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Cinnamon Grand Colombo

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Cinnamon Grand Colombo
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3,156 Reviews from our TripAdvisor Community

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Showing 2,889: English reviews
Anaheim, California
Reviewed yesterday NEW

We were visiting from the USA to coordinate a Memorial Service for my mother to be held in Colombo. We had to work in the business center to write the tributes and order of events. Prashanthan at the business center was so patient in helping us to produce the documents we needed, calling for tech help to transfer the data....

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Helpful?
Thank NimmiUSA
London
Reviewed yesterday NEW

A very large hotel but a little lacking of the personal touch. However, rooms are clean and quiet and it is in the centre of everything so a great place to stay and for weddings. Lovely cocktails at the bar.

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Thank jaquisings
Hong Kong, China
Reviewed 2 days ago NEWvia mobile

Our company uses this hotel for accommodation and I have stayed here many times over the years. I am impressed by the continuously friendly and professional service we receive. The rooms are clean and tidy. Buffet breakfasts and lunches are superb, catering for every taste. It gets pretty busy there at meal times and the staff could be a little...

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Thank gruttner
Los Angeles, California
Reviewed 2 days ago NEWvia mobile

Rooms were nice, but as seems to be either our luck or the custom? In the cinnamon chains- our room wasn't ready even though we arrived at about 7pm- it took them an hour and and a half to get us upstairs- the staff was courteous and helpful and once settled in we had no other complaints

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Thank Sara K
Sydney, Australia
Reviewed 2 days ago NEWvia mobile

Our paper thin walls allowed us to hear the guest in the next room cough and splutter and talk endlessly through the night. Coupled with the traffic noise from outside it was anything but restful. The hotel rooms could do with a makeover as well!

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Thank FDM2016
Kandy, Sri Lanka
Reviewed 2 days ago NEWvia mobile

Lovely hotel in a great location with extremely pleasant.We dined in the restaurant at the hotel and it was delicious and the service was excellent. The food was fresh, properly prepared by and a great value for the price.

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Thank Dinukshi
London, United Kingdom
Reviewed 3 days ago NEWvia mobile

We were on a block stay for a few nights in December. I had requested a corner suite, which was greatly accommodated by Madhumali and with ease we turned up only to be told that we were upgraded. It was a fantastic surprise. We were made to feel at home by even the porters and reception staff. I must mention...

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Thank Tour1ngplaces
Management response:

Thank you for your wonderful review of Cinnamon Grand Colombo. The pleasure is all ours in having you reside with us during your visit to Colombo and we are delighted to know that you enjoyed yourself and were able to indulge in true cinnamon hospitality. Your wonderful commendation of our associate is much appreciated and will be shared with her....

Melbourne, Australia
Reviewed 4 days ago NEW

Loved my stay in Sri Lanka thanks to this awesome Hotel and the staff. It has everything you need. Great location,service,view, food etc.. Special thanks to Mr. Chandimal Fernando who helped us a lot and looked after us during our stay. Highly recommended !

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1Thank peter3243
Management response:

Thank you for your review of Cinnamon Grand Colombo. We are delighted to know that you had a wonderful stay with us. Your commendation of our associate is much appreciated and will be shared with him. We look forward to welcoming you again during your next visit to Colombo. Thank you. Bets Regards,

London, United Kingdom
Reviewed 5 days ago NEW

The grounds are stunning and the hotel appears to also be a wedding venue. The lobby is very grand and the hotel itself is huge. Our room was great, with a large, comfortable bed and the curtains did not let in any light. The room service breakfast was great, they did so many options (including idli and sambar which was...

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Helpful?
Thank Food_Lover_186254
Management response:

Thank you for choosing Cinnamon Grand Colombo. The pleasure is all ours in having you reside with us and we are delighted to know that you had a wonderful experience with us indulging in the best of cinnamon hospitality. Thank you for taking time to write such a descriptive review of our hotel. We look forward to welcoming you again...

Dhaka City, Bangladesh
Reviewed 6 days ago NEW

The hotel is excellent, lots of restaurants inside the hotel. We tried coupe of restaurants in including a Sri Lankan restaurant which is set up like a village. Very Good service,good breakfast. Me and my wife celebrated new years party at the grand ball room, it was awesome with fantastic crowd. Hotel is located near Galle Face road, everything is...

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Thank Azim2016
Management response:

Thank you for choosing Cinnamon Grand Colombo. The pleasure is all ours in having you reside with us and we are delighted to know that you and your wife had a wonderful dining experience at the Nuga Gama and were also apart of our New Year Eve celebrations. We hope your stay with us was a wonderful and memorable one....

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Amenities

Highlights
  • Pool
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Just 35 kilometers from the Bandaranaike International Airport (BIA), luxurious Cinnamon Grand Colombo is located in the heart of Colombo City’s business, shopping and entertainment center. Elegantly designed, spacious rooms at the Cinnamon Grand offer a wide range of in-room amenities, king size beds, and a pillow menu to ensure your comfort and pleasure. All rooms feature carefully attended-to bathrooms and toiletries, large flat screen TVs, a mini bar, and WiFi access. The hotel’s 14 restaurants provide an electric mix of international cuisines, including award-winning Sri Lankan seafood at the Lagoon Restaurant & Garden, and the best of European fine dining at the London Grill. To wind down, guests can patronize Cinnamon Grand’s poolside ‘Breeze Bar’ or typical British pub style ‘Cheers Pub,’ and enjoy a wide range of cocktails, beer and fresh juices. There are two gymnasiums, a spa retreat, a tennis court and two pools. Cinnamon Grand is also located right next to Colombo’s high end shopping mall, Crescat Boulevard. Cinnamon Grand Colombo is fully accessible and is an environmentally friendly property. ... more   less 

Additional Information about Cinnamon Grand Colombo

Address: 77 Galle Road, Colombo, Sri Lanka
Region: Sri Lanka > Western Province > Colombo
Price Range: ₹ 10,582 - ₹ 12,357 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cinnamon Grand Colombo 5*
Number of rooms: 501
Reservation Options:
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Also Known As:
Cinnamon Grand Colombo Hotel Colombo
Cinnamon Grand Hotel Colombo
Cinnamon Hotel Colombo
Colombo Cinnamon Grand Hotel
Hotel Style:
#3 Family Hotel in Colombo
#3 Business Hotel in Colombo
#4 Spa Hotel in Colombo
#4 Romantic Hotel in Colombo
#5 Luxury Hotel in Colombo
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Questions & Answers

Here's what travellers have asked, with answers from Cinnamon Grand Colombo staff and other travellers.
20 questions
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Salt Lake City, Utah
5 months ago
Kolkata, India
3 months ago

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Questions? Get answers from Cinnamon Grand Colombo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“New wing, pool view”
 of 5 bubbles NimmiUSA, 20 Jan 2017 | Read review
“One with a sea view”
 of 5 bubbles 364patc, 15 Jan 2017 | Read review
“Book in the older block as it has sound proofing”
  • A decent sized room
 of 5 bubbles kevinjames, 15 Jan 2017 | Read review
“Deluxe room was lovely”
 of 5 bubbles 928valerian, 12 Jan 2017 | Read review
“all rooms are quiet. calm and nice.”
 of 5 bubbles 385rameshs, 10 Jan 2017 | Read review
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