Park Inn by Radisson Makkah Al Naseem

Park Inn by Radisson Makkah Al Naseem

Land Plot no. 954/2, Al Naseem District Next to Al Rajhi Mosque, Mecca 21955 Saudi Arabia
Traveller (39)
Junior Suite
Room & Suite (42)
Restaurant - family dining
Dining (14)

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About

3.5
#40 of 285 hotels in Mecca
3.8 of 5 bubbles
Location
4.0 of 5 bubbles
Cleanliness
3.5 of 5 bubbles
Service
3.8 of 5 bubbles
Value
At the Park Inn by Radisson Makkah Al Naseem, we're pleased to welcome you on your pilgrimage to Makkah (Mecca). The birthplace of the prophet Mohammed, Makkah, Saudi Arabia is considered Islam's holiest city. It draws several million visitors from around the world during the Hajj, a mandatory Islamic pilgrimage held annually. Whether this is your first time in Makkah or you visit every year, the Park Inn offers a modern place to stay in Makkah and outstanding service to make your experience truly memorable.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Street parking
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Car hire
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Air conditioning
Desk
Room service
Telephone
VIP room facilities
Kitchenette
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Trendy
Mid-range
Languages Spoken
English, French, Arabic, Filipino and 6 more
Hotel links
Special Offer:Members save 15% Extra

