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Jerusalem Gate Hotel

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390 Reviews from our TripAdvisor Community

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Showing 227: English reviews
Ramat Gan, Israel
Reviewed 5 May 2016

This is a great Hotel, with a even better location. The rooms are a little small, But they are clean and neat. The location is near some hot spots great for people on vacation. Each morning you can go downstairs and they have a brake fast buffet. If you go further down into the basement it leads you to a...

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Helpful?
Thank Jay J
Adi O, Manager at Jerusalem Gate Hotel, responded to this review

Dear Guest , Thank you for choosing the Jerusalem Gate Hotel and also thank you for your feedback . We're very pleased that you have enjoyed the hotel location, the breakfast and also have appreciated the room cleanliness . We really hope to see you again among our guests for your next stay in Jerusalem . The Jerusalem Gate Hotel...

Reviewed 27 April 2016 via mobile

We stayed at this hotel for three nights as part of a tourist group from the States. We had been to three different countries and different hotels. This hotel was the worst. After checking in, we went to our room on the seventh floor, the magnetic keys provided didn't work. We had to ask a hotel worker just to let...

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Thank Cornel P
Adi O, Manager at Jerusalem Gate Hotel, responded to this review

Dear Mr Cornel, The hotel's Directors and staff members are very sensitive to guests' comments and reviews. Each topic is thoroughly verified and constant actions are taken to ensure the quality of service hotel guests stay. We indeed appreciate your feedback and trust that you will see them as isolated matters and not common practices of our hotel service. Hoping...

Reviewed 24 April 2016 via mobile

I will never come back. Worth for cheap price but forget about comfort. The onley good thing is the price which is very cheap for the area. My organisashion paid for my stay, if not i would of leave the hotel the same day.

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1Thank Marat P
Adi O, Manager at Jerusalem Gate Hotel, responded to this review

Dear Guest , The hotel's Directors and staff members are very sensitive to guests' comments and reviews. Each topic is deeply verified and constant actions are taken to ensure the quality of service hotel guests stay. We appreciate your feedback and be sure that you will see them as isolated matters and not as common practice of our hotel ....

new york
Reviewed 17 March 2016

Hotel definitely needs upgrading, but for the price clean, comfy beds, good hot shower, all the things needed after a day of touring and walking. The reception desk was helpful, there is a little mall downstairs from the lobby, nice little shops to browse or if you need toiletries.

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Helpful?
Thank leino
Adi O, Manager at Jerusalem Gate Hotel, responded to this review

Dear Guest Thank you for choosing the Jerusalem Gate Hotel and also thank you for your feedback We're very pleased that you have appreciated the hotel location , the bedding ,the friendly reception staff and also hotel amenities . We took a note of the matter you have mentioned in order to ensure best customer experience and stay in our...

Reviewed 4 March 2016 via mobile

We were in Jerusalem gate on February, This hotel is awesome!! We were welcomed with a great staff, specially at the reception, the rooms are very clean and comfortable, upgraded, great Buffet food!!! The Receptionists are very friendly and compassionate, they help us for any question, gave us a map of the city and all the information about the city....

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1Thank Nnnn17
Adi O, Manager at Jerusalem Gate Hotel, responded to this review

Dear Guest, Thank you for taking the time to write a review after your stay at the Jerusalem Gate hotel. We are very pleased to hear that your stay was pleasant and most successful. Our reception team is always very keen to ensure best customers experience and warm atmosphere with high professional expertise. We also take a special care to...

Flushing
Reviewed 1 February 2016

I didn't stay here but family did. Shops in the basement- mall. Big lobby, nice looking. room seemed a bit small but that's standard for Israel. I stayed in the center of town but this is right by the central bus station. You have restaurants in the mall in the lower levels and as per ny brother in law, you...

