5 Luxury Hotel in Mecca
    • #26 Best Value Hotel in Mecca
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 214
    • Reservation Options
    • TripAdvisor is proud to partner with Fairmont Hotels, Expedia, Hotels.com, Travelocity, Booking.com, Orbitz, TripOnline SA, Priceline, Hotwire, Agoda and Cheap Tickets so you can book your Raffles Makkah Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Saudi Arabia >
    • Makkah Province >
    • Mecca
    • Also Known As
    • Raffles Makkah Palace Hotel Mecca ,
    • Raffles Makkah Palace Mecca
    Add Photo Photos
    Traveller (410)
    Room & Suite (173)
    Dining (32)
    Hotel & Grounds (175)
    Bathroom (56)
    Business Centre & Event Rooms (2)
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    Ask a question
    Questions & Answers
    azlindatanm
    26 August 2017|
    AnswerShow all 4 answers
    Response from Abdullah A | Reviewed this property |
    Truly I can't answer your query regarding accommodation size, the suit I took fit perfectly with me & my wife, I'm not sure if they have bigger one, but U can use Booking website..I made all my reservations for the last 5... More
    0
    Votes
    Lolouch
    4 August 2017|
    AnswerShow all 4 answers
    Response from sainbasha | Reviewed this property |
    Wallaikum assalam. the suite was quite big. when you enter the room, you first enter a sitting area. in this section you have a bathroom (I think a half bathroom if i remember). no shower. from this main living room you... More
    1
    Vote
    Zulalidin
    26 May 2017|
    Answer
    Response from Houda-Abdulrahman | Reviewed this property |
    Raffles has buffet restaurant for dinner. It is called Al Qasr. The food is spectacular and it has many cuisines varieties. They private rooms for families, in addition to common food area that views the Haram. The price was... More
    0
    Votes
    Room Tips
    "haram view is the best"
    Read review
    "All the rooms that end with 08 are by far the best. They offer an exceptionnal view to the Kabbah."
    Read review
    "Qabaa View"
    Read review
    "Room in lower floor"
    Read review
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