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Al Marwa Rayhaan by Rotana-Makkah

901 reviews
#13 of 378 Hotels in Mecca
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Traveller (244)
Room & Suite (120)
Dining (19)
Overview
  • Excellent47%
  • Very good27%
  • Average14%
  • Poor5%
  • Terrible7%
Travellers talk about
“food court”(27 reviews)
“haram view”(25 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Suites
5.0 Star Hotel
All hotel details
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Reviews (901)Write a Review
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42
Show reviews that mention
All reviewsexcellent locationfood courtharam vieweasy accessclock towerhotel is locatedsame buildingspecial thanksumrah triphajj seasonabraj al baitmemorable staybreakfast buffetdouble roomhousekeeping staffholy mosqueexcellent service
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11 - 15 of 587 reviews
Reviewed 2 weeks ago

Could improve professionalism of reception staff, as well as WiFi service. The breakfast was quite good. The room space was slightly less and a bit cramped. Would recommend for stay based on overall service, breakfast and location.More

Review collected in partnership with Rotana Hotels
Thank Saif u
Response from almarwarayhaan50, Front Office Manager at Al Marwa Rayhaan by Rotana-MakkahResponded 2 weeks ago

Dear Mr. Saif, We greatly appreciate you taking the time to share with us your experience during your recent stay and the feedback highlighted from your side. It is our goal to consistently provide superior service and accommodations and your comments are very important to...More

Reviewed 3 weeks ago

Very nice. Especially enjoyed the restaurant since had a wonderful view from the outsider. Highly recommended. The staff was helpful with arranging taxis. The food was great, even for room service. Asked for a late checkout, and granted it to us. Enjoyed!More

Review collected in partnership with Rotana Hotels
Thank gandhia2013
Response from almarwarayhaan50, Front Office Manager at Al Marwa Rayhaan by Rotana-MakkahResponded 2 weeks ago

Dear Mr. Greetings from Al MarwaRayhaan Rotana – Makkah! Thank you for your participation in our guest satisfaction survey following your most recent stay with us. Thank you for dedicating the time and effort to share your feedback with us. I was pleased to know...More

Reviewed 3 weeks ago

Overall a wonderful experience. The rooms were great, the service was amazing and the breakfast spread was great as well. Couldn't ask for anything better. Even the distance to Haram was just a few steps after getting down the lift which made it all the...More

Review collected in partnership with Rotana Hotels
Thank Irfan B
Response from almarwarayhaan50, Front Office Manager at Al Marwa Rayhaan by Rotana-MakkahResponded 3 weeks ago

Dear Mr. Irfan , Greetings from Al MarwaRayhaan Rotana – Makkah! Thank you for your participation in our guest satisfaction survey following your most recent stay with us. Thank you for dedicating the time and effort to share your feedback with us. I was pleased...More

Reviewed 3 weeks ago via mobile

My suite (rooms) = very good But: there's room for improvement: My breakfast: Saudization at its best: receiving customer (and us) at the entrance of the restaurant, was superb. At least they smile and quickly checked my room number and make my breakfast entrance as...More

Thank noor-azman s
Reviewed 3 weeks ago

increase staff at the reception further I like the spacious area for the reception more signage is needed at the entrance of the abraj albeit to identify the hotel entrance and to facilitate to guestsMore

Review collected in partnership with Rotana Hotels
Thank youssef774
Response from almarwarayhaan50, Front Office Manager at Al Marwa Rayhaan by Rotana-MakkahResponded 3 weeks ago

Dear Mr. youssef, Thank you for your recent comment regarding Al Marwa Al Rayhann Makkah by Rotana, We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgment of...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Details
Price range
US$ 114 - US$ 277 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Luxury Hotel in Mecca
#22 Best Value Hotel in Mecca
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 114 - US$ 277 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Luxury Hotel in Mecca
#22 Best Value Hotel in Mecca
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (244)
Room & Suite (120)
Dining (19)
Family and Play Areas (1)
Questions & Answers
Ask a question
Raeek
20 November 2017|
Answer
Response from almarwarayhaan50 | Property representative |
Dear Valued Guest, Greetings from Al Marwa Rayhaan Rotana – Makkah! Thank you for your interest in our hotel. I would like to inform you that we don't have stoves in the rooms. However, we do have sinks and Microwaves in... More
0
Votes
nlaila28
28 August 2017|
AnswerShow all 3 answers
Response from almarwarayhaan50 | Property representative |
Good day Laila, Warm Greeting from Al Marwa Rayhaan by Rotana Makkah!! First of all i would like to tank you for choosing our hotel for your accommodation during your up coming visit to Makkah. Regarding your question... More
0
Votes
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Room Tips
"Best hotel in Makkah, highly recommend for the spiritual journey"
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"look for deals in the websites as this can be a bit expensive"
Read review
"Upper floors above 15 had less guests staying."
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"Try for haram view rooms if possible."
Read review
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