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Leonardo Plaza Hotel Jerusalem

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1,268 Reviews from our TripAdvisor Community

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There are newer reviews for Leonardo Plaza Hotel Jerusalem
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Showing 1,049: English reviews
San Diego, California
Level Contributor
38 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 26 July 2014

Well located BUT worst arrival ever: no one help you with your luggage, the girl at the reception shoudn't be doing that job as clearly she doesn't like talking to people when i checked in she gave me a paper to sign with some mistakes. I asked her to correct them but she kept repeating "passport and credit card" without... More 

Helpful?
Thank Lily R
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you for taking the time to give feedback. Apologies for the manner in which you felt your issues were addressed and I'm really sorry to hear you were not satisfied with the service. Please contact me for your next time in Jerusalem and I will make sure you will have the best experience with us. We hope... More 

Kfar Saba, Israel
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 25 July 2014

Walking distance to major attractions, near the central synagogue. fast elevators, don't have to wait. Very good breakfast, expensive dinner. parking on site, you don't need a car in Jerusalem. Restaurants are in a short distance.

Helpful?
Thank olga m
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you for writing a tripadvisor comment. Glad you had a great experience at the Leonardo Plaza Jerusalem. Our location in proximity to the Mamilla Mall and the Old City is a major reason why so many people stay with us. The Leonardo Plaza's new elevator system lets you push in your floor so that it goes directly... More 

Sammamish, Washington, United States
Level Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 24 July 2014

I stayed at this hotel, under different mgmt. 35+ years ago when we were in Jerusalem for my brother's bar mitzvah. Now I come with my family to celebrate my own sons b'nai mitzvah. The hotel was as I remembered, but luckily the room décor had been kept up. I'm not sure I'd select a black patterned carpet for the... More 

Helpful?
Thank Deborah C
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you for making a post on tripadvisor. We're glad you enjoyed the big breakfast. Our long term residents have helped to establish the excellent reputation we continue to have for personal attention and It's so good to hear that you came back to celebrate your son's Bar Mitzvah! Mazel Tov. We look forward to welcoming you back... More 

Los Angeles
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 July 2014

Room space very functional Food quality and variety the best I have never seem a buffet for breakfast or dinner this good in 40 years of travel Lo cation well centered to all important sites I will return to this hotel on all future trips to Israel

Helpful?
2 Thank Cityboynyc26
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you for the good words. It's always nice to hear our guests enjoyed their time here. Our famous big breakfasts are indeed a major attraction for booking the Leonardo Plaza Jerusalem and the central location makes our beautiful city of Jerusalem very accessible. We look forward to hosting you again in the future. More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 July 2014

We came with our entire family for a bar mitzvah and needed private babysitting for additional support. Not only did Shira watch our triplets she created a whole play so that all thr hotel's children could benefit from her time. Together they all put on a terrific show that made us proud.

Helpful?
1 Thank myrrel
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you very much for taking the time to write a review of our hotel. We are glad that you enjoyed your stay with us, and thank you for your patronage. Good to hear that you liked the show. It will be our pleasure to host you again in the future. More 

Brooklyn
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 July 2014

I think this place is very organized. They have very good service. The people here are very nice. The hotel here is a very good location. This person here run a very good shabbos program. The kids really enjoyed her. I really enjoyed my stay here in the leonardo.

Helpful?
1 Thank Rivky223
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you for taking the time to write a review of our hotel. We know that there is a good selection of hotels in Jerusalem and very much appreciate that you chose Leonardo Plaza Jerusalem for your stay. We hope to see you again on your next visit to our beautiful city. More 

Brooklyn new york
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 July 2014

I came here last week, the reception is very nice. The food was average, nothing special. The housekeeping doesn't always come when you want it to come, overall it's good. Location is amazing, and above all, this very nice lady, shira- runs an amazing kids program shabbos afternoons!! Come here and spend your time in Israel at the leonardo plaza.

