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Jerusalem Gardens Hotel & Spa

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Jerusalem Gardens Hotel & Spa
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540 Reviews from our TripAdvisor Community

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Showing 303: English reviews
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Reviewed 1 week ago via mobile

5.0 / 5Exceptional "Nice hotel" This hotel is in walking distance from the Central bus station, so we had a very easy nice walk there. The staff was very friendly and let us drop off our luggage before check-in time, which let us use the day to explore the city. The room is good enough to our taste, clean, all...

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Helpful?
Thank luis r
JGNB123, Guest Relations Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Luis, Thank you for taking the time to share your experience of your recent stay here at Jerusalem Gardens Hotel & Spa.. We are truly happy that you enjoyed your room and that our staff and service met your expectations. I'm happy to hear that you took advantage of our hotel's wonderful and very convenient location and that you...

Reviewed 2 weeks ago

A really nice and comfortable hotel with large rooms. However it can do with a little modernising. It has a swimming pool and two restaurants, including a really nice but pricey grill room on the twelfth floor. The breakfasts are excellent. It also has a training room. We will be happy to return.

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Thank SARAH H
JGNB123, Guest Relations Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Sarah, We are delighted by your wonderful review and to read that you were happy with our facilities and food. We are very proud of our Sky Line Restaurant on the twelfth floor. I hope you enjoyed the perfect view from the balcony. Our staff works very hard to ensure our guests have a fantastic stay with us. We...

ein-mahel,ISRAEL
Reviewed 3 weeks ago

simply a quit location near the Hebrew Jerusalem University , close to the museums of Jerusalem. about 50 km from Ben Gurion international airport ! The whole furniture of the hotel is old and must be changed ! A very good variety of breakfast and very tasty ! Small Lobby space considering to a hotel that contain close to 200...

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Helpful?
Thank habiballah
JGNB123, Guest Relations Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to write such a nice review of our hotel. We are proud of our reasonable pricing and extremely convenient location. I would like to mention that the hotel is in the process of undergoing a general renovation, but our guests do find the hotel to be cozy with a very warm atmosphere....

Jerusalem, Israel
Reviewed 3 weeks ago

My mom,my baby and myself stayed in this amazing hotel for the last weekend and i must say that it was great vacation-the room was big,the food was excellent and the service was great. Its not the first time that we staying in this beautiful hotel and certainly not the last. Very recommended for long vacations as well as short....

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Helpful?
Thank einat b
JGNB123, Guest Relations Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Einat, Thank you very much for taking the time to write such a nice and heart-warming review of our hotel. We are so glad to see that you enjoyed your weekend with us and that our food, staff and service met your expectations. It was a pleasure welcoming you back as a guest, and we look forward to accommodating...

Reviewed 10 February 2017

i was looking for a good yet not too much expensive hotel and this was exactly it. great location, excelent room, very good food! i enjoyed the gim and pool. perfect vacation! it's close to central station of Jerusalem and to busses to the Kotel.

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Thank הדר י
JGNB123, Guest Relations Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Hadar, Thank you so much for taking the time to share your review of your stay at the Jerusalem Gardens Hotel & Spa. I am delighted to read that you found our rooms comfortable and that you enjoyed the various unique amenities the hotel has to offer. We will look forward to our next opportunity to serve you when...

Elizabeth, New Jersey
Reviewed 30 January 2017

We stayed in the hotel for 11 days. The hotel was comfortable, clean and conveniently located. It's about 5 minutes walk to the light rail station (which is only one stop away from the Central Bus Station). Breakfast menu offering was plentiful, delicious and fresh. Hard to beat that fresh bread each morning! Breakfast is included if you select that...

