We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Crowne Plaza Hotel Jerusalem

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Crowne Plaza Hotel Jerusalem
View Map
{"widget":{"name":"ibex_photo_carousel_streamline","template":"ibex_photo_carousel_streamline__widget","dust":{},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel_streamline"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,432 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,007: English reviews
Louisville, Kentucky
Reviewed 1 week ago NEW

My wife and I stayed at this hotel during an international medical conference. The room and bathroom are not anywhere close to expectations. Minimal towels, some ragged, shower weak; had to call maintenance in order to for the tub to hold water. Front desk was courteous. The breakfast was OK, but inconsistent. Would never stay at this hotel again.

 Report
Helpful?
Thank ALERG
Riad A, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience....

Reviewed 1 week ago NEW

The rooms are nice and clean but semi outdated, the location is good and provides walking distance to some attractions, and there are several interesting restaurants and stores inside the hotel. The parking costs money which can be expected in a large city like Jerusalem. We were happy to pay for parking but requested to leave the car in the...

 Report
Helpful?
Thank Daniel M
Riad A, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Daniel, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We apologize for the inconveniences you faced with our parking. We will share your feedback with our mangers. We hope you choose to stay with us again. Sincerely, Judith Ginzler Guest Relations

Reviewed 1 week ago NEWvia mobile

The hotel is overall amazing,close to the central bus station & Mahne yehuda. the rooms were clean,towels were changed constantly. service was good with a smile , the staff were nice. Sami at the lobby was exceptionally kind, nice & helful.

 Report
Helpful?
Thank יעקב ד
Riad A, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Jacob, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely yours, Judith Ginzler Guest Relations

Reviewed 1 week ago via mobile

Thanks to Simon - the reception guy. So nice and helpful. He helped us from zero to 10! Everything we asked him he got the best answers. Thank you Simon :) The hotel manager gave us directions to the best restaurant and place to visit

 Report
Helpful?
Thank David V
Riad A, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear David, Thank you very much for your review of the Crowne Plaza Jerusalem. We're pleased to hear that you enjoyed your stay, and that you had a particularly wonderful experience with Simon in the receptions . I will forward your compliments. Thank you for choosing the Crowne Plaza Jerusalem , and we hope to host you again soon. Sincerely...

Mazkeret Batya, Israel
Reviewed 1 week ago

I stayed for one week in the hotel, room on the 14th floor, nice view. How comes they did not bother to clean the room properly, not even once? Every day the bed cover and two decorative pillows were put on the bed without even making it? Towels were changed occasional, or when asked but the waste bin was not...

 Report
Helpful?
Thank irit_lillian
Riad A, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Irit, Thank you for your candid review. we were happy to hear you enjoyed our location. Please received my sincere apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you...

Reviewed 1 week ago

This hotel was amazing. The room was great! The food out of this world. The Omelet Man - greatest omelet ever! Fresh squeezed juice every morning! DIY! There were so many food bars. Bread, fresh fruit, salad, hot foods. Clean place! The elevators are fast! The shops in the hotel are have great prices! A lot of people stayed there...

 Report
Helpful?
Thank Sue K
Riad A, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Sue, Thank you for your review regarding your recent stay at Crowne Plaza Jerusalem, Israel. I am happy you were satisfied with the service and the breakfast in our hotel Please be sure I've shared your comments with our faithful staff members and we all thank you for your kind words. Hope to host you again in a nearest...

United States
Reviewed 1 week ago

An average hotel in an average location. It fit our trip ok. However, if I ever visit Jerusalem again, I will stay closer to Old City Jerusalem. We have stayed in many hotels and many Crowne Plaza hotels. The best part of this one was the concierge service and the swimming pool. The staff is friendly.

 Report
Helpful?
Thank World T
Riad A, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards, Judith Ginzler Guest Relations

Cardiff, United Kingdom
Reviewed 1 week ago via mobile

Very convenient location In Central jerusalem next to bus station and with tram station only 5 mins away. Rooms and services very good standard. Breakfast great and very reasonable for two. Best feature is the lobby bar. Excellent food at reasonable price. Dined in there a couple of nights when it was very cold outside. The bar is run by...

 Report
Helpful?
Thank HBDixon
Tinton Falls, New Jersey
Reviewed 1 week ago via mobile

Lobby small and can get very crowded ...two elevators ....people waiting with their luggage for what seems forever to get inside and up to the rooms....corridor on seventh floor real dirty....room...size ok and practical, but could be more clean...hair from previous guest on the floor...hair in the bathtub....hair sticking to the tiles underneath the sink...I came to the conclusion that...

