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Hotel Prima Palace

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 142*
US$ 120*
US$ 142*
US$ 120*
US$ 142*
US$ 120*
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Hotel Prima Palace
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243 Reviews from our TripAdvisor Community

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Showing 193: English reviews
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Reviewed 6 days ago NEW

The hotel is a very nice clean hotel. The courtyard in the front of the hotel was very nice as well. Breakfast was excellent. The rooms are not very big but they are comfortable. The staff is very courteous.

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Helpful?
Thank Diamond A
Avi_Palace, General Manager at Hotel Prima Palace, responded to this review

Dear guest Thank you very much for sharing your experience. I am happy to hear that you enjoyed your stay with us. We hope to see again in your next trip to Jerusalem Best regards Avi

Sydney, Australia
Reviewed 2 weeks ago via mobile

We stayed four nights here. Its a terrific location so close to the markets and on the tram line. But. The hotel has very limited facilities. The rooms are neat though small which was ok but despite requestinga double bed we hot two singles. Maybe this should have alerted us. We were here during Shabbat which meant nothing was provided...

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Thank Tonybuts
Avi_Palace, General Manager at Hotel Prima Palace, responded to this review

Dear guest Thank you very much for the feedback. I am sorry to hear that your stay with us was bot enjoyable as expected. The Prima Palace hotel is a hotel with a unique concept- a Jewish religious hotel as it is advertised in our website. However, we welcome guests from all over the world. Perhaps the nature of the...

Monsey, New York
Reviewed 4 weeks ago via mobile

I have stayed twice at the Prima Palace, in successive visits to Jerusalem. The location is perfect for me, and the amenities - delicious breakfast, quiet environment (at least at night), comfortable rooms - make it very likely I will return next time.

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Thank shoshanau2017
Monique W, Front Office Manager at Hotel Prima Palace, responded to this review

Dear Guest, Thank you so much for posting your kind words. We are glad that you enjoyed your stay with us and we are looking forward hosting you again. Best regards, Monique

Jerusalem, Israel
Reviewed 6 April 2017

The room was very very small. I was with my brother and it was suffocating to be. Great breakfast though. A lot of variety. The location is one of the best in Jerusalem. Close to the Center and to the religious neighborhood.

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Thank faisac
Monique W, Front Office Manager at Hotel Prima Palace, responded to this review

Thank you for taking the time to post your review.

Reviewed 3 March 2017 via mobile

I really wanted to give a 5 stars review. And the reason was only Yossi the dining room waiter. His class and service was ten times higher than the hotel quality. He is a 5 star deluxe hotels waiter. But... unfortunately he is one of the few good things that I can say about this hotel the rest is between...

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Thank jack-m-dichter
Avi_Palace, General Manager at Hotel Prima Palace, responded to this review

Dear guest Thank you for taking time to post your review. We value each and every review of our guests. I was very sorry to hear that you felt that the hotel standards were not up to par. We are working very hard to give the best service possible and in fact' not to o long ago we have upgraded...

Brooklyn, New York
Reviewed 22 February 2017

While the hotel is not the most beautiful in Jerusalem, nevertheless the staff is of the finest quality. They work with you, the breakfasts are amazing at a fairly good price. The rooms are kept clean and neat. I love this hotel. I think you will, too.

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Thank estherp618
Avi_Palace, General Manager at Hotel Prima Palace, responded to this review

Dear guest Thank you very much for the kind words. I am glad you liked our hotel and enjoyed your stay with us. We look forward to having you as our guest again in the future Best regards Avi

Kiryat Gat, Israel
Reviewed 26 January 2017

I was there a few weeks ago The food is good and abundance The hotel is kosher (Glatt) and is located close to the ultra-Orthodox neighborhoods in Jerusalem (but also in the city center), and therefore, a lot of critics are the religious / haredi. Very clean

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Helpful?
Thank Meirke_Tour_Manager
Avi_Palace, General Manager at Hotel Prima Palace, responded to this review

Dear guest Thank you very much for your review. We are pleased to hear that you have enjoyed your stay with us. We look forward to hosting you again in the future Best regards Avi

Reviewed 12 January 2017 via mobile

Nice rooms super cozy and a delicious breakfast buffet with optional requests from the chef for fresh food. I wanted an omelette but the options were pretty non appetizing so I asked the waiter and he had the chef cook one up instantly.