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Helpful?
Thank RGMJ2017
JGNB123, Guest Relations Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to write such a nice and heart-warming review of our hotel. We are so glad to see that you enjoyed your stay with us and that our staff, food and service met your expectations. Our hotel really is situated in the best location in Jerusalem and I'm glad you were...

manchester
Reviewed 21 January 2017

We stayed for three days mid week. It isn't the first time we are staying at the Jerusalem Gardens Hotel & Spa but once again a great experience. Value for money. All the way from the reservation through o the buffet breakfast and location i would recommend this place all day...

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Thank Mottibam
JGNB123, Guest Relations Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Motti, Thank you for your remarkable review of your recent stay at the Jerusalem Gardens Hotel & Spa. Our staff works very hard to ensure our guests have a fantastic stay with us and we do try to keep a high standard as a five star hotel does, but at a much lower cost. We are delighted to hear...

Karmiel, Israel
Reviewed 16 January 2017

the room was beautiful the service was exceptional and we enjoied at jerusalem garden i would like to visit there again. it was a couples escape in mid week exacly what we nided in a graet price. in the room wated for us a cooled shampain and a plate of food/ in the morning we enboyed a good big mill...

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Helpful?
Thank bosmateh
JGNB123, Guest Relations Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you so much for taking the time to share such a nice review of your stay at the Jerusalem Gardens Hotel & Spa. I am delighted to read that you found our rooms comfortable and that you enjoyed the various unique amenities the hotel has to offer. Thank you too for your positive comments pertaining to the...

Cape Town, South Africa
Reviewed 10 January 2017

When my daughter and a school group booked into hotel she wanted to use to bathroom on reception floor level and there was no toilette paper, or paper to dry her hands and the appearance of bathroom was disgusting and smelly. Later she asked for an extra towel and 2 days later still nothing. They did not replace tissues or...

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Helpful?
Thank Sarembock
JGNB123, Guest Relations Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, I am very disappointed to see that your recent experience at our hotel was a negative one. We take your comments very seriously as we do those of all of our guests. All the issues have been brought to the attention of the hotel's management teat and are being treated very seriously. Our aim is to provide the...

Hamstreet, Kent
Reviewed 9 January 2017

As a family of five, staying in Jerusalem for a week, we booked three rooms, (2 superior double and 1 junior suite) and so had sufficient time and variety of experience to evaluate this hotel well. It is sadly very mediocre. The rooms are OK, they have the basic necessities of hot water, comfortable beds, storage, etc. The rooms and...

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Helpful?
Thank IzzyPacket
JGNB123, Guest Relations Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, I am very disappointed to see that your recent experience at our hotel did not meet your expectations. Your feedback is highly valued because it’s important for us to know where we succeed and where we can improve. Your remarks will certainly be reviewed with the key leaders in the hotel. Again, I do apologize for the inconvenience...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Jerusalem Gardens Hotel & Spa

Address: 4 Kiryat Moshe, Jerusalem 9610204, Israel
Region: Israel > Jerusalem District > Jerusalem
Price Range: ₹ 5,363 - ₹ 16,349 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Jerusalem Gardens Hotel & Spa 4*
Number of rooms: 180
Reservation Options:
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Hotel Style:
#9 Best Value Hotel in Jerusalem
#14 Spa Hotel in Jerusalem
#30 Luxury Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from Jerusalem Gardens Hotel & Spa staff and other travellers.
13 questions
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Questions? Get answers from Jerusalem Gardens Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are good.”
 of 5 bubbles sarahhL6587LW, 7 Mar 2017 | Read review
“A room at a high storey will be perfect to see parts of Jerusalem !”
 of 5 bubbles habiballah, 1 Mar 2017 | Read review
“not sure wich side is best but the room was luxury to my opinion”
 of 5 bubbles bosmateh, 16 Jan 2017 | Read review
“Go to another hotel”
 of 5 bubbles IzzyPacket, 9 Jan 2017 | Read review
“Try and not book any rooms facing the parking lot and Prima Park hotel as very noisy”
 of 5 bubbles MoccaJava, 1 Jan 2017 | Read review
5 of 5