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Leonardo Plaza Hotel Jerusalem

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1,310 Reviews from our TripAdvisor Community

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There are newer reviews for Leonardo Plaza Hotel Jerusalem
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Showing 1,082: English reviews
Monsey, New York
Reviewed 17 February 2014

We had an issue with our room key and Sofian resolved the issue immediately. He also gave us a good rate on the internet package because well be here for almost two weeks. Thanks Team at the front we really appreciate the good service.

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Helpful?
Thank Averagejoesph
Fattal_Hotel_Chain, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest Thank you for posting such a kind review of our hotel. Sofian has been with us for 23 years and is a knowledgable as he is nice. Sorry you had trouble with your keys, we resolved the issue and thanks for bringing it to our attention. We look forward to hosting you again the next time you are...

New York City, New York
Reviewed 16 February 2014

My husband and I have been vacationing at the Leonardo for more than 20 years, when it was originally the Sheraton. We love the hotel, the location the staff, and the feeling that we are really on vacation. Everyone tries to make us comfortable and happy. The food and service cannot be beat! We will always stay at the Leonardo.

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Helpful?
Thank Cynthia B B
Fattal_Hotel_Chain, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest Thank you for writing a warm review. Honoring our loyal guests is a privlage we truly treasure. The Leonardo Plaza has made so many new changes since its days as the Sheraton and we are happy you like them and greatful for your contiuing business. We look forward to hosting you and your husband on your next trip...

Austin, Texas
Reviewed 14 February 2014

The staff that we met were excellent. Hamat in the restaurant and Shira, Elliot and Elli at the front desk are awesome. The hotel is just run down, the pool is under construction, linens and chairs are stained. This is not a luxury hotel and yet is priced like one. Our group purchased the equivalent of 25 nights. Even though...

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Helpful?
1Thank HaveTrunk
Fattal_Hotel_Chain, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you for sharing your thoughts on our hotel. Working with such an awsome team helps hosting our guests a real pleasure, we're glad you felt so well taken care of. The Leonardo Plaza is constantly striving to improve our service and renovating the pool and dining room are all part of that process. Be sure to check...

New York City, New York
Reviewed 14 February 2014

Miri the hotel executive manager and her crew will do everything possible so that your stay will be wonderful great new addition is the daily minyan besides of course shabbat . The shabbat lunch is still the best and you cannot beat the location

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Helpful?
Thank ijungreis
Fattal_Hotel_Chain, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest Thank you for taking the time to post such a positive review of the Leonardo Plaza. Miri and her team were so honored to have the Jungreis family stay with us again. Rabbi Israel Jungreis spoke so beautifully. Several guests said his shiur made them realize how special it was to spend Shabbas in Jerusalem. We look forward...

Stow, Ohio
Reviewed 11 February 2014

The Leonardo Plaza Jerusalem has an AWESOME breakfast. It took be 5 minutes just to look at it all. Then, I kept going back again and again. The food was great. Fadi (front Desk) was excellent at suggesting places to go for dinner. He really knows his stuff. Downside to the hotel, you have to pay for Internet. I HATE...

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Helpful?
Thank Keith K
Fattal_Hotel_Chain, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest Thank you for making a post on tripadvisor. We're glad you enjoyed the big breakfast. You're right, we do charge for internet. We want to offer guests the lowest price possible for a five star hotel. Adding internet service to the cost of your room still puts us as a great bargin, but we try to give people...

Rechovot, Israel
Reviewed 11 February 2014

We tried to take a nap from 2-4 and there was construction. It should be quite during rest hour. The rooms are big. Nice and clean. The beds are very wide and wed like to be able to actually sleep in them

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Thank estherisrael
Fattal_Hotel_Chain, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest Thank you for making such a clear comment. You are right, we are doing consturction to make the hotel even better and very soon it will be done. Next time you come, ask to stay in our newly renovated rooms. They are indeed luxiours. Look forward to hosting you again. Shira

Reviewed 10 February 2014 via mobile

I spent two nights the last weekend at this wonderful hotel and I have nothing but good things to write about this experience. My mom & I decided to indulge ourselves for the weekend in the most beautiful city in the world and the Leonardo Plaza provided us with the best food and accommodation we could possibly wish for. The...

