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Novotel Istanbul City West Hotel

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Novotel Istanbul City West Hotel
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592 Reviews from our TripAdvisor Community

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Showing 278: English reviews
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chiba
Reviewed 3 weeks ago

Facility is a bit old but clean, single room is small but it is ok for short stay. There are few different types of food at breakfast buffet, and taste is so so. Ok for short stay or just for transit, but not so enjoyable.

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Helpful?
Thank kanakumai
Ahmet Y, General Manager at Novotel Istanbul City West Hotel, responded to this review

Dear kanakumai; We appreciate for your latest visit and your effort to share your experiences with other travelers on TripAdvisor. We are sorry to see that your stay did not meet your expectations and we were not able to know before your departure. There is going to be renovation work for couple months to meet our guests expectations and provide...

Portishead, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 30 October 2016 via mobile

Modern hotel, that I have stayed in before, but this time was upgraded to a suite at the front of the hotel. One of the biggest suites I have stayed in. Massive double bed, large ensuite bathroom with big shower and monsoon shower head, seperate bath. In living area sofa with large-ish round table (seats 4) and large screen TV....

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Helpful?
Thank richardY4847BQ
About Hotel's Favourite Review
Ahmet Y, General Manager at Novotel Istanbul City West Hotel, responded to this review

Dear richardY4847BQ; We appreciate for your latest visit to Novotel Istanbul City West and your effort to share your experience. It was certainly a pleasure to read your beautiful comments and your satisfaction with room and services. Only thing we felt sorry is, hearing you have missed our delicious breakfast. We hope to welcome you during your next visit to...

Esfahan, Iran
Reviewed 4 weeks ago

I am an academic staff from Iran. I stayed in this hotel at 28/01/2017. At 10:02, I left my room(No. 718) while leaving my mobile adapter (Charger) on the table in the room. When I went back to the room at 5 PM , the room was cleaned and my adapter disappeared. I explained the problem to the reception staff...

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Helpful?
Thank moradi848
Ahmet Y, General Manager at Novotel Istanbul City West Hotel, responded to this review

Dear moradi848; We appreciate for your latest stay and your feedback about your stay at Novotel Istanbul. We felt deeply sorry to see that our team members were not able to represent our attitude with their actions. I kindly offer you my sincere apologies for this unfortunate issue. Please rest assured we will take your comment into consideration and keep...

Tokyo, Japan
Reviewed 15 January 2017

Due to the snow in Istanbul, my incoming flight was delayed 3 days and I had to take a different connection, and Turkish Airlines provided this hotel. The location isn't particularly central, as others have said: about half way to the city from the airport. So there are hotels close to the airport and closer to the city. The view...

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Helpful?
2Thank Travellinglight2011
Ahmet Y, General Manager at Novotel Istanbul City West Hotel, responded to this review

Dear Travellinglight2011; We appreciate your latest stay and your time to share your experience with other travelers on TripAdvisor. I am happy to see that you are satisfied with the attitude of our staff despite the unfortunate issues. I would like offer you my sincere apologies for the inconveniences you had during your stay. We are going to take notes...

Lincolnshire, United Kingdom
Reviewed 19 December 2016

Review collected in partnership with Accorhotels.com
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Helpful?
Thank andrewmN1198FC
Ahmet Y, General Manager at Novotel Istanbul City West Hotel, responded to this review

Dubai, United Arab Emirates
Reviewed 6 November 2016

The rooms are small. Even non-smoking rooms still smell like cigarettes. Really old structure. No gift shop or groceries. Not many choices for dining in. We had a large group and most people were disappointed.

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Helpful?
Thank Alex h
Ahmet Y, General Manager at Novotel Istanbul City West Hotel, responded to this review

Dear Alex h; We appreciate for your time to share your feelings about your past experience about Novotel Istanbul City West. We felt sorry that we were not able to meet your expectations during your visit. I would like to kindly inform you that all of our guest rooms have roughly same dimension 26 sq meters, and we have a...

Canada
Reviewed 4 November 2016

I stayed at the Novotel Istanbul City West for one night during my transit through Ataturk airport. The hotel is about a ten to fifteen minute taxi ride and costs 30 to 40 lira. The check in was very good. The staff is very friendly and gracious. If you are interested in tourism, the location is not too convenient as...