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Thank iconsumefood
Avi_Palace, General Manager at Hotel Prima Palace, responded to this review

Dear gust Thank you very much for your review. I am happy to hear that you enjoyed your stay with us. Looking forward to hosting you again in the future Best regards Avi

Toronto, Ontario, Canada
Reviewed 9 January 2017

From the time we checked in to the time we checked out, everything was perfect!!! we spent 10 days at the Prima Palace. It is an amazing location, within walking distance to the old city and Kotel, Ben Yehuda and other tourist attractions. In terms of the room, it was very clean and the beds were comfortable. We were appreciative...

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Helpful?
Thank Robyn R
Avi_Palace, General Manager at Hotel Prima Palace, responded to this review

Dear guest Thank you very much for posting your review. I am happy to hear that you have enjoyed your stay with us. I will be sure to convey your compliments to all of our staff members. We look forward to welcoming you back in the future! Best regards Avi

Sydney
Reviewed 6 January 2017

We spent almost two weeks at this beautiful hotel during our vacation in Jerusalem. Firstly this is about the best location you can find in Jerusalem. Next to bus stops and one minute walk to the tram meaning you can get anywhere you need without feeling exhausted. Short walk to downtown and short walk to the Shuk. Our room was...

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Helpful?
Thank Sarah T
Avi_Palace, General Manager at Hotel Prima Palace, responded to this review

Dear guest Thank you very much for the kind and warm words. I gives me great pleasure to hear that you liked our hotel. I will make sure and convey your message to all our staff members. I wish you and yours all the best and look forward to hosting you again in the near future. Avi Boudrehem

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hotel Prima Palace in Jerusalem offers a unique blend of modern amenities with a tradition atmosphere that gives an authentic feel to a stay in the Holy City. Within walking distance to the Western Wall, Old City, and many other famous Jerusalem attractions. Located in Mea Sharim, the Hotel works to cater to more observant visitors, with a certification of Glatt Kosher Bagadat Israel, Netilat Yadim ( hand washing sinks) in rooms, an on-site synagogue, seperate men’s Mikva, and separate dining rooms for Dairy and Meat. Additionally, there is Daf HaYom readings daily and a large library of books for guests. Our 76 room Hotel offers Free Wi-Fi in all rooms and all public areas of he hotels. The rooms also include: Courtesy Tea & Coffee making facilities in room• Mini refrigerator in room• Multi channel cable flatscreen TV • Safe deposit box in room Made from Jerusalem stone and with a large patio, the Prima Palace is an experience in itself. The Hotel is a perfect place for life’s celebrations; bar-mitzvahs, weddings, shabbat chatans and more. ... more   less 

Additional Information about Hotel Prima Palace

Address: 2 Pines Street, Jerusalem 91280, Israel
Region: Israel > Jerusalem District > Jerusalem
Price Range: ₹ 1,486 - ₹ 16,666 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Prima Palace 4*
Number of rooms: 76
Reservation Options:
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Also Known As:
Prima Palace Jerusalem
Hotel Style:
#28 Family Hotel in Jerusalem
#34 Luxury Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Prima Palace staff and other travellers.
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Questions? Get answers from Hotel Prima Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best rooms are the corner rooms that are called deluxe.”
estherp618, 21 Feb 2017 | Read review
“If you are staying for Friday night ask for a room away far away from the Shabbat elevator as it beeps loudly all night.”
SarahT380, 5 Jan 2017 | Read review
“never except a room next to the elevator”
shlomot502, 13 Jul 2016 | Read review
“Deluxe rooms are larger and rooms to the back quieter. Third floor has most of the larger rooms.”
CJL6346, 15 Jun 2016 | Read review
“great hotel”
jsrh20, 6 Jun 2016 | Read review
5 of 5
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US$ 120* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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