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Jacir Palace Hotel Bethlehem

Hotels.comUS$ 120*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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292 Reviews from our TripAdvisor Community

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Showing 223: English reviews
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Herzogenrath, Germany
Reviewed yesterday NEW

Stayed here with a larger group, and the tour description said we will stay in a 5 star Hotel. The hotel seems to have been something better in the past, but our experience was disappointing: The corridors seem not to have been cleaned for a longer time (crumbles on the carpet) the rooms vere spacious but not clean (stains and...

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Helpful?
Thank Gheorghe B
NadiaMitwasi, Marketing Manager at Jacir Palace Hotel Bethlehem, responded to this review

Dear Gheorghe, It is very important for us our guest reviews... Thank you for your feedback; we truly apologize for any inconvenience caused during your stay with us. We do our best to provide our Guests with excellent service, and to assist with any specific concerns or needs, as rapidly as possible. We strive to provide world class service... but...

Rome, Italy
HOTEL’S FAVOURITE REVIEW
Reviewed 4 January 2017

The Hotel people were very pleasant and very helpful too. We were a group from Chennai(Vincent's group) and we had quite a few people who were 70+. Yes, it was a bit difficult to move to the lobby as one needed to understand the sprawling campus. But that only added to the mystery going by the fact that we were...

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Helpful?
Thank James R
About Hotel's Favourite Review
Ghada H, Manager at Jacir Palace Hotel Bethlehem, responded to this review

Dear Mr. James R, Let me take this opportunity to thank you for choosing to stay at Jacir Palace Hotel and for taking the time to share your comments with us. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations. We are thrilled to see that your experience is reflecting our actions and we...

Manchester, United Kingdom
Reviewed 1 week ago via mobile

After a 5 hour flight with our toddler then an hour drive from the airport to this hotel we were looking forward to a bit of relaxing. Firstly we got there and they have on their website that they will exchange money but the man at the counter refused to give us shekles for pounds. At a later point he...

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Helpful?
1Thank Savannah A
NadiaMitwasi, Marketing Manager at Jacir Palace Hotel Bethlehem, responded to this review

Dear Savannah, We are terribly sorry for the inconveniences you experienced during your stay. Your comments were shared with the hotel management. I kindly invite you to be directly in touch with me, so that we may further compensate you for any unusual or unsatisfactory service. I can assure you that you will not regret coming back!! I truly hope...

Chicago, Illinois
Reviewed 3 weeks ago

We stayed in this hotel for 2 nights in April 21/22 - the place was grand and massive but unfortunately was old. Our room needs to be repainted and the outlets doesn't work properly. For a traveler, having a working outlet to plug in our iphones/ipad is important. Buffet dinner and breakfast is generic- seems like food is prepared for...

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Helpful?
Thank jettsett98
NadiaMitwasi, marketing Manager at Jacir Palace Hotel Bethlehem, responded to this review

Dear Sir, Thank you for your feedback; we truly apologize for any inconvenience caused during your stay with us. We do our best to provide our Guests with excellent service, and we try always to meet guests expectations. As you know the hotel is an old hotel with 250 rooms but we already started the renovation phase during the last...

Reviewed 3 weeks ago

Bullet point Summary 1. We emailed before our trip to see if hotel supplied power adapters, they said they do, they lied, and our phones were dead that night after long day flying. 2. Would not take Pound Sterling despite saying they do. 3. Told us they can exchange sterling to shekel but when I got to counter they said...

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Helpful?
1Thank Leon A
NadiaMitwasi, Marketing Manager at Jacir Palace Hotel Bethlehem, responded to this review

Dear Leon, We are terribly sorry for the inconveniences you experienced during your stay. Your comments were shared with the hotel management. I kindly invite you to be directly in touch with me, so that we may further compensate you for any unusual or unsatisfactory service. I can assure you that you will not regret coming back!! I truly hope...

McKinney, Texas
Reviewed 3 weeks ago via mobile

Our rooms so dusty, marks on the walls, crack wall, torn beddings, ac wasnt working day 1, 1 lamp was working in the room. Looks like having a food war at breakfast with the guests. Some foods that was served at dinner appears on the breakfast. No fresh fruits for breakfast. $27 for dinner is not worth it. Appears to...

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Helpful?
Thank maaltx
NadiaMitwasi, Marketing Manager at Jacir Palace Hotel Bethlehem, responded to this review

Dear Sir, Thank you for your feedback; we truly apologize for any inconvenience caused during your stay with us. We do our best to provide our Guests with excellent service, and we try always to meet guests expectations. We hope that you informed the management on time so that we can give you a better room or fix the available...

