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Jerusalem Hotel

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210 Reviews from our TripAdvisor Community

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There are newer reviews for Jerusalem Hotel
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Showing 163: English reviews
San Diego, California
Reviewed 12 September 2016

Great Arabic style hotel, every room is in unique. Friendly Staff. Great location if you want to visit the the Old City, it is right outside of the Damascus gate. If you want to spend more time in the new part of Jerusalem and stay out later at night, especially if you are a single girl traveler, I would recommend...

Thank AnyaSin
Nashville, Tennessee
Reviewed 28 August 2016

I ordered a salad and appetizer. Both were excellent. The espresso here was very good too. This garden restaurant is located right next to the bus station and very close to The garden tomb. Service was excellent. If smoking bothers you you might want to consider dining elsewhere.

1Thank Ann C
Rio de Janeiro, Brazil
Reviewed 1 August 2016

Excellent location, good staff service, small bathroom with nasty odors, good size room, good a/c, they should fix drainage of the bathroom to avoid bad odors, helpful reception staff, average breakfast

1Thank Latintravelervic
Reviewed 10 July 2016

Its Charming. Its located in the heart of the city of Jerusalem , close by to everything. Also the staff are very friendly. Food is average, not as amazing as expected. I liked the place because also its animal friendly, its great to see the cats around but its also sad that the staff do not care about these cats...

Thank Max D
RaedJeru, Front Office Manager at Jerusalem Hotel, responded to this review

Dear Max, Thanks for staying at the Jerusalem hotel and we are glad that you enjoyed the stay. A note about the cat and why the staff tend to push them away. As much as you like cats we had negative reviews regarding them - Some people might have allergies or have phobias from cats, thus we try to discourage...

Reviewed 6 July 2016

This hotel is in a convenient location for those who want to visit the old city. It's close to the Damascus gate, which is a beautiful gate to enter the old city from the arabic part of Jerusalem. The arabic style of the rooms is great too and gives an authentic Middle Eastern atmosphere. One negative point is the restaurant...

1Thank Qualala
Amman, Jordan
Reviewed 18 June 2016

We love this hotel and have been there several times. It is very charming and we love spending the evening out in the outdoor eating area drinking coffee or tea and smoking hookah. I love the beautiful covers on the beds and the old furniture. It feels like you're sleeping in an old castle. Very cultural experience. Going there again...

Thank mdmschad
Reviewed 16 June 2016 via mobile

Today I visited the restaurant (garden) for dinner , it was a very bad experience I can only give it one star for location. Even though we reserved in advance a table for 14 persons they were un prepared at all there was only one staff member who took the orders and served them also took trips to the cashier...

Thank Dani E
RaedJeru, Manager at Jerusalem Hotel, responded to this review

We are sorry you were not satisfied with our restaurant. It happens, and we apologize for it. we were short staffed. true. The other scheduled staff didn't make it to work and we weren't able to remedy the situation at the last minute. We are sure that the waiter present at the time did all he can to make your...

Reviewed 26 May 2016 via mobile

We order a meat and chicken mix (kebab)and i think it was reheated because the French fries was brown and the meat was very hard and we saw the next table and also they had the same plate and if you compare the dishes there is a big difference, so i don't recommend this restaurant in Jerusalem.

2Thank garo k
Gaza City, Palestinian Territories
Reviewed 18 May 2016

Jerusalem Hotel, my home from home from home. I have probably during the last 5 years - from May 2011 until now May 2016 stayed there up to 40 nights, if not more, and each time I come there its a great pleasure; from the arrival at always the smiling receptionists, to the room and in their restaurant. I always...

Thank Trond H
Reviewed 31 March 2016

I was in Jerusalem after a 2 week tour of Israel/ Palestine, and needed a place to stay for the night. A friend recommended the Jerusalem Hotel, and I took the advice. I could not have been more pleased. VERY unique rooms, great price, and INCREDIBLE service..INCREDIBLE! It's close proximity to the Old City allowed a night stroll..magical. I had...

Thank FitzTraveller

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  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Free Parking
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Breakfast included
  • Laundry Service
  • Room Service
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
A family run hotel situated in an old Arab mansion located only a few meters from the Garden Tomb and The Damascus Gate and within a short walking distance to major historical and cultural sites.Originally built by a feudal lord in the heart of the ancient city of Jerusalem, the Jerusalem hotel has been carefully renovated.Accentuate its 19th century Arab character and refurbished with Arabesque furniture.This distinct architecture is evident in the arched windows.High ceilings, cool stone flagging and secluded vine garden.The thick stone walls, cut from unique creamy Jerusalem stone,Have been exposed and pointed with a traditional Arabic plaster.Rooms are timelessly decorated with antiques inspiring a Middle Eastern oriental milieu.Each of our 14 rooms is custom-furnished, air conditioned and provides a state of the art, fast internet connection, network facilities, wireless internet, two direct dial, separate phone lines, and a Yes cable receiver for guests comfort viewing.Once upon a time a gentle women and men but are start our speech and pleasantries reach, we must offer greetings!and peace!Shall we tell tales tonight .or sleep?we'll tell tales ...once upon a time the storytellers tells such quenching grapes fell upon a place, named KAN ZAMANwhere doors open wide where nerves do unwind where friends and dear ones and visitor who loved once from every neighborhood and home do stay...Enjoying the charms of nights, and joys of the day...The two eating places, the airy 'VINE' garden-patio restaurant and the authentic Diwan (indoor) offer a rich variety of Mediterranean dishes as a full meal or as a snack at reasonable prices. Live Arabic music is organized weekly. The Diwan is ideal for parties accommodating up to forty guests.Whatever the reason for you to visit Jerusalem, our hotel offers the relaxed, warm and friendly atmosphere for you to enjoy. ... more   less 

Additional Information about Jerusalem Hotel

Address: Nablus Road | East Jerusalem, Jerusalem, Israel
Region: Israel > Jerusalem District > Jerusalem > Down Town East Jerusalem
Price Range: ₹ 8,825 - ₹ 14,708 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Jerusalem Hotel 3*
Number of rooms: 14
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Hotel Style:
#21 Family Hotel in Jerusalem
#27 Business Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from Jerusalem Hotel staff and other travellers.
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Questions? Get answers from Jerusalem Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for rooms on the second floor”
 of 5 bubbles rogeandout, 14 Nov 2016 | Read review
“first level rooms seem better and more convenient.”
 of 5 bubbles Lisabel1, 25 Sep 2016 | Read review
“If you are a couple try to get the room with to big twin bed sizes”
 of 5 bubbles trondh685, 18 May 2016 | Read review
“Rooms do vary in size and views, so ask if you want eg. larger size bed or view from balcony”
 of 5 bubbles 293BarbaraC, 28 Oct 2015 | Read review
“No elevator, rooms on the main floor for those who prefer no stairs.”
 of 5 bubbles rlpnyc, 9 Jul 2015 | Read review
5 of 5