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Raffles Makkah Palace

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Traveller (489)
Room & Suite (241)
Dining (46)
Overview
  • Excellent79%
  • Very good12%
  • Average5%
  • Poor2%
  • Terrible2%
Travellers talk about
“butler service”(31 reviews)
“signature suite”(13 reviews)
“kaaba view”(31 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star accommodation
All hotel details
Additional information
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Rooms
5 Sep6 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (851)
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485 results
Traveller rating
370
74
24
8
9
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Time of year
LanguageEnglish
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370
74
24
8
9
Show reviews that mention
All reviewsbutler servicesignature suitekaaba viewother hotelsliving roomluxurious hotelamazing hotelroyal suiteexcellent servicerecommend this hotelroom servicesame complexperfect stayholy cityduty managerbreakfast and dinnerexcellent view
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1 - 5 of 485 reviews
Reviewed 1 week ago via mobile

One of the best hotels i ever stsyed in.not the first time however every time i came i feel great..the rooms are perfect..they assign a buttler for you and you can call him.the parking is free.the breakfast is enormous and suitable for everybody.More

Thank alzahrani_tg
Response from AccorMakkah H, Manager at Raffles Makkah PalaceResponded 6 days ago

Dear Alzahrani, Greetings from Makkah. We are delighted to read your sweet comments regarding your recent stay with us at Raffles Makkah Palace. We always aim to provide our visitors and guests with exclusive elegant experience. It is such an honor to know that we...More

Hotel's Favourite
Reviewed 31 May 2018 via mobile

Spent a week in Mecca for the first week of ramadhan. Stayed at raffles. The room is always a welcome to be in. The service is top rated along with the staff. A special mention to Osama Osman the butler on the 17 th floor....More

1  Thank southafrica_11
Response from AccorMakkah H, Guest Relations Manager at Raffles Makkah PalaceResponded 1 June 2018

Hello Guest, Thank you for your feedback and positive recommendation of your recent stay at Raffles Makkah Palace. We believe in providing superior services and it is a pleasure to know that we have been able to craft a memorable experience for you. Your sweet...More

Reviewed 3 weeks ago

This is the 2nd time I stayed here and I recommend everyone who wants the best hotel in Makkah to choose Raffles ❤️ Sure I’ll come again inshallah. There’s nothing that i didn’t like but I would like them to let the basket full of...More

Review collected in partnership with raffles.com
Thank Arwaaa15
Response from AccorMakkah H, Manager at Raffles Makkah PalaceResponded 3 weeks ago

Dear Arwa, Thank you for your kind words and amazing review regarding your recent stay with us at Raffles Makkah Palace. We are delighted to host you and serve you with our elegant services. We are happy to hear your suggestion about the chocolate basket...More

Reviewed 4 weeks ago

I stay in Raffles during my Omrah trip. The hotel service was outstanding. This not the first time for me but I can say this visit was one of the best visits. I like the surprise they made for my daughters when they welcome them...More

Review collected in partnership with raffles.com
Thank Saad A
Response from AccorMakkah H, Manager at Raffles Makkah PalaceResponded 4 weeks ago

Dear Saad, Greetings from Makkah. Thank you for taking the time to share your review with us. We are very happy that you had an outstanding experience with us at Raffles Makkah Palace. We are also glad to know that your daughters enjoyed our little...More

Reviewed 9 July 2018

Upon arrival, we were treated with valet parking service for free. During the check-in, the reception was kind enough to arrange for late check-out and guided us to our room. All amenities were presented and explained to us. Food and service were excellent.More

Review collected in partnership with raffles.com
Thank abdelrahmanalfad
Response from AccorMakkah H, Manager at Raffles Makkah PalaceResponded 4 weeks ago

Dear Abd El-Rahman, Greetings from Makkah, thank you for taking the time to leave us your review about your recent stay at Raffles Makkah Palace. We are delighted to read your comments and to know that you had a pleasant stay with us and that...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Wheelchair Access
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Details
Price range
US$ 188 - US$ 787 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Mecca
#1 Family Hotel in Mecca
#4 Luxury Hotel in Mecca
#31 Best Value Hotel in Mecca
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 188 - US$ 787 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Mecca
#1 Family Hotel in Mecca
#4 Luxury Hotel in Mecca
#31 Best Value Hotel in Mecca
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (489)
Room & Suite (241)
Dining (46)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Eissa M
2 May 2018|
AnswerShow all 3 answers
Response from Saad S | Reviewed this property |
I think signature suite is a bit spacious than junior suite but consists of same structure room and a lounge
0
Votes
ssamreen
9 November 2017|
AnswerShow all 3 answers
Response from mnhamzah | Reviewed this property |
Depends n the size of the bed that is in your room. King size may probably fit 3 adults (if you lay still) and the fourth person can use the couch. Based on previous experiences we were 3 adults and 1 child, the hotel... More
0
Votes
Travelsaudi
“New 2000SAR (~£400) Umrah visa fee reported for last year’s pilgrims 12 Oct 2017 Hajj and Umrah travel agents have been informed of a new Umrah visa fee by their respective Saudi Arabian embassies. The new policy, thought to be effective immediately, puts an additional 2,000SAR charge (approximately £400) charge on visas for Umrah for those who travelled for Umrah in the last Hijri year (1438). Although travel agencies have been informed by their local embassies, the Ministry of Haj and Umra is yet to make an official announcement. Prospective pilgrims around the world should contact their local embassies to find out if the fee applies to them. The policy is apparently the latest in a string of controversial new measures introduced recently as part of Mohammad bin Salman’s ambitious vision 2030 reform plan, devised to reset the kingdom’s Economic dependence away from oil generated revenue. Recent examples include the hugely unpopular and unaffordable Dependent Fee to be paid for each non-Saudi, non-government employee, a 5% VAT tax to be introduced in coming months and the second recent increase in fuel prices, to name a few. Other recent policies have also been thought to be based on economic incentives, such as a slew of new fines for particular traffic offences, and the recent lift on the driving ban for some women. Sorry this may not be related however can someone tell me how true this is.”
27 October 2017|
AnswerShow all 3 answers
Response from ksayma | Reviewed this property |
Hi Really if you need the right answer just send your question to right person which is Saudi embassy .thsnks
1
Vote
Room Tips
"Kaaba view with panoramic view."
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"no view of Kabah"
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"For anyone looking for luxury and beautiful views on Haram, he must choose this hotel. The rooms have very..."
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"i had partial haram which was not too bad ..... higher better view"
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