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Cinnamon Grand Colombo

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Cinnamon Grand Colombo
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3,042 Reviews from our TripAdvisor Community

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Showing 2,785: English reviews
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed yesterday NEW via mobile

Good Hotel ,Courteous Staff ,Good food SriLankan ,Indian and Continental.Rooms are spacious,separate beds with clean linen .Fully air conditioned.There is No Balcony You gave to smoke instead the room , which is irritating to non smoking partner Tariff slightly expensive but it's okay for the comfort

Helpful?
Thank Suksal
Management response:

Thank you for choosing Cinnamon Grand Colombo. We are delighted to know that enjoyed our cuisine and the comfort of our rooms. We hope you liked the services provided by our associates and your stay with us was a memorable one. We look forward to welcoming you again during your next visit to Colombo. Thank you. Best Regards, More 

ahmedabad,Gujarat
Level Contributor
88 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 2 days ago NEW

My first visit to cinnamon and its been a great experience. Excellent stay, simple clean and good rooms , good service and Good food. The staff was v v cooperative and has gone out of their way to help me &make the the stay comfortable & memorable . walking distance to the beach, and not v far form the main... More 

Helpful?
Thank mysticmuni01
Management response:

Thank you for choosing Cinnamon Grand Colombo. We are pleased to know that you enjoyed your stay with us and the surroundings of our hotel. We hope you enjoyed our dining options and the in house facilities we offer together with the services provided by our associates. We look forward to welcoming you again. Thank you. best Regards, More 

Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 days ago NEW via mobile

I love this hotel.... It has untold amazing restaurants... the service is perfect if you like a busy lobby ...with a piano bar... great snacks 24 hours a day this is the place to go....central to Colombo and has everything going for it a lovely pool and outside bar . . the list goes on and on

Helpful?
Thank Andrew D
Management response:

Thank you for your review of Cinnamon grand Colombo. It is a pleasure to know that you love our hotel and its dining options. We hope you were able to dine at any one of our restaurants and take a dip in the pool. We look forward to welcoming you again. Thank you. Best Regards, More 

Dubai, United Arab Emirates
1 review
Reviewed 3 days ago NEW via mobile

My first visit in Cinnamon grand with my husband.We started our vacation in cinnamon grand. Warmly professional welcomed by Hostess (Ishanka) and would like to appreciate her professional service with friendly manner. My husband was enjoyed the irish coffee, he is from Ireland and he said first time he saw that making liquor coffee at the guest table. Thanks goes... More 

Helpful?
Thank Shashikalamadhushani
Management response:

Thank you for choosing Cinnamon Grand Colombo. It is a pleasure to know that you had a wonderful dining experience at the Tea Lounge and enjoyed the services provided by our associate - Ishanka. We will indeed share your kind words with her. We hope your stay with us was a comfortable and memorable one. Thank you once again for... More 

New Delhi, India
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 days ago NEW

I stayed at this place for about 5 nights spread over 2 visits (official) during October 2016. Overall I found the place to be good. 1. The spread of food in the coffee shop is great 2. The pool looks amazing, though it was not very well maintained 3. The pool bar is again great. Served some great cocktails 4.... More 

Helpful?
Thank gautammotwani
Management response:

Thank you for choosing Cinnamon Grand Colombo. It is a pleasure to know that you liked our cuisine at the coffee stop, the pool, the cocktails we serve and our room arrangements. Thank you for your feedback. We have made note of your concerns and will ensure that necessary measures will be taken to improve. We hope you had a... More 

Scotland, United Kingdom
Level Contributor
185 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 4 days ago NEW

My third time here. Its a good hotel and access to the executive lounge is worth it if you have the cash. The rooms are large, clean and well appointed. Staff very attentive. For the second time I had problems with the final bill - the backroom functions of the hotel seem to struggle with managing overseas booking and prepayments.... More 

Helpful?
Thank Donald F
Management response:

Thank you for your loyal patronage. We are delighted to now that you enjoy residing with us during your visits to Colombo. We hope you had a comfortable stay with us and enjoyed the services provided by our associates and our dining options. Please accept our sincere apologies for any inconvenience you may have experienced. We will indeed take necessary... More 

Melbourne, Australia
1 review
Reviewed 4 days ago NEW

Special mention should be made for Manageress Preethi and her colleagues for the genuine hospitality and attention shown at court yard made our breakfast more pleasant with a good beginning of the day.