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1Thank Otdan11
Adi O, Manager at Jerusalem Gate Hotel, responded to this review

Dear Writer, Thank you for taking the time to write your Impressions of the Jerusalem Gate hotel and the advantages that you noticed about our central location, the proximity to Center 1 mall and restaurants, the central bus station. Hope to see you again as a guest at our hotel and to welcoming you Kind regards The hotel Management Team

Reviewed 31 December 2015

Bed don't like noise derty dis casting no wifi thay say ther is wifi bat ther wasn't wifi at all don't have curtain in the shower no hat water you can hear the cars brekfast only ok I won't come bake to this hotel

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Thank Miriam S
Cairo, Egypt
Reviewed 29 December 2015

We stayed here two nights. The hotel is older and could use a lot of TLC. When nothing is going on the staff stands out front to smoke and look at their phones. But when needed they were happy to help. The rooms were old and worn down--to get WIFI our kids sat in the hallway on the dirty floor....

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Thank Leddy215
Reviewed 9 December 2015 via mobile

This hotel is awesome!!!! I was welcomed with a great staff, cookies, snacks in my room and the rooms are very clean and comfortable, upgraded, great Buffet food!!! The Manager Josh and the rest of staff gave me a warm welcome!!! They are very friendly and compassionate!!! The service in general is another level of hospitality. You have to come...

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Thank Marina R
Sydney, Australia
Reviewed 23 November 2015 via mobile

The hotel was standard and fine but the wifi is a joke. I required wifi for my business so only ever book where wifi is advertised as included. The hotel includes wifi in your room only which you cannot connect to without it dropping out every 30 seconds. There is great wifi in the lobby - which you have to...

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Thank 00Funandfree00

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Jerusalem hotels: old tradition, special atmosphere, warm reception and great Jerusalem hospitality. The Jerusalem Gate Hotel conceptualizes everything that a Jerusalem hotel in the Holy City has. It embodies a spirit of health, happiness & high standards of service. Amongst all, the true Jewish ambiance of what is specific to a unique Hotel in Jerusalem. Its easily accessible to any part of the city. The Jerusalem Gate Hotel is one of the best Jerusalem hotels. It has 10 floors, 298 rooms, comfort rooms, to deluxe rooms, singles, doubles, twins and triples for the family. The rooms featuring air conditioning unit / heating, direct dial phone, cable TV, hair dryer and free Wi-Fi in the lobby and hotel's rooms. .A multilingual team is always available for you. Our Shopping Mall, attached to the Hotel is a shopper's paradise, with a varied choice of designer stores, pharmacy, hairdressing salon, jewelry stores, fitness center and eating places. Across the road there is an emergency facility, open 24 hours per day and around the corner is the new Main Bus Terminal which allows the guest to hop on a bus to any part of the city or even to another part of Israel and also with a short walking distance from the light city train station. What makes the Jerusalem Gate Hotel unique in its kind is that this is the only hotel in Jerusalem that offers "Le Mehadrin Glatt Kosher meals" and a Mikve for men on site. ... more   less 

Additional Information about Jerusalem Gate Hotel

Address: 43 Yirmiyahu, Jerusalem 9446728, Israel
Region: Israel > Jerusalem District > Jerusalem
Price Range: ₹ 5,864 - ₹ 9,705 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Jerusalem Gate Hotel 4*
Number of rooms: 298
Reservation Options:
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Hotel Style:
#39 Luxury Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from Jerusalem Gate Hotel staff and other travellers.
2 questions
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New York City, New York

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“come and enjoy the hotel and the mall under the hotel”
 of 5 bubbles jsrh20, 28 Nov 2016 | Read review
“Don't get a room near the very noisy elevators - all night noise, especially on Shabbat”
 of 5 bubbles margitmargalit, 5 Nov 2016 | Read review
“If you are older and don't want to be disturbed by youngsters request a room on the 7 th floor and away from the lifts!”
 of 5 bubbles vlaidler14, 29 Jul 2016 | Read review
“avoid rooms next to elevators”
 of 5 bubbles jsrh20, 31 May 2016 | Read review
“Don't come to this hotel”
 of 5 bubbles 507miriams, 30 Dec 2015 | Read review
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