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Swissotel Al Maqam Makkah

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Traveller (104)
Room & Suite (38)
Dining (24)
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Overview
  • Excellent50%
  • Very good34%
  • Average9%
  • Poor3%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Suites
5 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (201)
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Traveller rating
75
53
14
7
9
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75
53
14
7
9
Show reviews that mention
All reviewsinternational menushort walking distanceiron and ironing boarddirect accessshower roomthe check in processexcellent hotelhajj seasonholy masjidcheck in was quickroom serviceexcellent breakfaststayed for nightskaaba viewswiss hotelbell boyhotel location
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1 - 5 of 158 reviews
Reviewed yesterday via mobile

The Service is really poor, I booked a room with Haram view, but the view was not their, less towels, no tooth brush, when I complaint view I was transferred to a worth room than the first one, I cant believe the prices they charged...More

Thank V1573YImohammada
Response from AccorMakkah H, Guest Relations Manager at Swissotel Al Maqam MakkahResponded yesterday

Hello Guest, Thank you for posting your review with regards to your stay at Swissotel Al-Maqam and for highlighting to us the concerns you have experienced. We believe in providing superior guest experiences and it is apparent in this case, we fell short. We understand...More

Hotel's Favourite
Reviewed 13 January 2018 via mobile

This hotel is one of the best hotels located so close to the Haram. It is literally 3 min walking distance to the main entrance of the Haram. The hotel has an amazing view on the kabbah and haram but it depends on the location...More

1  Thank Mohammademad
Response from osama s, Guest Relations Manager at Swissotel Al Maqam MakkahResponded 15 January 2018

Dear Guest, We thank you for your detailed feedback and for taking the time to review your stay at Swissotel Al Maqam. We are glad you experienced luxury at its finest and you enjoyed the amazing view of Holy Kaabah and Haram from your room...More

Reviewed yesterday via mobile

Stay was marvellous. Near to Haram and cost effective. New facility neat & clean and services were excellent. Hotel management upgraded the room without extra charges. We enjoyed a lot. They provided many dishes in the breakfast.More

Thank Abdul N
Response from AccorMakkah H, Guest Relations Manager at Swissotel Al Maqam MakkahResponded yesterday

Hello Abdul, Thank you for posting a feedback of your stay at Swissotel Al-Maqam. We are delighted to hear your stay with us was excellent, especially the facilities and our services. Our location sets us apart and we are truly lucky to be located in...More

Reviewed 3 days ago

Staff were helpful and understanding. The room was spacious, clean, and beds were comfortable. The breakfast was amazing. Everything was perfect especially the location and view of Kaaba. The WiFi was very good and the room service was well done.More

Review collected in partnership with swissotel.com
Thank ASKAlKendi
Response from AccorMakkah H, Guest Relations Manager at Swissotel Al Maqam MakkahResponded yesterday

Hello Guest, Thank you for your feedback and recommendation of your recent stay at Swissotel Al-Maqam. We believe in providing superior services and it is a pleasure to know that we have been able to craft a memorable experience for you, particularly the signature breakfast...More

Reviewed 1 week ago

Despite the location, which is very near to the Haram, the atmosphere of the staff is very friendly and its a very lovely place to stay. Truly a Five star service and environment, Highly recommend for the next visit.More

Review collected in partnership with swissotel.com
Thank sbokha915050
Response from AccorMakkah H, Guest Relations Manager at Swissotel Al Maqam MakkahResponded 1 week ago

Hello Guest, Greetings from Swissotel Al-Maqam! Thank you for the recommendations and the wonderful feedback about your recent stay with us. It gives us great pleasure to read that your experience went beyond your expectation with our flawless associates taking care of your every need....More

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About
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Concierge
Breakfast included
Meeting Rooms
Room amenities
Air Conditioning
Things to do
Restaurant
Details
Price range
US$ 104 - US$ 818 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Mecca
#13 Best Value Hotel in Mecca
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 104 - US$ 818 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Mecca
#13 Best Value Hotel in Mecca
Room types
Suites, Non-Smoking Rooms
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Traveller (104)
Room & Suite (38)
Dining (24)
Questions & Answers
Ask a question
Zareen A
9 January 2018|
AnswerShow all 4 answers
Response from Nassoor A | Reviewed this property |
Maybe 5 minutes by walk , and he has special elevator to haram
0
Votes
nlaila28
9 September 2017|
AnswerShow all 2 answers
Response from modjoe | Reviewed this property |
Mrs laila, you can check the hotel online website. Plus this is long time to reserve, so surly the hotel will give you a good rate. Wish you the best
0
Votes
Layali A
9 August 2017|
AnswerShow all 2 answers
Response from modjoe | Reviewed this property |
No, depends on your booking and each room view have different prices
0
Votes
Room Tips
"I think 2221 in 22 flour is a good one the see all haram from it"
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"Pick a room with a view of the Holy Mosque"
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"choose room above 20th Floor."
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"Best view to Haram and Kaaba, very close to Masjid Haram just 5 minutes walking. Convenient location. Easy to..."
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