Helpful?
Thank kumu351
Management response:

Thank you for your review of Cinnamon Grand Colombo. We are pleased to know that you had a wonderful dining experience at the Courtyard Restaurant. Thank you for your wonderful commendation of our associates. We will indeed share your kind words with them. We hope you enjoyed our cuisine and had a comfortable and memorable stay with us. We look... More 

delhi
Level Contributor
45 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 5 days ago NEW

My stay at this Hotel was very enjoyable. It has several restaurants; a mall attached and the beach across the road. Comfortable rooms and very good amenities. The service is professional and warm. The hotel has all things going for it.

Helpful?
Thank skrinthemoment
Management response:

Thank you for your review of Cinnamon Grand Colombo. We are pleased to know that your enjoyed your stay with us and our many restaurants. We hope you were able to dine in them. We look forward to welcoming you again. Thank you Best Regards, More 

1 review
Reviewed 6 days ago NEW

What a week. Nothing can complain about this hotel, best I ever stay in. Truely amazing service staff and the room was very beautiful. the food and service at the tea lounge was just amazing. Friendly staff ms Ishanka helped me with Sri Lankan food recommendation and I really appreciate her help. I am satisfied with her great service while... More 

Helpful?
Thank Seonyoung J
Management response:

Thank you for choosing Cinnamon Grand Colombo. It is a pleasure to know that you enjoyed residing with us and the services provided by our associates. Thank you for your commendation of our Hostess - Ishanka. We will indeed share your kind words with her. We are delighted to know that you enjoyed our cuisine. We look forward to welcoming... More 

Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 days ago NEW via mobile

I have been Cinnamon Grand hotel for 6days. I have been satisfied with all the services including breakfast, swimming pool, vehicle. I think we can enjoy here both business reason and vacation purpose.

Helpful?
Thank ambitious_lover
Management response:

Thank you for your review of Cinnamon Grand Colombo. We are pleased to know that you had a pleasant stay with us and enjoyed our breakfast cuisine and the swimming pool. We hope you were able to dine at one of our many restaurants catering to any appetite and taste bud. We look forward to welcoming you again during your... More 

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Amenities

Highlights
  • Pool
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Just 35 kilometers from the Bandaranaike International Airport (BIA), luxurious Cinnamon Grand Colombo is located in the heart of Colombo City’s business, shopping and entertainment center. Elegantly designed, spacious rooms at the Cinnamon Grand offer a wide range of in-room amenities, king size beds, and a pillow menu to ensure your comfort and pleasure. All rooms feature carefully attended-to bathrooms and toiletries, large flat screen TVs, a mini bar, and WiFi access. The hotel’s 14 restaurants provide an electric mix of international cuisines, including award-winning Sri Lankan seafood at the Lagoon Restaurant & Garden, and the best of European fine dining at the London Grill. To wind down, guests can patronize Cinnamon Grand’s poolside ‘Breeze Bar’ or typical British pub style ‘Cheers Pub,’ and enjoy a wide range of cocktails, beer and fresh juices. There are two gymnasiums, a spa retreat, a tennis court and two pools. Cinnamon Grand is also located right next to Colombo’s high end shopping mall, Crescat Boulevard. Cinnamon Grand Colombo is fully accessible and is an environmentally friendly property. ... more   less 

Additional Information about Cinnamon Grand Colombo

Address: 77 Galle Road, Colombo, Sri Lanka
Region: Sri Lanka > Western Province > Colombo
Price Range: ₹ 11,422 - ₹ 16,620 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Cinnamon Grand Colombo 4.5*
Number of rooms: 501
Reservation Options:
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Also Known As:
Cinnamon Grand Colombo Hotel Colombo
Cinnamon Grand Hotel Colombo
Cinnamon Hotel Colombo
Colombo Cinnamon Grand Hotel
Hotel Style:
#3 Business Hotel in Colombo
#3 Family Hotel in Colombo
#4 Spa Hotel in Colombo
#4 Romantic Hotel in Colombo
#5 Luxury Hotel in Colombo
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Questions & Answers

Here's what travellers have asked, with answers from Cinnamon Grand Colombo staff and other travellers.
20 questions
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Salt Lake City, Utah
3 months ago
Kolkata, India
2 months ago

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Questions? Get answers from Cinnamon Grand Colombo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose city view & higher floors to have a good”
 of 5 bubbles mysticmuni01, 1 Dec 2016 | Read review
“Main Road view”
 of 5 bubbles kumu351, 29 Nov 2016 | Read review
“Choose a package with Buffet breakfast”
 of 5 bubbles wadner1, 26 Nov 2016 | Read review
“Great service”
 of 5 bubbles kaveemalhaa, 26 Nov 2016 | Read review
“Try to get a room in the new wing.”
 of 5 bubbles Girish_Nair_45, 6 Nov 2016 | Read review
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