We visited this hotel for a 2 night stay booked via a medical clinic. On arrival I spoke with the receptionist and provided our passport details. He confirmed my booking but stated he could not see my wife being added and asked us to pay a further €40 plus deposit. I explained that this must be a mistake as the clinic had confirmed her name on the invoice. I asked if I could log onto the WiFi in order to contact the rep at the clinic. He immediately refused stating he could only do that once we were checked in!! I explained that whatever happens my name is on the booking, so I could obviously use the WiFi in order to sort out this discrepancy. He kept on refusing and was not interested in helping in any way. I explained his attitude and demeanour were not suitable for his role and he was only complicating a straightforward error. He then made a phonecall and said he was aware of the additional person and was it now no issue! His attitude obviously dampened our mood and spoilt what could have been a pleasant stay at this hotel. The hotel itself was not bad and the food was average at most.…
Such an amazing place to spend your daytime inside. We came for business but other than meetings, you can feel comfortable in this hotel. Rooms are cozy. Bright and clean. Restaurant has good variety of food. But his most important, staff. They are all smiling, helpful, cheerful. Busra has the most credit with her amazing accent of english and her willing to assist you in any case. I cant remember the other names but each staff has their unique behavior. We loved here. We loved turkey. Definety come back very soon.
The first time I’m here I had a good experience. Good service. Eating breakfast and dinner is amazing. And the staff is really polite and nice. I can’t complain. Location is very good. Room service is always good. I’m glad that I came. It’s amazing!
Very good service and very good people everybody so nice the room is so classic and beautiful the food and the room service is very very good. I'm very satisfied from the titanic hotel and maybe I will return again.
From the beginning of our trip, the hotel showed its quality Before we arrive, there was a welcoming message which is sent for understanding of our requests for the room. When we arrived, a bellboy helped and guide us with a smiley face. Then the receptionist girls assisted us again with a smiley faces and a warm dialogue. The room was exactly like what we wanted and exactly like we seen on the photos. Clean sheets, compact decorated room. It was getting the whole sunlight during the day, it made us felt fresh. The cleaner ladies changed the sheets daily and there were some complimentary coffee/tea table. Breakfast is open buffet. Pancakes, jams, sausage, omelette ( you need to ask for it) hot tea, filter coffee, juices and fruits. We did not feel hungry after the breakfast during the day. Unfortanetly the location is a little far from the central area of Istanbul. But it makes this location less noisy and less crowded. We felt secure, comfortable and fresh. Thank you very much everyone in the team of Titanic. Recommended to all with no hesitate!!…
We started at this amazing hotel. The staff were very friendly and helpful, especially Onur Ergin who assisted in planning our stay in Istanbul , travel and places to see. We would stay in hotel again
Dear Titnic, The hotel had a amazing presentation, when you walked in it was with smiles and greetings, the rooms were exactly like the photos, really nice and clean, the breakfast was amazing with a lot of variety.the staff are very welcoming and very helpful from start to finish. A special thanks to Mr Caner who helped us with everything we need, told us some good amazing places to go to and thanks to all the staff aswell. Definitely recommend and would be back here again!!
Lovely helpful staff, great hotel. Bushra was lovely and helpful in recommending places to go. There was a language barrier, however some of the staff were able to speak in English with us. Staff were attentive, patient and caring. Good breakfast selection. Just one downfall - the hotel is far away from most tourist attractions, but otherwise a really great place to stay.
Greatest stay I have ever made in turkey especially in Anatolian side of Istanbul.. this place is usually not attracted by tourists but it is good for short stay. Not crowded and easy to Walk around. Staff is so fine thank you TİTANİC kartal
The hotel is very nice and in a great location, even though it is on the Asian side of town. The staff makes it very easy for us to get around. By taking a taxi from the hotel to the Metro, you can get about quickly. Breakfast is excellent, and dinner is equally excellent. Staff and rooms are clean and pleasant, and they at least spoke English. Outside the hotel, there are two adorable dogs, and guess what, they are well cared for.