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Jerusalem Gardens Hotel & Spa

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513 Reviews from our TripAdvisor Community

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Showing 290: English reviews
Jerusalem District, Israel
Reviewed 20 April 2014 via mobile

Chaya and I spent 5 days of Pesach with Kraus Nofesh at the Jerusalem Gardens Hotel. We have been to other programs at other hotels. This hotel and program surpassed our expectations by far! It was a wonderful experience in every respect -- the facilities, service, cordiality, food, program, and every other respect. A+ 100+% Most highly recommended!

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Helpful?
2Thank katamon06
Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to write a review of our hotel. I was delighted to see that you thoroughly enjoyed your stay with us. The holidays are a very special time for us all and we glad to see that we were able to enhance your holiday experience. Best Regards Joseph Hadad Guest Relations guest_relations@jerugardens.com

Fairfax, Virginia
Reviewed 28 March 2014

I was with my wife a 5 years old boy we stay 8 days The hotel is right across from the metro station which is nice. All major tourist attractions are within 3 miles. We walked to all with no issues. Room is small but cozy. The highlight is the staff. Every one of them were very friendly and helpful.

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1Thank Markos T
Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you so much for taking the time to write a review of our hotel. I am very glad to see that you enjoyed your stay with us. We love to see that our guests enjoy their time with us. I look forward to welcoming you on your next stay in Jerusalem. Thank you, Joseph Hadad Guest Relations...

Jerusalem, Israel
Reviewed 26 March 2014

Greetings,     i am hosted at multiple times each month , I want to express my appreciation heartfelt enormous :     1 ) to Sharon , Ronit , Barhoum and Ahmed management.     2 ) to Mohammed, Alaa , on and Rami reception ,     3 ) to ALI, Soheil and Naser from the dining room ,     4 ) to Aura Shai orders ....

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Helpful?
1Thank jerusalem904
Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to write a review of our hotel. Your enthusiastic review is extremely encouraging. Our staff puts forth great effort in proving our guests with great service and it is wonderful to see that it translates to a good guest experience. Thank you, Joseph Hadad Guest Realtions guest_relations@jerugardens.com

Springfield, Virginia
Reviewed 23 March 2014

Great size hotel rooms which were very clean, terrific free breakfast , and super helpful front desk staff (Ali &Muhammed) made for a good stay. The lobby is lively and very spacious. Lots of tour groups stay at the hotel. Within a 15 to 20 minute walk to the Central Bus station, but not in close proximity to many restaurants,...

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1Thank Heidi S
Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to write a review of our hotel. I am happy to see that you were satisfied with your stay here. If you find yourself visiting Jerusalem again in the future, I will glad to see you stay with us again. Thank you. Joseph Hadad Guest Relations guest_relations@jerugardens.com

Tel Aviv, Israel
Reviewed 17 March 2014

We want to let all people know about this wonderful hotel and recommend The service from all staff is very professional and pleasent. The food is excellent and there is so much to choose from. Our room was clean and large facing the pool. The location is great as it is at the entrance of the City and two minutes...

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2Thank Rachel D
Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to write a review of our hotel. As you probably realize the guest experience is very important to us and so I am very happy to see that you enjoyed your stay with us. I look forward to greeting you on your next visit to our hotel. Joseph Hadad Guest...

Paris, France
Reviewed 17 March 2014

Is there a pilot in the plane ? This can be the question you can ask yourself : is there a boss in this hotel ? who cares ? Personal not managed , so very 'cool' , and by consequence Hotel very dirty A pity as this hotel has a real potential Hopefully large rooms and a Spa

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3Thank Avraham2626
Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, I am sorry to see that your stay at our hotel was not satisfactory to you. I must say that yours was not the experience that the vast majority of our guests have. We very much value every guest that stays with us and do everything possible to provide our guests with a positive experience. I invite you...

Los Angeles, California
Reviewed 10 March 2014

a high rise hotel close to the jerusalem central bus station, service was generally shoddy, rooms were noisy, and except for nicely made mad beds, every time the housekeeping staff cleaned the room, it seemed a little dirtier than before they came. breakfasts were huge but unappetizing and not appealing-- good if you want to lose a little weight. the...

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3Thank Mitch M
Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, I am very sorry to see that your stay with us was not enjoyable. The guest experience is of utmost importance to us and we work to provide every one of our guests a positive and enjoyable stay at our hotel. Our management staff is looking into the issues you brought up. We hope you consider us again...

New York City, New York
Reviewed 7 March 2014

I definitely recommend, unless you want a 5-star hotel. Jerusalem Gardens is a little outside the center of the city, but very close to the light train which takes you into the City. It has a nice lobby, staff was very helpful, the place was clean. Breakfast was very nice, with lots of choices - fishes, salad, omelet, coffees, teas,...

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Thank 411clark
Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to write a review of our hotel. Its always nice to see that our guests enjoy their stay with us. I am looking forward to welcoming you on your next visit. Joseph Hadad Guest Relations guest_relations@jerugardens.com

Kfar Tavor, Israel
Reviewed 5 March 2014

Large room, comfotable bed. Great location .There's lots to do in the surrounding area. Free and clean spa. The staff was so welcoming and helpful. The best hotel I've stayed in Jerusalem and for a great price We will be back.

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Thank shmulik p
Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to write a review of our hotel. Its always nice to see that our guests enjoy their stay with us. I am looking forward to welcoming you on your next visit. Joseph Hadad Guest Relations guest_relations@jerugardens.com

Cherry Hill, New Jersey
Reviewed 2 March 2014

The hotel recently underwent a face lift, but not necessarily rejuvenation! Pros: location at the entrance of the city, easy access, the light train stops close-by to take you into town, walking distance to the Israel Museum, MachanehYehudah and other fun stuff, some rooms have a wonderful unobstructed view onto the Calatrava bridge! Free parking, free, although very slow Internet,...

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Helpful?
2Thank PIL-1
Joseph H, Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to write a review of our hotel. Your comments are very important to us and we take them very seriously as we are constantly trying to improve the guest experience. The recent renovation of the hotel was a first step in a general improvement plan we have undertaken. The hotel...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
  • Free Breakfast
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Jerusalem Gardens Hotel & Spa

Address: 4 Kiryat Moshe, Jerusalem 9610204, Israel
Region: Israel > Jerusalem District > Jerusalem
Price Range: ₹ 5,415 - ₹ 14,687 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Jerusalem Gardens Hotel & Spa 3.5*
Number of rooms: 180
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Hotel Style:
#14 Spa Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from Jerusalem Gardens Hotel & Spa staff and other travellers.
12 questions
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Questions? Get answers from Jerusalem Gardens Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good to get around and access Old City.”
 of 5 bubbles handyandyEngland, 14 Nov 2016 | Read review
“Due to parties, though the pool area is a nicer view, try the other side unless higher up.”
 of 5 bubbles samson660, 21 Sep 2016 | Read review
“Room overlooking city and high up so not to hear all the functions”
 of 5 bubbles Sandratheresa, 31 Aug 2016 | Read review
“Book early”
 of 5 bubbles saml604, 19 Jul 2016 | Read review
“Get a room overlooking the pool and garden area”
  • The hotel lived up to its name in supply a garden environment for the wedding
 of 5 bubbles leslieablau, 23 Jun 2016 | Read review
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