Location

Land Plot no. 954/2, Al Naseem District Next to Al Rajhi Mosque, Mecca 21955 Saudi Arabia
232Reviews5Q+A7Room tips
Traveller rating
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  • 47
  • 41
  • 19
  • 40
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Detailed Reviews
aahmad494084 wrote a review Jan 2020
Kanpur, India
3.0 of 5 bubbles
Hotel was good a new property but shuttle to haram was bad...
Dropped us twice 1km away from haram and we had to take taxi or saptco to reach haram...checkin was smooth but housekeeping and roomservice didnt pickup phone even after 4 consecutive calls.
I called reception it kept busy for half n hour.
Had to go down to reception twice to get my sofa bed ready
Read more
Date of stay: January 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Parkinn by Radi... M, Manager at Park Inn by Radisson Makkah Al Naseem
Responded 14 Jan 2020
"Dear Guest,Thank you for taking the time to post such a positive review following your stay with us at Park Inn by Radisson Makkah Al Naseem. I am pleased to know that you had such positive experience with us all throughout the length of stay with us. Thank you for recommending us and we look forward to welcoming you back again soon! Best regards,Hotel Management "
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ntaman970846 wrote a review May 2022
3.0 of 5 bubbles
we enjoyed staying at the hotel walking distance to rajhi mosque. clean and comfortable to stay with. i recommend this hotel. it was bit crowded as its ramadan season yet they have managed good security as well as professional appearance of all staff.
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Date of stay: April 2022
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mohamed Abdelsattar, Other at Park Inn by Radisson Makkah Al Naseem
Responded 5 May 2022
Dear valued guest, Thank you very much for staying at Park inn Makkah Alnaseem hotel. It is great to know that you have enjoyed your stay with us, we will be more than happy to welcome you once again. Hotel Management.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MOBASHSHIR H wrote a review Jun 2021
3.0 of 5 bubbles
Just passable, service quality not at par with Brand Radisson...The mangement needs Lot more to learn how to manage Hospitality industry. Accessibliity to hotel is also confusing due to ongoing construction all around the hotel
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Date of stay: May 2021
3.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mohamed Abdelsattar, Other at Park Inn by Radisson Makkah Al Naseem
Responded 11 Jun 2021
Thank you for staying at Park inn Makkah AL Naseem hotel, please accept our apology for any inconvenience that you have been encountered during your stay and we hope to welcome you once again to make it right and serve you better.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
markR9328LE wrote a review May 2021
Riyadh, Saudi Arabia
2.0 of 5 bubbles
To start with the poisitve aspect, location wise most ideal near to Al Rajhi Mosque in Al Naseem District easily connected to 3rd ,4th Ring road and road to taif and haram from Aziziyah.
Quality of staff, services, rooms and food and atttiude need a 360 degree revolution overall if they have to liev up with the name and reputation of the hotel.
Tiny rooms provided despite booking the best rooms offered and after complaining diverted to another room with different view despite requesting and paying for the room with a particualr view.
Curtains very dusty and seems not clean for years.
Washroom hari dryers missing
Telecom and Fridge not working
Mosquitoes and flies in rooms and restaurants and upon complaining manager states they have taken to the board in the last meeting 1 month before and comuing up with new solutions.
Resaturants ask you to pay upfront prior delivering the services or even you dont have option of sitting at your desored location, very hostile attitude by the restaurant reception, staff and chef saying we have only this things to offer.
water are charge 5 SAR
Bias attitude towards expats parkings provdied to arabic speaking nationals
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Date of stay: May 2021
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mohamed Abdelsattar, Other at Park Inn by Radisson Makkah Al Naseem
Responded 20 May 2021
Thank you for staying at Park inn Makkah AL Naseem hotel, please accept our apology for any inconvenience that you have been encountered during your stay and we hope to welcome you once again to make it right and serve you better.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bee Z wrote a review Apr 2023
+1
1.0 of 5 bubbles
The worst hotel experience ever we paid almost £5,000 for three nights i will never be staying here again. Firstly the hotel does not have any double beds they join single beds in the room so if like me you are sharing the room with a child just note there will be a gap in the middle which is not safe and also not healthy for anyones back. Shuttle service to Haram is shocking it never comes and leaves at the scheduled time lastly coming onto food we were given the same food everyday very limited choices. Overall a terrible stay this hotel ruined my trip. I left a bag there full of candles which i am still trying to find.
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Date of stay: April 2023
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Do not book this hotel it is not a 5star.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mohamed Abdelsattar, Other at Park Inn by Radisson Makkah Al Naseem
Responded 24 Jul 2023
Dear 951beez, thank you for sharing your feedback about your stay at Park inn by Radisson Makkah AL Naseem hotel, please accept my apology for any inconvenience that happened during your stay, I hope to have the chance once again to welcome you and serve you better. regards. Mohamed A. Sattar
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hishamudin Alli wrote a review Apr 2023
Kangar, Malaysia
+1
5.0 of 5 bubbles
The hotel management provide the shuttle services to Masjid Al Haram, 30 minutes cycle for one shuttle to another, for travellers concern about the hotel charges in the front of Al Haram Mosque have to look an alternatives where to stay. The Park Inn Radisson, together with Millenium, Copthorne and Four Points share the beautiful Mosque Rajhi, Nassem, seek an alternative to the travellers who seek on their budget especially the last 10 th night of Ramadhan. The earliest you book, will lead to peace of mind, in stay wise during your Umrah visits
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Date of stay: April 2023Trip type: Travelled as a couple
Room Tip: Avoid booking last minutes, lead to avoid unforeseen consequences.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management , Other at Park Inn by Radisson Makkah Al Naseem
Responded 25 Jul 2023
Thank you very much for staying at Park inn Makkah AL Naseem hotel, we are very happy to know that you have enjoyed your stay and the hotel, we will be waiting for your next visit to serve you better. Hotel Management.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Izhar E wrote a review Dec 2022
1.0 of 5 bubbles
I cannot believe this is rated as a 5 star hotel. Since entering the hotel and I haven’t been able to rest. I waited a ridiculous hour and a half for a shower cap and bottle of water. Check out took over half an hour when there was no one checking out (and taxi kept charging me for this time). The towel had dirt (someone’s snot). Honestly, I would never recommend this hotel for anyone.
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Date of stay: December 2022
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Parkinn by Radisson Makkah Al Naseem, General Manager at Park Inn by Radisson Makkah Al Naseem
Responded 18 Jan 2023
Thank you very much for staying at Park inn Makkah AL Naseem hotel, please accept our apology for any inconvenience that happen to you during your stay with us, we hope to welcome you once again soon to serve you better. Hotel Management.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Furkan Çakmak wrote a review May 2024
Bursa, Türkiye
1.0 of 5 bubbles
Never come! If you stay in this hotel, your Umrah or/and Hajj will be ruined.
Before arriving at the hotel, they said that there was a 24-hour shuttle service. When it came to the hotel, they said there was a 24-hour shuttle service. But the shuttles do not leave on time either from the haram area or in front of the hotel. Sometimes they say the driver went to get gas. There is no shuttle service at this hour. Sometimes they say you waited in the wrong place. Sometimes the government banned transportation during these hours. Sometimes they say, did I tell you that it's 24 hours? You come to worship, but it is impossible to arrive to haram area at planning time. Nor can you focus on worship because you get angry to staff, to systems, to drivers. Never, ever choose. Liars. Tricksters.
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Date of stay: May 2024Trip type: Travelled as a couple
Room Tip: Don’t book a room from this hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Khalid C wrote a review Mar 2024
5.0 of 5 bubbles
The park inn Radisson is my favourite because all the service’s check in check out all sections staff are very helpful and friendly. I wish them best of luck. Keep up the good work. My request (advice) improve the shuttle service during the Ramadan
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Date of stay: February 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Keep up the good work
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ayaz M wrote a review Jun 2024
1.0 of 5 bubbles
I do not recommend this hotel to anyone.

My friend booked a solo trip here and encountered numerous difficulties. The hotel was incredibly difficult to contact; we tried email, phone calls, and even through Expedia, all to no avail. My friend was not informed of any restrictions for entering Makkah, yet the hotel allowed him to book despite seeing his visa, resulting in him being unable to enter the city due to Hajj season. We attempted to cancel the reservation, but it was impossible to reach the hotel to do so.

This lack of communication and support is unacceptable. Multiple attempts from different parties to contact the hotel without any response only exacerbate the sense of negligence and bad intentions.

My friend, was profoundly affected by the stressful and anxiety-inducing situation created by the hotel's negligence. The financial burden placed on him due to the hotel’s incompetence only added to his distress. As a traveler with limited financial resources, he faced significant hardships as a result of the hotel's actions. A 5 start hotel but with incompetent facilities and staff who are unable to answer customer queries or correctly book accommodation.

