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Crowne Plaza Hotel Jerusalem

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Traveller (688)
Room & Suite (537)
Dining (142)
Overview
Hotel website
Givat Ram Haalia Street. Hanasi ha sheshe, Jerusalem 91130 Israel See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
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Offers from Crowne Plaza Hotel Jerusalem
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Rooms
7 Oct8 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,887)
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1,281 results
Traveller rating
487
277
232
147
138
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LanguageEnglish
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487
277
232
147
138
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All reviewssupreme courtold citythe central bus stationgreat roomfront desk staffsmall balconyan upgradebreakfast and dinnerspecial thankslight railbennynourriadknessetland
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1 - 5 of 1,281 reviews
Reviewed 1 week ago

I have never dealt with a more incompetent and rude check-in staff. They went from one location to another, ignoring who was in line next and dealing with whomever arrived. Rooms were less than marginal and the balcony was crumbling apart. Lifts were dirty. Never...More

Thank Greg561
Response from Avital K, Duty Manager at Crowne Plaza Hotel JerusalemResponded 3 days ago

Dear Greg, W apologize for this experience. Your comments regarding service and cleaning will be forward to relevant departments. Best regards, Guest relations

Hotel's Favourite
Reviewed 3 August 2018 via mobile

We stayed for two nights we were given a brand new room on the 9th floor, we are IHG members and it was really nice, the first night there was a small problem after bringing it to their attention we were given an up grade...More

Thank dannytamimaya
Response from Avital K, Duty Manager at Crowne Plaza Hotel JerusalemResponded 4 August 2018

Dear Danny, Thank you for sharing with us your review! We will be glad to welcome you again in Crowne Plaza Jerusalem Hotel! Best regards, Guest relations

Reviewed 1 week ago

This hotel does not deserve to be called a "hotel". the rooms are dirty, the service by the staff is poor, and the building is old and neglected,( although some floors are Refurbished). We stayed at the hotel for jewish new year eve., a group...More

Thank natalie241
Response from Avital K, Duty manager at Crowne Plaza Hotel JerusalemResponded 1 week ago

Dear Natalie, We sincerely apologize for this all experience and your inconvenient. Your comments will be forward to relevant departments. Best regards, Guest relations

Reviewed 2 weeks ago

I was sold fake silver candlesticks by the judaic shop in the Crowne Plaza Jerusalem. The owner of the store swore they were real silver, not plated. It turned out that they were simply pieces of plastic with some coating of paint. Thank you to...More

1  Thank jdealman
Reviewed 3 weeks ago

Really dissapointed with this hotel to say the least.Staff tired and cranky most of the time.Rooms are outdated and not serviced properly, bar fridge had a horrible smell when we first arrived only to find a half eaten tin of mouldy olives in there. Bar...More

Thank Chris W
Response from Avital K, Duty Manager at Crowne Plaza Hotel JerusalemResponded 3 weeks ago

Dear Chris, We apologize for this experience. Your comments will be forward to relevant departments. Best regards, Guest relations

View more reviews
About
Description
Hotel with 3 restaurants, walk to International Convention Centre Popular property highlights Free WiFi Restaurant Swimming pool Business center Laundry facilities Location Located in the heart of Jerusalem, ...More this spa hotel is within a 05-minute walk of Supreme Court of Israel and International Convention Centre. Mahane Yehuda Market and Knesset are also within 1 mi (2 km). Hotel Features 3 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite. Room Amenities All 397 rooms provide conveniences like sofa beds and coffee makers, plus free WiFi and balconies. Guests will also find 24-hour room service, satellite TV, and minibars. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Pool
Room Service
Restaurant
Bar/Lounge
Air Conditioning
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Hotel Style
Family
,
Spa
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Contact Information
Hotel Style
Family
,
Spa
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
397
Price range
US$ 105 - US$ 258 (Based on Average Rates for a Standard Room)
Also Known As
Crowne Plaza Jerusalem
,
Jerusalem Crowne Plaza
Location
Israel > Jerusalem District > Jerusalem
Hotel class
Contact Information
Hotel Style
Family
,
Spa
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
397
Price range
US$ 105 - US$ 258 (Based on Average Rates for a Standard Room)
Also Known As
Crowne Plaza Jerusalem
,
Jerusalem Crowne Plaza
Location
Israel > Jerusalem District > Jerusalem
Photos
Traveller (688)
Room & Suite (537)
Dining (142)
Pool & Beach (44)
Business Centre & Event Rooms (38)
Family and Play Areas (7)
Nearby
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Questions & Answers
Ask a question
Gigotman
14 June 2018|
Answer
Response from smsolomon22 |
Usually a Minyan into the hotel plus many within easy walking distance.
1
Vote
Zahavah S
27 October 2017|
AnswerShow all 7 answers
Response from nikkistrickland | Reviewed this property |
I got told it wasn't possible to check in early but I could have a room when it became available. I arrived 9 am. Had check in scheduled for 3 pm. Got a free coffee and was given a room by 10.30 am
0
Votes
eyalandhila
26 October 2016|
AnswerShow all 9 answers
Response from Yaelh101 | Reviewed this property |
Yes
0
Votes
Room Tips
"make sure you get the renewed rooms"
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"East side rooms at floor 17 and up"
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"Check your sheets before sleep"
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"ask desk to point out view on map as there are many good vistas."
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