Helpful?
1 Thank Nathanielss
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you for taking the time to post a review of our hotel. I will definitely pass your comment to Shira, glad you liked the kids program. We are glad that you enjoyed your stay with us, and thank you for your patronage. It will be our pleasure to host you again in the future. More 

New york
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 July 2014

My family here from Thursday through Monday and on shabbat we enjoyed a very special treat. Firstly we liked the new way they served the Friday night meal in the renovated dining room. Shabbat day my grandchildren attended a special performance by the children of the hotel acting out a book and parsha play. It was wonderful to be so... More 

Helpful?
1 Thank Sscheterh
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you for the good words. It's always nice to hear our guests enjoyed their time here. We're glad to hear you liked the new renovated dining room and facilities. We know there are many hotels all over Israel and the Leonardo appreciates your consistent choice with us. Looking forward to host you again with us. More 

Brooklyn new york
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 July 2014

I have an apartment in the Leonardo Plaza and we often here for Shabbas. This week there was a special program that my children really enjoyed. Rabbi Baruch Chait a world famous writer was a guest and so they organized a special show where the kids acted out his middos pirates. It was wonderful they taught values in a way... More 

Helpful?
1 Thank Mendrlm
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you for sharing your positive experience with the Leonardo Plaza Jerusalem. I will make sure to pass on how much you enjoyed from the kids programs. thank you for your patron, we looking forward to see you the next Shabbat. More 

New Hampton, New Hampshire
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 July 2014

I came to Jerusalem to heal my heart after a broken engagement in America. As a guest in the Leonardo I saw many couples on dates and one day I was overwhelmed with jealously I started crying. Suzan the guest relations manager saw I was upset and came over the comfort me. She reminded me that I was here to... More 

Helpful?
3 Thank lovelostnfound
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you very much for sharing your personal experience. I'm so happy to know that I had the ability to support you. i wish you all the best, and hope to see you with us very soon. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Breakfast
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
If you want a perfect holiday in the Holy City, Leonardo Plaza Jerusalem is the place to be at. Within walking distance from the Independence Park and the Western Wall, Leonardo Plaza Jerusalem is a tranquil island in the heart of the historic city bustling with life. Feel the luxury of Leonardo Plaza Jerusalem: the hotel’s gourmet restaurants offer a unique culinary experience, the swimming pool is comfortable and inviting, and in summer a festive barbecue is held on the terrace of the hotel, which overlooks the Old City. The combination of the holy atmosphere of the Old City with the modern luxury provided by the hotels facilities guarantees you a relaxing and pampering holiday which will be more than perfect. ... more   less 

Additional Information about Leonardo Plaza Hotel Jerusalem

Address: 47 King George Street, Jerusalem 91076, Israel
Region: Israel > Jerusalem District > Jerusalem
Price Range: ₹ 12,749 - ₹ 26,047 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Leonardo Plaza Hotel Jerusalem 5*
Number of rooms: 270
Reservation Options:
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Also Known As:
Leonardo Plaza Jerusalem Hotel Jerusalem
Sheraton Jerusalem
Jerusalem Sheraton
Hotel Style:
#13 Spa Hotel in Jerusalem
#14 Romantic Hotel in Jerusalem
#17 Business Hotel in Jerusalem
#19 Family Hotel in Jerusalem
#26 Luxury Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from Leonardo Plaza Hotel Jerusalem staff and other travellers.
23 questions
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Questions? Get answers from Leonardo Plaza Hotel Jerusalem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Views are available from every room, but the view is just the city of Jerusalem.”
 of 5 bubbles philipc478, 29 Nov 2016 | Read review
“rooms with balcony”
 of 5 bubbles irvinglichtman, 29 Nov 2016 | Read review
“Higher floors have nicer views”
 of 5 bubbles afbklyn, 22 Nov 2016 | Read review
“Close to Old city of Jerusalem”
 of 5 bubbles elvyd2014, 15 Nov 2016 | Read review
“East Side overlooks Jerusalem”
 of 5 bubbles E4098MOjeffb, 3 Nov 2016 | Read review
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