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Kempinski Hotel Amman

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#12 of 148 Hotels in Amman
Certificate of Excellence
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Kempinski Hotel Amman
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849 Reviews from our TripAdvisor Community

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There are newer reviews for Kempinski Hotel Amman
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Showing 672: English reviews
Liskeard, United Kingdom
Reviewed 4 weeks ago

This hotel, externally appears wonderful, and the reception is very splendid, however we had booked a Superior room (actually this is the most basic). Whilst the service was very good the room was quite disappointing. It was small, and tired. It was clean, but the fittings need a refit. The shower head certainly could do with a deep clean, we...

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Helpful?
Thank Steve T
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Steve T Thank you for your review of your recent stay at our hotel. We always appreciate hearing from our guests - including when comments help identify ways we can improve. We are truly sorry to hear you endured some inconveniences while staying with us. We understand that you found our rooms design to be somewhat small and dated...

Reviewed 4 weeks ago

Luxury hotel situated in the heart of west Amman. Rooms are large. Good TV with many English language stations. Several onsite restaurants. I ate at the Sports lounge once and had a good burger and fries. Friendly staff. All charges come with a 10% service charge and 16% government tax so don't be fooled by the low prices. Plus the...

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Helpful?
Thank Martin H
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Martin H, Thank you for posting a glowing review of your stay at Kempinski Hotel Amman . We are delighted that you enjoy staying in our beautifully appointed hotel, as well as dining in our restaurants, and experience great guest services throughout. We are honored to the rated your best hotel in Amman , My team and I look...

Baghdad, Iraq
Reviewed 4 weeks ago

During my stay at the Kempinski Hotel the (41) days I felt very happy for the existence of such a large edifice, this historic landmark in Jordan, which is added to Jordan ancient and modern landmarks, and I think that this hotel is the pride of both Jordan and pride for all arrivals into this good country and this edifice...

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Helpful?
Thank rasimunix
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Rasimunix Thank you for your high praise and recommendation. You hit on exactly what makes us special, we take pride for the (41) days you've spent in our property. It means so much that you recommended us on T/A community . We look forward to welcoming you to your “home away from home” again soon. we are pleased to...

Rio de Janeiro, RJ
Reviewed 15 February 2017

This is a very good hotel. The hightlght is the staff! Everyone so is so helpful!! Rooms are not so large, but comfortable. Very good breadfast and very good room service as well (we were tired and had dinner in the room). By the way, the Jordanian people are extremely nice!

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Helpful?
Thank Sissiy2k
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Sissiy2k Thank you for taking the time to review your recent stay at Kempinski Hotel Amman. I am so pleased that you enjoyed your stay and your generous comments are greatly appreciated. I will be sure to pass on your kind words to all of our staff as I know they will be delighted. Your feedback is very much...

Toronto, Canada
Reviewed 13 February 2017

Kempinski Hotel Amman, located in Shmeisani, is one of the most beautiful and conveniently located. We found it luxurious and very comfortable with a special flair. Our stay was very comfortable. Service was excellent: Reception Desk Managers (Day and Night shifts), especially Mr. Mohammad and Mr. Azeez, as well as the friendly Junior staff members. Comfortable suite with welcome plate...

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Helpful?
Thank Sabir S
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Sabir Thank you kindly for taking the time to share your experience at Kempinski Hotel Amman on TripAdvisor. I am truly delighted to read that your stay with us was 'a true experience to be lived at least once in your life'. It is great to know how you’ve enjoyed so much of our interiors and facilities seeing that...

Harrismith, South Africa
Reviewed 12 February 2017 via mobile

Very well situated hotel in the CENTRE of town,restaurants all very near to it however rooms are a bit outdated not the best of rooms,breakfast was excellent and all very friendly staff,from check in to checkout service was excellent

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Thank Gizms
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Gizms Thank you kindly for taking the time to share your experience at Kempinski Hotel Amman on TripAdvisor. We are incredibly honored that you chose our property for your recent visit to Amman and we could not be more delighted than to read that we were able to make your stay an enjoyable one. I am glad to know...

