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Crowne Plaza Hotel Jerusalem

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Crowne Plaza Hotel Jerusalem
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1,483 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Jerusalem
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Showing 1,043: English reviews
Haifa, Israel
Reviewed 9 June 2015

Very nice building, nice rooms with really great views of the city. Cleanliness and quality of food both at breakfast and in the lobby needs improvement. Parking is too small and you may be sent to park quite far away. Special thanks to Wassim at the reception who was extremely helpful.

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Helpful?
Thank 835Anonymous
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel

Mississauga, Canada
Reviewed 4 June 2015

I was with a group of people and we stayed at the Crowne Plaza for a week. The rooms were very comfortable and clean. We had breakfast and dinner each day and the food, served buffet style, was amazing. I would highly recommend it to anyone!

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Thank LaVida1
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel

israel
Reviewed 4 June 2015

The hotel is ok- not great but ok. I was going to give 4 stars except for a few annoyances. 1) I asked for checkout at 1400 and they agreed- I am gold member. I specifically asked the receptionist to cjheck that the key card was authorised to 1400 but it wasnt- i returned to room and had to go...

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Thank kibbutznik_9
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest I appreciate you taking the time to comment about your recent stay at our hotel. We are pleased to read Comments. However, we regret that some of the facilities and amenities failed to meet your expectations. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional...

A TripAdvisor Member
1 review
Reviewed 4 June 2015 via mobile

Great views. Location is good for traveling but not much to walk to within a few blocks. Hotel condition, cleanliness, housekeeping OK. Excellent service from Wissam at desk. Come on, that's more than two hundred characters.

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Thank A TripAdvisor Member
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel

東京, 東京都
Reviewed 29 May 2015

Nice location, nice meal, nice service!!Clean room and nice view!! I visited there as a tour leader, they treat us really nice and we enjoyed the staying. Oh, once my member was stuck in an elevator...except the accident, I liked there so much. Thanks Mr Nour (at front desk) お仕事でグループを引率しつつ泊まったホテル。交通の便がと~っても良くて観光もしやすく、お食事も美味しく、スタッフの方皆さん親切でした。特にフロントのNOURさん、質問に丁寧に答えてくれて助かりました♪イスラエルには安息日があり、金曜の日没~土曜の日没までは、エレベーターもゆっくりになるのですが停電にもなって?エレベーターが止まってハプニングが。20分くらい?閉じ込められてしまった方がいたとか☆たまたまでしょうけれど・・・とにかく。お部屋はとても綺麗、上の階に泊まればエルサレムの景色も一望でき、居心地良いホテルだと思います。又エルサレムに行く機会にはこちらに泊まれたらと思います♪

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Thank ayanee
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel

Hinsdale, IL
Reviewed 28 May 2015

We stayed 5 nights with a tour in 4/15. Our room was not perfectly clean, needed a light bulb, and more towels. When asked for these, the staff quickly did so. The bedroom walls are pretty thin so we heard noisy neighbors! The location was close to the tram but away from the heart of the old city. We did...

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2Thank beachwalk7
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest I appreciate you taking the time to comment about your recent stay at our hotel. We are pleased to read Comments. However, we regret that some of the facilities and amenities failed to meet your expectations. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional...

Manila, Philippines
Reviewed 27 May 2015 via mobile

We stayed for 4 nights. It was a pleasant stay, hotel was clean and staff very friendly and courteous. They added asian menu when we were there and when more asian guests arrived. The organizer of the trip has been booking with crown.

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1Thank Lourdes A
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest I appreciate you taking the time to comment about your recent stay at our hotel. We are pleased to read Comments. However, we regret that some of the facilities and amenities failed to meet your expectations. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional...

Ynys Môn
Reviewed 26 May 2015

Stayed here for one night on a whistlestop tour of Jerusalem. The staff could not have been any more helpful as they helped check in a late addition to our party with minimal fuss. The hotel is just 5 mins walk from the tram to the main sights. My only complaint is the early closing of the hotel bar!

