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Swissotel Al Maqam Makkah

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Traveller (126)
Room & Suite (56)
Dining (38)
Overview
Hotel website
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King Abdul Aziz Endowment, Ibrahim Al Khalil Street, Mecca 21955 Saudi Arabia See on map
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
5 Star accommodation
Additional information
Hotel website
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Rooms
4 Nov5 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (260)
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198 results
Traveller rating
88
63
21
12
14
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LanguageEnglish
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88
63
21
12
14
Show reviews that mention
All reviews international menu iron and ironing board hajj season shower room rooms are small stayed for nights nice hotel room service direct access star hotel holy mosque abraj al bait shopping centre grand mosque recommend this hotel prayer times excellent stay
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1 - 5 of 198 reviews
Reviewed 2 weeks ago via mobile

This is the second time i stayed here. Thoroughly enjoyed our stay during our hajj. Haram view room was amazing & restaurant had plenty to choose from. Lifts are the only reason I gave 1 less star, as they were a nightmare.More

Thank Abeda D
Response from AccorMakkah H, Guest Relations Manager at Swissotel Al Maqam MakkahResponded 2 weeks ago

Dear Guest, Greetings from Swissôtel Al Maqam Makkah! It is our pleasure to know that you enjoyed the overall ambiance at our hotel; particularly our breathtaking view of the Holy Kaaba and our restaurant. We will forward your comment about the lifts to the concerned...More

Hotel's Favourite
Reviewed 1 September 2018 via mobile

The hotel is in excellent location in the watch towers, We took high floor room with direct view to the holy Kaaba, This speritual trip was completed its joy by this hotel, Seeing Al Kaaba all time and hearing Azan and prayers from the room...More

Thank 505sherife
Response from AccorMakkah H, Guest Relations Manager at Swissotel Al Maqam MakkahResponded 3 September 2018

Dear Guest, Thank you for taking the time to write this lovely review. At Swissôtel Al Maqam Makkah, guest satisfaction is our top priority; we strive to provide our guests with luxurious services and superior experience to ensure that their stay is satisfying. It is...More

Reviewed 2 weeks ago

I enjoyed my stay in this Hotel & was extremely pleased with most things. My only problem was that the room did not have hot water availability through out the day. I had my aged parents traveling with me who found it difficult.More

Review collected in partnership with swissotel.com
Thank abasit130633
Response from AccorMakkah H, Guest Relations Manager at Swissotel Al Maqam MakkahResponded 2 weeks ago

Dear Guest, Thank you for taking the time to review your recent stay at Swissôtel Al Maqam Makkah. We are delighted to know that you enjoyed your stay with us. Rest assured, we have taken your comment into account and we will share it with...More

Reviewed 3 weeks ago

With the exception of the location and rooms it has been disappointing stay at 5 stars hotel, throughout my travels in the last 35 years Swissotel Almaqam unfortunately is way below expectations at 5 stars hotel.More

Review collected in partnership with swissotel.com
Thank aralsowaidi
Response from AccorMakkah H, Guest Relations Manager at Swissotel Al Maqam MakkahResponded 3 weeks ago

Dear Guest, Thank you for taking the time to write this review. We are delighted to know that you enjoyed the unique location of Swissôtel Al Maqam Makkah near the Grand Mosque. We would like to know more about what inconvenienced your stay. We hope...More

Reviewed 3 weeks ago

at arrival they gave me a different room other than what i booked, and they tried to convince me of that, they didn't recognize the print out of my booking, and they tried to charge me more , before someone else from staff explain to...More

Review collected in partnership with swissotel.com
Thank Hamorabi
Response from AccorMakkah H, Guest Relations Manager at Swissotel Al Maqam MakkahResponded 3 weeks ago

Dear Hamorabi, Thank you for taking the time to review your stay at Swissôtel Al Maqam Makkah. Your feedback is very important to us as it helps us maintain our level of services and improve when needed. Rest assured, your comment is taken into account...More

View more reviews
About
Description

Overlooking the holy city, Swissotel Al Maqam Makkah stands tall at the heart of the Muslim world. As part of prominent Abraj Al Bait complex, the hotel faces the holy Kaaba and has direct access to Masjid Al Haram. The 1,624 rooms and suites carry an embracing atmosphere, many of them have a graceful view of the holy Kaaba. Our refined restaurant and tea lounge vow to please refined palates. You’ll discover that our service combines the best of Alpine grace with the welcoming values of Arab culture.

Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Non-Smoking Hotel
Wheelchair Access
 
Hotel class
Contact Information
Hotel website
E-mail hotel
HOTEL STYLE
Quirky Hotels, Charming, Trendy, Great View
Room types
Suites, Non-Smoking Rooms, Family Rooms
PRICE RANGE
US$ 109 - US$ 216 (Based on Average Rates for a Standard Room)
Location
Saudi ArabiaMakkah ProvinceMecca
Photos
Traveller (126)
Room & Suite (56)
Dining (38)
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Questions & Answers
Ask a question
Zareen A
9 January 2018|
AnswerShow all 4 answers
Response from Nassoor A | Reviewed this property |
Maybe 5 minutes by walk , and he has special elevator to haram
0
Votes
nlaila28
9 September 2017|
AnswerShow all 2 answers
Response from modjoe | Reviewed this property |
Mrs laila, you can check the hotel online website. Plus this is long time to reserve, so surly the hotel will give you a good rate. Wish you the best
0
Votes
Layali A
9 August 2017|
AnswerShow all 2 answers
Response from modjoe | Reviewed this property |
No, depends on your booking and each room view have different prices
0
Votes
Room Tips
"higher floor , haram facing"
409lillya
16 Sep 2018
Read review
"Lower floor"
aym4n
19 Jul 2018
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"I think 2221 in 22 flour is a good one the see all haram from it"
hossamm558
12 May 2018
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"Pick a room with a view of the Holy Mosque"
MoSh10
10 May 2018
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