 Report
Helpful?
Thank andoffigoagain
Riad A, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you for your feedback regarding your recent visit at our hotel. I am pleased to hear you enjoyed dinner and our staff in the restaurant. Please accept my sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments...

San Antonio, Texas
Reviewed 2 weeks ago via mobile

Love the hotel, view and the service. Sami and Islam gave us wonderful service in the Lobby Bar. Try the salmon fillet. The staff try very hard to make sure that you are happy. The view from my room is spectacular. Great place to stay.

 Report
Helpful?
Thank Jdeyoung60
Riad A, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you so much for your review of our hotel!! I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again! Best Regards, Judith Ginzler Guest Relations

568 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (465)
Viewed
View from Room (39)
Viewed
Dining (18)
Viewed
Hotel & Grounds (67)
Viewed
Pool/Beach Area (6)
Viewed
Room/Suite (107)
Viewed
Bathroom (37)
Viewed
Business Centre/Function Rooms (2)
Viewed
Family/Play Areas (3)
Viewed
Other (186)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (103)
Viewed
Room/Suite (31)
Viewed
Bathroom (1)
Viewed
Hotel & Grounds (17)
Viewed
Business Centre/Function Rooms (11)
Viewed
Pool/Beach Area (1)
Viewed
Dining (10)
Viewed
View from Room (1)
Viewed
Family/Play Areas (1)
Viewed
Other (30)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Jerusalem hotels
Leonardo Hotel Jerusalem
#15 of 96 in Jerusalem
1,938 reviews
City Center Jerusalem
#23 of 96 in Jerusalem
551 reviews
Down Town West Jerusalem
Harmony Hotel Jerusalem - an Atlas Boutique Hotel
Show Prices
Show Prices
Show Prices
Grand Court Hotel
#34 of 96 in Jerusalem
1,001 reviews
Dan Boutique Jerusalem
#17 of 96 in Jerusalem
1,203 reviews
Down Town West Jerusalem
Arthur Hotel Jerusalem - an Atlas Boutique Hotel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Crowne Plaza Jerusalem hotel is ideally located at the entrance to the capital, half an hour drive from Israel's international airport and within walking distance from the Knesset - the Israeli parliament and Supreme Court with their unique architecture, also in the vicinity the museums district. the Crowne Plaza Jerusalem hotel is the tallest building in the city and an impressive land mark. All rooms have balconies and are over looking the panoramic views of the old city and new quarters with breathtaking scenery of Judea hills in their backgrounds. The hotel offers a variety of banqueting solutions from 30 to 900 participants in a theater style seminar at our modern and audio-video equipped conference hall or at a sit down gourmet function as per your request. Within a few seconds walk the biggest indoor convention complex in Israel The ICC. At the Crowne Plaza Jerusalem You'll find the most updated executive services, Club lounge on the top 21st floor, Wireless high speed Internet connection in all rooms & public areas. Covered heated swimming pool and SPA including 2 tennis courts, gym, wet and dry sauna and workout studio classes. From It's great location you are invited to walk or a drive to each of this holy city's specially characterized historic areas and get back to your home away from home at the Crowne Plaza Jerusalem. ... more   less 

Additional Information about Crowne Plaza Hotel Jerusalem

Address: Givat Ram, Jerusalem 91130, Israel
Region: Israel > Jerusalem District > Jerusalem
Price Range: ₹ 6,483 - ₹ 13,035 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Jerusalem 4*
Number of rooms: 397
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, IHG, Hotels.com, Travelocity and Jetsetter so you can book your Crowne Plaza Hotel Jerusalem reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Jerusalem
Jerusalem Crowne Plaza
Hotel Style:
#13 Spa Hotel in Jerusalem
#13 Family Hotel in Jerusalem
#22 Business Hotel in Jerusalem
#26 Luxury Hotel in Jerusalem
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Jerusalem staff and other travellers.
13 questions
Ask a question
Tel Aviv, Israel
2 months ago
Beit Shemesh, Israel
5 months ago
7 months ago
Jerusalem, Israel

See all questions (13)

Questions? Get answers from Crowne Plaza Hotel Jerusalem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to see your room. There is a huge difference between those that have not been "renovated:, but even those are not stellar.”
 of 5 bubbles ALERG, 17 Jan 2017 | Read review
“Go for the upper floors, with nice views of the city.”
 of 5 bubbles irit_lillian, 15 Jan 2017 | Read review
“Loved our room 728”
 of 5 bubbles T4727DIsuek, 14 Jan 2017 | Read review
“Higher floor, city view”
 of 5 bubbles 204amandad, 13 Jan 2017 | Read review
“Can see sunset from certain rooms.”
 of 5 bubbles MerryManUSA, 10 Jan 2017 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay