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Prima Royale

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788 Reviews from our TripAdvisor Community

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Showing 617: English reviews
Washington DC, District of Columbia
Reviewed 15 January 2017

These days when I travel to Israel for work, the Prima Royale is my home away from home. The staff is friendly and accommodating, the breakfast is delicious (and the musical accompaniment is delightful!) and the location cannot be beat. Hats off to Hani and his staff that manages the dining room!

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Helpful?
Thank DCGirl1973
Eliran_Sinai1, Manager at Prima Royale, responded to this review

Dear Guest, Thank you for your outstanding review, It is always good to hear that guests feel at home when they arrive at he hotel, This is what we aum for, Have a great year, Eliran Sinai, Rooms Division Manager.

Oakland, California
Reviewed 15 January 2017 via mobile

We found this hotel to be very convenient to Old City + New City Jerusalem. We walked everywhere with ease. The hotel offers a breakfast buffet of a variety of cheeses, salads, eggs, picketed fish breads and one day even a waffle station. On most days there is man playing lovely tunes on the piano during breakfast. The rooms in...

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Helpful?
Thank Kendra F
Eliran_Sinai1, Manager at Prima Royale, responded to this review

Dear Kendra, Thank you very much for sharing your experiance on Tripadvisor, I am glad you have enjoyed our piano player and abundant breakfast , Also happy to hear that the receptoin staff was helpful, Thanks again, Eliran Sinai, Rooms Division manager.

Jacksonville, Florida
Reviewed 15 January 2017

We stayed at Prima Royale for two week long seminar. Hani and his team took care of his every morning for breakfast and then some. The breakfast buffet was delicious! Many of us got sick and his team made sure we all ok. The hotel is conveniently located near public transport and beautiful parks.

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Thank SabeenP
mn8364, General Manager at Prima Royale, responded to this review

Dear Sabeenp, Thank you for posting a review at TripAdvisor.com regarding our hotel the Prima Royale. I am glad to read that you enjoyed your seminar, your stay in Jerusalem and our hotel. We try to satisfy our guests and it is nice to read such a review. Thank you & hope to host you again in the near future....

Jerusalem, Israel
Reviewed 15 January 2017

My electronic key cards repeatedly failed, and the physical shabbat key was unintuitive. Turning it counterclockwise will make a promising sound, but you actually have to turn it clockwise and hold while turning the handle. The people at the front desk didn't quite know how to do their job, and had to check us in twice. There were pieces of...

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Helpful?
Thank bobtesto6
mn8364, General Manager at Prima Royale, responded to this review

Dear Bob, Thank you for your review. I am sorry to read about the key...... We try hard to satisfy our guests and to give them the best service. I hope you will find it on your next visit. Thank you again Motty Nahmias, General Manager

Israel
Reviewed 14 January 2017

This is a medium sized hotel near the center of town and walking distance to old and new city. There are seven floors and the rooms are more than average size for Jerusalem hotels. The facility apparently has had the rooms redone in the not too distant past and are well appointed and very clean. The staff are friendly and...

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Thank mefixer
mn8364, General Manager at Prima Royale, responded to this review

Dear Mefixer, Thank you for your nice detailed review at TripAdvisor.com We try to give our guests a warm welcome and feeling at home feeling. I am glad to read that you checked all our facilities Gym, Rooftop and two dinning restaurants. I hope to host you again in the near future and to offer to you our weekend concepts...

Reviewed 13 January 2017

The hotel is in a residential area. Close to the old city and Mamila Mall. The rooms bit small but very clean. Breakfast is great with a piano player, nice touch. Staff is very nice and helpful. This hotel is recommended.

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Helpful?
Thank Joan H
mn8364, General Manager at Prima Royale, responded to this review

Dear Joan, Thank you for posting a review at TripAdvisor.com about our hotel The Prima Royale. I read that you enjoyed your stay, location, clean, breakfast and our helpful staff. Thank you, Motty Nahmias, General Manager

Toronto, Canada
Reviewed 11 January 2017

Disappointing. This old hotel needs a complete renovation. Selling points are location and excellent breakfast buffet. We originally had reservations at another hotel but our travel agent in Israel forgot to book the last 2 days, so we had to settle for this one. If your agent can't help you, book a hotel yourself. There are lots of better locations.

