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    Hotel Prima Palace

    2 Pines Street, Jerusalem 91280, Israel
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    1/10/2017 2/10/2017
    US$ 142
    US$ 120
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    Traveller (22)
    Room & Suite (10)
    Dining (5)
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    Overview
    • Excellent57%
    • Very good25%
    • Average9%
    • Poor7%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Concierge
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (248)
    There are newer reviews for Hotel Prima Palace
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    61 - 65 of 197 reviews

    Reviewed 2 July 2015

    HI I hope the manager will respond to our review , we left a note but no answer so I decided to mark it here ,they gave us a tripadvisor card when we left your hotel month ago, the hotel it's good no express for...More

    2  Thank CLAUS B
    Response from Motty N, General Manager at Hotel Prima PalaceResponded 5 July 2015

    Dear guest, thank you for taking the time to post a review. We will look into what happened with the front desk as your experience is unusual and the Prima Palace receptionist are trained to be kind and helpful to our guests. The fact that...More

    Reviewed 28 June 2015

    Hotel and service was great. We took more than 25 rooms for a family event. It's the third time we are making a big event in the hotel, and this already is an excellent indicator. There were no complaints on any of the rooms. Our...More

    1  Thank yap156
    Response from Motty N, General Manager at Hotel Prima PalaceResponded 2 July 2015

    Dear Family, Thank you for taking the time to post such a nice review. Thank you for your warm words about our hotel and staff. We hope you will return and stay with us again. Motty Nahmias General Manager

    Reviewed 21 June 2015

    Great location in city centre by light rail station. Clean and welcoming and good breakfast. Reception staff a little curt and not particularly helpful. One day the towels were not replaced in my room and even after informing them of this there were still no...More

    1  Thank wherehaveinotbeenyet
    Response from Monique W, Front Office Manager at Hotel Prima PalaceResponded 23 June 2015

    Dear Guest, Thank you for taking the time to post your experience with our hotel. We are taking your comments about the front desk service very seriously and will work to give our future guests better service. Again, thank you for posting your comments and...More

    Reviewed 7 June 2015 via mobile

    This hotel is great. I love the service and the breakfast. The only reason I wouldn't give it a five star is because of the parking, the lot they have in the back was almost always full. I'm wondering if the staff fills it up...More

    1  Thank Mark F
    Response from Monique W, Front Office Manager at Hotel Prima PalaceResponded 23 June 2015

    Dear Sir, Thank you for taking the time to post your kind words . I am sorry you did not have space in our parking lot. As you know,we are trying hard to accomodate all our guests but the place is limited. I am glad...More

    Reviewed 2 June 2015 via mobile

    Hotel was great clean and staff mostly helpful, security aspect itself great. Breakfast was great, dinner I can't tell you since there is only a very short period of time (6-8pm) I arrived at 8:06 and it all was gone. (but hey, I guess there...More

    1  Thank yawhatever
    Response from Motty N, General Manager at Hotel Prima PalaceResponded 4 June 2015

    Thank you very much for your review. i am sorry about your parking ticket . We have a small parking lot, it is free and upon avilibility . We are trying to give the best service about thr parking it is limitted. Hope to see...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Restaurant
    • Hotel Amenities
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Concierge
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Bar/Lounge
    • Restaurant
    Details
    • Price range
    • US$ 112 - US$ 222 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #28 Family Hotel in Jerusalem
    • #33 Luxury Hotel in Jerusalem
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 76
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Hotels.com, Cheap Tickets, Agoda, Orbitz, Travelocity, Cancelon, TripOnline SA, Hotwire and HotelQuickly so you can book your Hotel Prima Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Israel >
    • Jerusalem District >
    • Jerusalem
    • Also Known As
    • Prima Palace Jerusalem
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    Traveller (22)
    Room & Suite (10)
    Dining (5)
    Hotel & Grounds (39)
    Business Centre & Event Rooms (5)
    Bathroom (1)
    Family and Play Areas (1)
    Nearby
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    Ask a question
    Questions & Answers
    darkness777
    28 February 2017|
    AnswerShow all 4 answers
    Response from אבי ב |
    Dear sir You can use electricity in the guest room,not in public areas. No loud music please. We kindly ask you to adhere to a modest dress code,no shirts or tank tops etc. Thank you
    1
    Vote
    one5piri
    17 November 2016|
    AnswerShow all 3 answers
    Response from Deena M | Property representative |
    Hello, I wou slice to help but a few factors apply such as if you are Israeli and paying car or not and the room you requested. You have a few options. Go book through our website or call +972-3-5522220. If you do not get... More
    0
    Votes
    cbs0mmer
    15 September 2016|
    AnswerShow all 4 answers
    Response from shraga18 | Reviewed this property |
    U have to make sure wean u book it should say breakfast including
    0
    Votes
    Room Tips
    "deluxe rooms only"
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    "The best rooms are the corner rooms that are called deluxe."
    Read review
    "If you are staying for Friday night ask for a room away far away from the Shabbat elevator as it beeps loudly..."
    Read review
    "never except a room next to the elevator"
    Read review
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