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4/2/2018 5/2/2018
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    Sapphire Hotel

    371 Galle Road, Colombo 00600, Sri Lanka
    Lowest prices for your stay
    4/2/2018 5/2/2018
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    US$ 88
    US$ 75
    SAVE US$ 13
    US$ 80
    US$ 88
    Traveller (134)
    Room & Suite (74)
    Dining (51)
    • Excellent13%
    • Very good38%
    • Average32%
    • Poor14%
    • Terrible3%
    Travellers talk about
    “galle road” (26 reviews)
    “indian taste” (2 reviews)
    “sri lanka” (23 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Room Service
    Fitness centre
    Meeting Rooms
    Dry Cleaning
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
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    4 Feb5 Feb
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    JPMiles / Payback Arrow
    JPMiles / Payback Arrow
    Reviews (202)
    Traveller rating
    Traveller type
    Time of year

    1 - 5 of 189 reviews

    Reviewed 2 weeks ago via mobile

    Located on a very busy very noisy road in an unattractive area of the city, this hotel is rather tatty, old and disappointing. The staff are friendly and polite but the rooms are smelly and dire. In desperate need of full renovation with yellow cigarette...More

    Thank Steve M
    Response from EAP Hotels H, Rooms Division Manager at Sapphire HotelResponded 1 week ago

    Dear Reviewer, Many thanks for your comments. But, we are afraid that we cannot agree to all points you have stated therein. 1.Traffic Congestion and the noise are beyond our controls. 2.Room cleanliness, ants and other issues - We shall certainly look in to them....More

    Reviewed 30 November 2017 via mobile

    Stayed here for one night, and the rooms were stinking. Rooms are ill equipped. They don't provide blankets untill asked for . The rooms did not have charging points in the room. Just a single plug point that too for TV, apart from that no...More

    1  Thank Shruti9021
    Response from EAP Hotels H, Rooms Division Manager at Sapphire HotelResponded 2 December 2017

    Dear Reviewer, Many thanks for your positive and negative comments. We accept your negative comments up-to a certain point; such as we provide blankets upon request and additional plug points to be asked from the Reception or the Housekeeping where we have given the easy...More

    Reviewed 28 November 2017 via mobile

    Good service by the team overall but the food is not worth the money they charge. I don't understand why they can't provide quality food if they are going to charge alot. Do yourself a fav and don't eat here.

    1  Thank Kingpin S
    Reviewed 6 November 2017 via mobile

    Good decent Bar to go with friends and business meetings, price is resonobele, some times it's crowded,, can order till 11 pm, and hang on till 12am. Waiters and very friendly, good bites, but small positions,

    Thank BolconR
    Response from EAP Hotels H, Rooms Division Manager at Sapphire HotelResponded 9 November 2017

    Dear Reviewer, Thank you very much for your positive feedback about our Topaz Bar and we will look into the negative areas. Sincerely yours, Rooms Division Manager

    Reviewed 31 October 2017

    Ill start with the only positive the staff are friendly and it is a shame they have to work here. We visited the hotel on a trip for the UK and would not even spend £5 a night to sleep here, it is beyond basic,...More

    2  Thank Claire8176
    Response from EAP Hotels H, Rooms Division Manager at Sapphire HotelResponded 2 November 2017

    Dear Reviewer, We thank you for the review which contains your mixed feelings. Unfortunately, we do not agree with the false comments you have mentioned in your review, namely bugs in the bed. We certainly understand that there can be ants in the room due...More

    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Free Parking
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Shuttle Bus Service
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    • Fitness Centre with Gym / Workout Room
    • Price range
    • US$ 55 - US$ 98 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 45
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Agoda, Booking.com, Hotels.com, Travelocity, Cheap Tickets, Priceline, Orbitz, Cancelon, HotelQuickly, Evoline ltd and TripOnline SA so you can book your Sapphire Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Sri Lanka >
    • Western Province >
    • Colombo
    • Also Known As
    • Sapphire Hotel Colombo
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    Traveller (134)
    Room & Suite (74)
    Dining (51)
    Pool & Beach (16)
    Hotel & Grounds (75)
    Bathroom (11)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    21 July 2015|
    Response from Joseph E | Reviewed this property |
    You can rent a car. There is no shuttle service from the airport to the hotel. Take a taxi from the airport , it is still cheap
    Abdullah M
    31 May 2015|
    Response from EAP Hotels H | Property representative |
    Dear Sir, Many thanks for your esteemed inquiry. We are pleased to furnish below rates as per your requirement. Family Room (04 adults & 01 kid below 12 Yrs) Room only - USD 110.00 nett per night Bed & Breakfast - USD... More
    Room Tips
    "It is best to take a room adjacent to the swimming pool so that the blue waters can be seen."
    Read review
    "Try the pool side of the hotel - away from church as bells ring in the morning."
    Read review
    "Not the church side and take ear plugs with you"
    Read review
    "Try to find a room which is away from Galle road"
    Read review
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