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Thank Marveloustoronto
mn8364, General Manager at Prima Royale, responded to this review

Dear Guest, Thank you for posting a review at TripAdvisor.com Our location is in a residential area close to all attractions in Jerusalem. Our hotel is designed and designated to the culture & art existing in Jerusalem. Most of our guests are tourists that enjoy the hotel concept and experience. Prima Royale's concept is dedicating each floor to an Israeli...

Jerusalem, Israel
Reviewed 9 January 2017 via mobile

In celebrating my father's 94th birthday my sister and children stayed at the prima royale. Rooms are small and not renovated. Linen had to be changed a few times as the bedding had stains. The hotel is not cheap and we learned that the 5 star hotel around the corner was the same price. Check prices at all hotels in...

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Thank Debra W
mn8364, General Manager at Prima Royale, responded to this review

Dear Debra, Thank you for your review at TripAdvisor.com Our staff took care Immediately and try to satisfy you. Sorry to read that this is your immpression from our hotel. We will be very happy to host you again and to change your opinion. Thank you again Motty Nahmias, General Manager

Suffern, New York
Reviewed 8 January 2017

location was fairly convenient to other sites; parking promised on websites but not the hotel site "when available" added on the hotel website and free parking was a major reason we chose the hotel; hotel accommodated us after some strong conversations. Breakfast has nice variety but not all items were to our taste; room was adequate ; gym was very...

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Thank choosy2
mn8364, General Manager at Prima Royale, responded to this review

Dear Choosy2, Thank you for your review at TripAdvisor.com I am pleased to read that you enjoyed your stay at Prima Royale in Jerusalem. Our location is very good for traveling in the city. We will be glad to host you in the near future. Thank you again Motty Nahmias, General Manager

Reviewed 2 January 2017

I had traveled from Texas USA, to a class reunion of 1973 at Prima Royale hotel in Jerusalem. The hotel is very nicely decorated. lots of space in the lobby to sit, the room was also clean with queen size bed. It was very clean. Best of all it had a nice size bath tub to soak the 14 hour...

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Helpful?
Thank Svetlana B
mn8364, General Manager at Prima Royale, responded to this review

Dear Svetlana, thank you for your warm words about our hotel, the Prima Royale. Our location is very good for traveling in Jerusalem and I read that you enjoyed from our hotel services. The food, bed, and the service. We will be very happy to host you again soon when you visit Jerusalem. Thank you Motty Nahmias, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
The Prima Royale is an exclusive hotel designed specifically to serve business travelers who seek maximum comfort paired with a chic, clean design. Recently opened, the hotel is situated on a quiet street in the Talbieh neighborhood and is within a walking distance from Jerusalem's Wailing Wall, old district and other major tourist attractions. • 133 Rooms with FREE WI-FI in all rooms and public areas • suites • Courtesy Tea & Coffee making facilities in room • Mini refrigerator in room • Multi channel TV • Safe deposit box in room • Synagogue • Business Center • Private meeting and seminar rooms • Fitness Room, sauna and Spa treatments • Rooftop Bar & Lounge • Free wireless internet in public areas ... more   less 

Additional Information about Prima Royale

Address: 3 Mendele Mokher Sfarim, Jerusalem 9214705, Israel
Region: Israel > Jerusalem District > Jerusalem
Price Range: ₹ 8,605 - ₹ 15,254 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Prima Royale 4*
Number of rooms: 133
Reservation Options:
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Also Known As:
Prima Royale Jerusalem
Hotel Style:
#9 Spa Hotel in Jerusalem
#16 Family Hotel in Jerusalem
#21 Luxury Hotel in Jerusalem
#21 Business Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from Prima Royale staff and other travellers.
15 questions
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Okmulgee, Oklahoma
Salford, United Kingdom
over a year ago
Salford, United Kingdom
over a year ago
over a year ago
1 month ago

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Questions? Get answers from Prima Royale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good luck in attempting to find out how to work the electricity in your room!”
 of 5 bubbles 566KARENB, 22 Mar 2017 | Read review
“all rooms are good”
 of 5 bubbles dmyg, 11 Mar 2017 | Read review
“Walk distance from Mamilia, and the the old station.”
 of 5 bubbles , 11 Feb 2017 | Read review
“There is a very nice view from the roof.”
 of 5 bubbles Ayala_Ophir, 8 Feb 2017 | Read review
“ask for upgrade; hotel was fully booked so I could not get an upgrade”
 of 5 bubbles choosy2, 8 Jan 2017 | Read review
5 of 5