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1Thank blogdroed
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel

london
Reviewed 26 May 2015

This hotel is really a poor hotel, it has tidied up its act since its worst days, and the receptionist with actually polite, but that’s where the buck stops. The bathrooms are frankly of a quality that you would expect in a 2/3 star hotel. The finish of the bedrooms is also akin to a 3 star hotel. Not quite...

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Helpful?
2Thank Givemeaholiday
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest I appreciate you taking the time to comment about your recent stay at our hotel. We are pleased to read Comments. However, we regret that some of the facilities and amenities failed to meet your expectations. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional...

Beit Shemesh, Israel
Reviewed 26 May 2015

My friends and I celebrated my birthday with a spa day at the Jerusalem Crowne Plaza. We started with breakfast, which was a typical Israeli buffet. The food was good, but the service a bit slow. We enjoyed our massages very much, but the rest of the spa was a bit disapointing. It consists of a covered swimming pool and...

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Helpful?
1Thank janetgool
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest I appreciate you taking the time to comment about your recent stay at our hotel. We are pleased to read Comments. However, we regret that some of the facilities and amenities failed to meet your expectations. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza Jerusalem hotel is ideally located at the entrance to the capital, half an hour drive from Israel's international airport and within walking distance from the Knesset - the Israeli parliament and Supreme Court with their unique architecture, also in the vicinity the museums district. the Crowne Plaza Jerusalem hotel is the tallest building in the city and an impressive land mark. All rooms have balconies and are over looking the panoramic views of the old city and new quarters with breathtaking scenery of Judea hills in their backgrounds. The hotel offers a variety of banqueting solutions from 30 to 900 participants in a theater style seminar at our modern and audio-video equipped conference hall or at a sit down gourmet function as per your request. Within a few seconds walk the biggest indoor convention complex in Israel The ICC. At the Crowne Plaza Jerusalem You'll find the most updated executive services, Club lounge on the top 21st floor, Wireless high speed Internet connection in all rooms & public areas. Covered heated swimming pool and SPA including 2 tennis courts, gym, wet and dry sauna and workout studio classes. From It's great location you are invited to walk or a drive to each of this holy city's specially characterized historic areas and get back to your home away from home at the Crowne Plaza Jerusalem. ... more   less 

Additional Information about Crowne Plaza Hotel Jerusalem

Address: Givat Ram, Jerusalem 91130, Israel
Region: Israel > Jerusalem District > Jerusalem
Price Range: ₹ 5,993 - ₹ 15,438 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Jerusalem 4*
Number of rooms: 397
Reservation Options:
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Also Known As:
Crowne Plaza Jerusalem
Jerusalem Crowne Plaza
Hotel Style:
#13 Spa Hotel in Jerusalem
#13 Family Hotel in Jerusalem
#22 Business Hotel in Jerusalem
#29 Luxury Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Jerusalem staff and other travellers.
13 questions
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Tel Aviv, Israel
5 months ago
Beit Shemesh, Israel
7 months ago
9 months ago
Jerusalem, Israel

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Questions? Get answers from Crowne Plaza Hotel Jerusalem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Winter in Jerusalem can be cold and windy. Make sure your room is not drafty”
 of 5 bubbles MenachemK_13, 20 Mar 2017 | Read review
“I would suggest a room that faces Old Jerusalem, but really, all views are great!”
 of 5 bubbles martink919, 20 Mar 2017 | Read review
“Higher rooms are nicer, deluxe and up are better...”
 of 5 bubbles littledebnewyork, 12 Mar 2017 | Read review
“higher floor better view..”
 of 5 bubbles John_TLV, 12 Mar 2017 | Read review
“Of course, the higher up rooms are nicer, with better views. A deluxe room is nice.”
 of 5 bubbles 944vivianep, 11 Mar 2017 | Read review
5 of 5