Reviewed 2 April 2017 via mobile

It was our first experience having tour to Bethlehem. We stayed there for 3 nights, with my husband and 3 kids. And it's totally satisfied. With the service, breakfast and dinner menu. Especially after whole day having tour around. The building is beautiful with patio at the center of lobby, and beautiful view from the ballroom to the lobby. The...

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Helpful?
Thank YuliaVeronica
NadiaMitwasi, Marketing Manager at Jacir Palace Hotel Bethlehem, responded to this review

Dear Yulia Veronica, I would like to thank you for choosing to stay at Jacir Palace Hotel and for taking the time to share your comments with us. I am very happy to read your comment ; it is rewarding to know that you enjoyed your stay at the hotel in specific and Bethlehem in General and that you recommend...

Abu Dhabi, United Arab Emirates
Reviewed 2 April 2017 via mobile

Lived here for 3 nights n it felt more better than home....Well maintained n furnished rooms. Comfy sofas .. Antique writing tables..A private changing room n dresser in all rooms..Very airy be spacious rooms...Very elegant taspestry...Clean bed linen..Loads of expensive dead sea product toiletries provided..Clean classy carpets all around the hotel n rooms. Telephone has very clear well defined.separate buttons...

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Helpful?
Thank Sankhasubha R
NadiaMitwasi, Marketing Manager at Jacir Palace Hotel Bethlehem, responded to this review

Dear Sankhasubha, Let me take this opportunity to thank you for choosing to stay at Jacir Palace Hotel and for taking the time to share your comments with us. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations. We are thrilled to see that your experience is reflecting our actions and we are heading...

Reviewed 21 January 2017

Rooms are comfortable and bathrooms are spacious. The staff was very friendly and helpful. We chose the buffet dinners and breakfasts and there is a variety and plenty of food available. I would recommend this hotel to my family and friends.

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Helpful?
Thank Shirley Z
Ghada H, Director Of Operation at Jacir Palace Hotel Bethlehem, responded to this review

Greetings from Jacir Palace hotel, Wonderful review, we are happy to know that you liked our hotel. Keep in mind that Jacir Palace hotel will always be your second home. Warm regards, Ghada Hazboun, Director of Operation

Reviewed 4 January 2017 via mobile

Instead of dining in the more casual atrium, our group of five was ushered into a private room where we were welcomed with a complementary glass of red wine before a selection of tantalising salads, dips and starters was placed before us. High point was a main course of chicken breast and mashed potato smothered with a rich creamy mushroom...

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Helpful?
Thank Yvonne D
Ghada H, Manager at Jacir Palace Hotel Bethlehem, responded to this review

Dear Mr. Yvonne D, I would like to thank you for choosing to stay at Jacir Palace Hotel and for taking the time to share your comments with us. I am very happy to read your comment ; it is rewarding to know that we exceed your expectations. We look forward to welcome you back once again. Respectfully, Ghada Hazboun...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Jacir Palace Hotel in Bethlehem is a monumental landmark entwining the noble Arab culture with grand architecture. Its a 101 years old palace. The hotel is walking distance from the Church of Nativity and a short drive to the old city of Jerusalem.The hotel features 250 deluxe guestrooms. All rooms are elegantly decorated, well equipped with modern facilities ... more   less 

Additional Information about Jacir Palace Hotel Bethlehem

Address: Hebron Road | PO Box 1167, Bethlehem 1167, Palestinian Territories
Region: Palestinian Territories > West Bank > Bethlehem
Price Range: ₹ 7,561 - ₹ 11,051 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jacir Palace Hotel Bethlehem 5*
Number of rooms: 250
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Jacir Palace Hotel Bethlehem staff and other travellers.
5 questions
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Questions? Get answers from Jacir Palace Hotel Bethlehem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The ones overlooking the swimming pool!”
jamesrR3734SP, 4 Jan 2017 | Read review
“room 351has patio that was part of a larger patio. across the hall had a larger patio that had a nice city light view.”
3andreeb, 24 Jun 2016 | Read review
“Ask for a room with a balcony. Those are lovely.”
clpw1964, 17 May 2016 | Read review
“it was a pretty quiet hotel, any room should be fine”
TessaDaum, 5 Apr 2016 | Read review
“View of courtyard would be nice.”
Pamela486, 9 Dec 2015 | Read review
5 of 5
Hotels.com
US$ 120* /night
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PricelineUS$ 172
Booking.comUS$ 172
Orbitz.comUS$ 120
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Prices are for 1 room, 2 adults
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