Dubai, United Arab Emirates
Reviewed 9 February 2017 via mobile

Thank you for letting us stay at kempinski with the great service and enjoying the delicious food by the great assistants Ms.Rayan, Ms. Razan, specially for the 2 great gym trainers Mr.Huthayfa and Mr.Hilal and for the service at the sports bar Ms.Dorra.

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2Thank Nabila_banour
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Nabila_banour Thank you for taking the time to write this wonderful review of your recent stay at The Kempinski Hotel Amman. I am pleased to learn that you found our staff to be friendly, attentive and most importantly they made you feel like part of the family. We take great pride in our personalized service here at Kempinski Hotel...

Lubbock, Texas
Reviewed 28 January 2017 via mobile

Service was impeccable Food in the restaurants was very good. Will stay here on my next visit. Security was excellent and the rooms were huge. Also very well maintained Ordered room service and it was promised in 15 minutes and arrived on time and hot and very fresh.

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Thank Rascin
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Rascin Thank you for taking the time to share your excellent review. We are very proud of our staff, so it is wonderful to know that every single member of staff made you feel at home and the provided service were impeccable and met your expectations. We invest a lot of time and effort into ensuring our service and...

Reviewed 26 January 2017 via mobile

Hotel staff is very helpful and cooperative. They respond to any request with immediate action. The accommodation is comfortable. Very thanks for the Hotel staff Razan, Bayan and Hala for their good collaboration and dedications.

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1Thank MustafaAhmed1
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear MustafaAhmed1, Thank you for sharing this excellent review of your stay at Kempinski Hotel Amman. I am very pleased to see that you had a fantastic stay. In particular I am thrilled to know that you found our level of service to be fantastic and I will be sure to share your lovely feedback with Razan,Hala,bayan and rest of...

Reviewed 19 January 2017 via mobile

Thank you for the hospitable service! respectable Cleaned surrounded and ambiance! Great trainer's Specially for Mr. Huthayfa keep up the good work. This is the best hotels i visited. Thanks for the hospitality....

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1Thank Virgie C
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Virgie C It has been an amazing pleasure to read your comment. Thank you so much for taking the time to share your experience with us and other travellers. I have certainly shared your review with my team, which were thrilled to have made your stay a perfect one. We are very much looking forward to the pleasure to...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Kempinski Hotel Amman embraces luxurious 278 rooms and suites; delicately refined to liberate your senses. The breathtaking view from all rooms, the contemporary design and features add a magical touch to your visit and a sense of relaxation. ... more   less 

Additional Information about Kempinski Hotel Amman

Address: Abdul Hamid Shouman St / Shmeisani | P.O. Box 941045, Amman, Jordan
Region: Jordan > Amman Governorate > Amman
Price Range: ₹ 8,693 - ₹ 15,556 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel Amman 5*
Number of rooms: 278
Reservation Options:
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Also Known As:
Amman Kempinski Hotel
Hotel Style:
#7 Family Hotel in Amman
#8 Spa Hotel in Amman
#11 Luxury Hotel in Amman
#14 Business Hotel in Amman
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Questions & Answers

Here's what travellers have asked, with answers from Kempinski Hotel Amman staff and other travellers.
3 questions
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Chennai
Chennai

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Questions? Get answers from Kempinski Hotel Amman staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Had to change rooms on my first visit as the A/C was not working properly and there was a terrible smell of paint in the room.”
 of 5 bubbles 62ulrikh, 11 Mar 2017 | Read review
“Rooms above the 2nd floor use atrium configuration”
 of 5 bubbles DeniseTr, 4 Mar 2017 | Read review
“Inside curve has good views, outside curve rooms view alleys and construction”
 of 5 bubbles dw1ght, 3 Mar 2017 | Read review
“Be prepared to complain, and change room”
 of 5 bubbles , 19 Feb 2017 | Read review
“room is very good”
 of 5 bubbles rasimunix, 17 Feb 2017 | Read review
5 of 5