لا أوصي بهذا الفندق لأي شخص. حجز صديقي رحلة منفردة هنا وواجه العديد من الصعوبات. كان من الصعب جدًا الاتصال بالفندق؛ لقد جربنا البريد الإلكتروني والمكالمات الهاتفية وحتى عبر Expedia، ولكن دون جدوى. لم يتم إبلاغ صديقي بوجود أي قيود على دخول مكة، إلا أن الفندق سمح له بالحجز رغم رؤية تأشيرته، مما أدى إلى عدم تمكنه من دخول المدينة بسبب موسم الحج. لقد حاولنا إلغاء الحجز، لكن كان من المستحيل الوصول إلى الفندق للقيام بذلك. هذا النقص في التواصل والدعم أمر غير مقبول. المحاولات المتعددة من أطراف مختلفة للاتصال بالفندق دون أي رد لا تؤدي إلا إلى تفاقم الشعور بالإهمال وسوء النوايا. لقد تأثر صديقي بشدة بالوضع المجهد والمثير للقلق الناجم عن إهمال الفندق. العبء المالي الملقى عليه بسبب عدم كفاءة الفندق زاد من محنته. باعتباره مسافرًا بموارد مالية محدودة، واجه صعوبات كبيرة نتيجة لتصرفات الفندق. فندق من فئة 5 نجوم ولكن مع مرافق غير كفؤة وموظفين غير قادرين على الإجابة على استفسارات العملاء أو حجز الإقامة بشكل صحيح
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Date of stay: June 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mooseb asked a question Aug 2022
7 contributions1 helpful vote
Do you have a shuttle to haram in this time
Makkah Province, Saudi Arabia1 contribution
Dear Guest, Thank you for your interest shown in our hotel, kindly note the Bus shuttle is every 1 hour and it takes about 10 minutes to Al Haram. Hope to welcome you soon. Best Regards, Hotel Management
Makkah Province, Saudi Arabia1 contribution
Yes! we have. Bus shuttle is every 1 hour and it takes about 10 minutes to Al Haram. Hope to welcome you soon. Best Regards, Hotel Management
Ahmed H asked a question Sept 2018
Dubai, United Arab Emirates4 contributions
Shutter bus available ?
Makkah Province, Saudi Arabia1 contribution
Bus shuttle is every 1 hour and it takes about 10 minutes to Al Haram. Hope to welcome you soon. Best Regards, Hotel Management
arief d asked a question Sept 2017
can Indonesian stay here?
Answer from riverwaf
Ipoh, Malaysia119 contributions61 helpful votes
of course
Brothers tv o wrote a tip May 2024
2 contributions
5.0 of 5 bubbles
"Any body can visit this hotel. The area also very nice................. "
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Furkan Çakmak wrote a tip May 2024
Bursa, Türkiye3 contributions
1.0 of 5 bubbles
"Don’t book a room from this hotel."
Read full review
Mohammed Shahri... S wrote a tip Apr 2024
Luton, United Kingdom4 contributions
5.0 of 5 bubbles
"Nice place "
Read full review
Khalid C wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"Keep up the good work "
Read full review
Bee Z wrote a tip Apr 2023
1 contribution
1.0 of 5 bubbles
"Do not book this hotel it is not a 5star. "
Read full review
Not the right property for you?
There are more places to choose from in the Mecca area.
PRICE RANGE
₹3,852 - ₹5,694 (Based on Average Rates for a Standard Room)
LOCATION
Saudi ArabiaMakkah ProvinceMecca
NUMBER OF ROOMS
459
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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PARK INN BY RADISSON MAKKAH AL NASEEM (Mecca) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Park Inn by Radisson Makkah Al Naseem
Which popular attractions are close to Park Inn by Radisson Makkah Al Naseem?
Nearby attractions include Safa to Marwa (6.6 km), Station of Ibrahim (6.7 km), and Great Mosque of Mecca (6.6 km).
What are some of the property amenities at Park Inn by Radisson Makkah Al Naseem?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Park Inn by Radisson Makkah Al Naseem?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Park Inn by Radisson Makkah Al Naseem?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Park Inn by Radisson Makkah Al Naseem?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Park Inn by Radisson Makkah Al Naseem?
Conveniently located restaurants include Albaik, Al Rehab Restaurant, and Al Tazaj.
Are there opportunities to exercise at Park Inn by Radisson Makkah Al Naseem?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Park Inn by Radisson Makkah Al Naseem?
Yes, dry cleaning and laundry service are offered to guests.
Does Park Inn by Radisson Makkah Al Naseem offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Park Inn by Radisson Makkah Al Naseem?
The staff speaks multiple languages, including English, French, Hindi, Thai, Arabic, Indonesian, and Turkish.
Are there any historical sites close to Park Inn by Radisson Makkah Al Naseem?
Many travellers enjoy visiting Kaaba (6.6 km).
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