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We celebrated the Bar Mitzvah of a close friend. We were a total of 70 people. From the planning through the execution the event was perfect. The hotel wasn’t fully booked and Ofra the manger gave us superb service and incredible upgrades. The food was...More
Thank Ariel K
Response from Shlomit F, Evening coordinator at Mount Zion HotelResponded 8 April 2018
We were delighted to read your lovely review. Thank you for taking the time to write it. We are very pleased that you loved every aspect of the Bar Mitzvah, You reap what you sow, we invest in our employees and it is...More
This was the second time we stayed at the Mount Zion Hotel for the first days of Passover. It was a wonderful experience both times.
Being a small, independent boutique hotel, it can do things its own way, without being subject to regulations of large...More
1 Thank Ahuva
Response from Shlomit F, Evening Coordinator at Mount Zion HotelResponded 3 April 2018
I was very happy to learn that you enjoyed your Seder with us, that you loved the food and the quality service we provide. Thank you for taking the time to write this lovely review. Your kind words about Iman and other employees,...More
This hotel in Jerusalem is mostly clean and comfortable, albeit a bit outdated. I say mostly clean, as the bedding and towels and bathroom was clean. However, the seating was stained and the walls could use a good painting. It's relatively basic, but the staff...More
1 Thank BambiLaFawn
Response from Shlomit F, Evening Coordinator at Mount Zion HotelResponded 2 April 2018
Thank you for caring and sharing your review . I apologize if we did not meet with your expectations at this time . Renovations and refurbishments are being planned and will be executed in the near future.
hope that you will visit us again to...More
Spent 5 nights in the hotel 2 morning there was no hot water for showering. One day they cleaned the room but never replaced towels. No big deal, I asked at the front desk before going out for dinner. Upon my return no towels and...More
Response from Shlomit F, Evening coordinator at Mount Zion HotelResponded 19 March 2018
Thank you for caring and sharing your review . I apologize for the inconvenience with the hot water situation but it was repaired by the evening on the same day it happened.
The towel incident will be transferred to the corresponding department to make sure...More
Stayed for 3 nights on our Holy Land tour. Beds were good and pillow selection was too, but I tired of hallways with periodic stairs and doors that didn't shut were. Several places looked like they were repaired by amateurs, not professionals. My rating might...More
Response from Shlomit F, evening coordinator at Mount Zion HotelResponded 18 March 2018
Thank you for your feedback. We apologize for the inconvenience caused by the water situation. There was a major malfunction in the main system which was not foreseeable and took several hours to repair. As for the amateur repairs, we use only the best professionals...More
Response from Shlomit F | Property representative |
I apologize for my late reply please write to the reservations department they will let you know how much it costs and what they have available for the dates you have ordered. I am sorry but this does not allow me to write... More
I apologize for my late reply please write to the reservations department they will let you know how much it costs and what they have available for the dates you have ordered. I am sorry but this does not allow me to write the mail address for the reservation department but you can find it on our site.
Hi, wee took a shuttle, but I'm sure you can get a taxi or Huber to get you there. The hotel offers a service back to the airport; it's possible that if you contact them they may be able to arrange something.