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Helpful?
Thank Rocks_to_travel
Ahmet Y, General Manager at Novotel Istanbul City West Hotel, responded to this review

Dear Rocks_to_travel; We appreciate your effort to share your experiences with other travelers on TripAdvisor. It is always a pleasure to see the needs of our guests are appropriately taken care by our team. Once again thank you for your kind words, it is going to be a unique pleasure for us serve you in the nearest future. Sincerely. Ahmet...

Tbilisi
Reviewed 24 October 2016

Staff all friendly and helpful. Quickly resolved a question over my booking. Clean and comfortable rooms with all essentials. Good soundproofing which helped to ignore nearby building work. Search views.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank K6711JGjessicah
Ahmet Y, General Manager at Novotel Istanbul City West Hotel, responded to this review

Dear K6711JGjessicah; Thank you for latest stay and your nice comments for the services you have experienced. It always pleases us to see how our services touches our guests. Once again we appreciate your kind comments and hope welcome you at your next visit to Istanbul. Sincerely. Ahmet Yavuz General Manager

Mumbai, India
Reviewed 31 August 2016

Novotel is globally renowned brand and this is one is no different. Its located just by the sea and view from the floors beyond 6th are amazing. You will be able to spot Hagia Sophia too! The rooms were good and breakfast was amazing too, especially the outdoor seating.

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Helpful?
Thank aakashsgoyal
Ahmet Y, General Manager at Novotel Istanbul City West Hotel, responded to this review

Dear aakashsgoyal; We would like to thank you for your kind feedback for your experience at Novotel Istanbul. We are delighted to see that you enjoyed your time with us. We are excited to welcome you at your next visit to Istanbul. Sincerely. Ahmet Yavuz General Manager

Shere, United Kingdom
Reviewed 30 August 2016

Just 6 miles from the airport (allow at least two hours to get back to the airport sue to traffic and additional security) overlooking the sea, the main coastal route, the Ibis hotel and next door to a building site. The hotel is a typical modern Novotel with clean, functional rooms and quiet. However, despite being relatively quiet the hotel...

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Helpful?
Thank Middleman499519
Ahmet Y, General Manager at Novotel Istanbul City West Hotel, responded to this review

Dear Middleman499519; We appreciate your feedback about your latest visit to Novotel Istanbul. We felt sorry to see that we were not able to meet your expectations at guest services and location. We are going to shortly address this issue to provide a sincere service. We are excited to welcome and serve you with sincere Novotel style during your next...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Novotel Istanbul, 4 star hotel located between the city center and the Ataturk Airport, is ideal for a business trip or holiday. Offering sea view rooms, free wi-fi internet, free scheduled shuttle to/from Taksim Square and Sultanahmet, a business center, a restaurant, bar, gym, outdoor swimming pool (in operation between 1st June - 15th September and might be closed during events), Hotel is within easy access to the business district, historical old city and shopping areas. ... more   less 

Additional Information about Novotel Istanbul City West Hotel

Address: Kazlicesme Mah. Kennedy Cad. No:56 Zeytinburnu Merkez, Zeytinburnu, Istanbul 34025, Turkey
Region: Turkey > Istanbul
Price Range: ₹ 3,670 - ₹ 5,646 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Istanbul City West Hotel 4*
Number of rooms: 208
Reservation Options:
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Also Known As:
Novotel Istanbul Hotel Istanbul
Istanbul Novotel
Hotel Style:
#147 Business Hotel in Istanbul
#193 Luxury Hotel in Istanbul
#210 Romantic Hotel in Istanbul
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Questions & Answers

Questions? Get answers from Novotel Istanbul City West Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“With view to the sea”
 of 5 bubbles moradi848, 29 Jan 2017 | Read review
“I like the high floors it has a better view, and to avoid Ibis blocking your view”
 of 5 bubbles Ahmed_ABK, 25 Jul 2016 | Read review
“Rooms at the back overlook a building site (but not in operation, so are quiet)”
 of 5 bubbles richardY4847BQ, 20 Jul 2016 | Read review
“Ask to overlook the pool or upgrade to stay in one of the comer room at the front of the hotel”
 of 5 bubbles Ricky1967, 5 Nov 2015 | Read review
“Top floor rooms have awesome sea views”
 of 5 bubbles Jazzumbo, 28 Oct 2015 | Read review
5 of 5