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Helpful?
Thank Maya B
Fattal_Hotel_Chain, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest Thank you for coming with giving us such gracious feedback about your experience here at the Leonardo Plaza. Treating your mother to a beautiful weekend shows amazing respect and gratitude and we appreciate the chance to have helped you in any way. We hope you will return one day with the rest of your family. Shira

Teaneck, New Jersey
Reviewed 9 February 2014

We could not have asked for a better experience! The room was comfortable and clean, and all staff members were courteous and highly service oriented. The location is also perfect. We would definitely stay here again --- Steve from NJ

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1Thank travelnj_10
Fattal_Hotel_Chain, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest Thank you writing a positive review of the Leonardo Plaza. It was a pleasure to host you and I will be sure to pass on how much you liked their service to the team. Your right, our central location makes our beautiful city of Jerusalem very accessible. We look forward to seeing you again on your next trip....

ny
Reviewed 7 February 2014

We just came back from a two week stay in Israel, we stayed in many hotels and by far this hotel was the best with all aspects. Beautiful clean rooms, food was amazing and the service was outstanding we would definitely come back to this hotel.

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1Thank Abeberko
Fattal_Hotel_Chain, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest Welcome back to Israel and thank you for taking the time to review The Leonardo Plaza. We know there are many other hotels in Jerusalem, thank you for choosing ours. It's nice to hear about your positive experience with the rooms, housekeeping and service. We look forward to hosting you again on your next trip. Shira

Jerusalem District, Israel
Reviewed 7 February 2014

I own several apartments in The Leonardo Plaza and use them when I'm in Israel. The staff is very attentive to me when I have business meetings in the executive lounge. Alex and the team at the front and of course guest services.

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Helpful?
Thank Dayagger
Fattal_Hotel_Chain, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest Thank you for sharing your positive experience with the Leonardo Plaza Jerusaelm. Our long term residents have helped to establish the excellent reputation we continue to have for personal attention. I will be sure to share your kind comments with Alex and the front desk staff. We look forward to welcoming you and your wife on your next...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Babysitting
Official Description (provided by the hotel)
If you want a perfect holiday in the Holy City, Leonardo Plaza Jerusalem is the place to be at. Within walking distance from the Independence Park and the Western Wall, Leonardo Plaza Jerusalem is a tranquil island in the heart of the historic city bustling with life. Feel the luxury of Leonardo Plaza Jerusalem: the hotel’s gourmet restaurants offer a unique culinary experience, the swimming pool is comfortable and inviting, and in summer a festive barbecue is held on the terrace of the hotel, which overlooks the Old City. The combination of the holy atmosphere of the Old City with the modern luxury provided by the hotels facilities guarantees you a relaxing and pampering holiday which will be more than perfect. ... more   less 

Additional Information about Leonardo Plaza Hotel Jerusalem

Address: 47 King George Street, Jerusalem 91076, Israel
Region: Israel > Jerusalem District > Jerusalem
Price Range: ₹ 10,283 - ₹ 26,749 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Leonardo Plaza Hotel Jerusalem 5*
Number of rooms: 270
Reservation Options:
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Also Known As:
Leonardo Plaza Jerusalem Hotel Jerusalem
Sheraton Jerusalem
Jerusalem Sheraton
Hotel Style:
#11 Spa Hotel in Jerusalem
#14 Romantic Hotel in Jerusalem
#17 Business Hotel in Jerusalem
#19 Family Hotel in Jerusalem
#26 Luxury Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from Leonardo Plaza Hotel Jerusalem staff and other travellers.
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Questions? Get answers from Leonardo Plaza Hotel Jerusalem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request old city view, terrace.”
 of 5 bubbles YakovMeir, 18 Feb 2017 | Read review
“I had a walk-in shower but the doors were difficult to get through. I am slim; a slightly fatter person would not have been able to get in.”
 of 5 bubbles Giselle2, 17 Feb 2017 | Read review
“I would recommend the balcony rooms between the 8th - 10th floors”
 of 5 bubbles hirschelm, 18 Jan 2017 | Read review
“try to get high floors for view of Jerusalem”
 of 5 bubbles avamir, 25 Dec 2016 | Read review
“all rooms are great”
 of 5 bubbles 84yossis, 20 Dec 2016 | Read review
5 of 5