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The Kingsbury

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#15 of 51 Hotels in Colombo
Certificate of Excellence
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The Kingsbury
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1,480 Reviews from our TripAdvisor Community

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Showing 1,288: English reviews
Colombo, Sri Lanka
Reviewed 18 November 2016

I stayed in Kingsbury for 1 week. The rooms were very good, The food and buffet was good very good selection. The restaurants were great. Great location and extremely good and friendly service. Free wifi in the rooms and public areas No hassle, they pick me up from airport and also drop by back.

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Helpful?
Thank Channa S
Scott M, General Manager at The Kingsbury, responded to this review

Dear Channa S , Greetings from The Kingsbury! Thank you for taking the time to share your experience at The Kingsbury on Tripadvisor. We are delighted to learn that you enjoyed the food and beverage at Harbour Court restaurant and that all aspects of your stay were to your satisfaction. Thank you for your kind review and valued patronage. We...

Jakarta, Indonesia
Reviewed 18 November 2016 via mobile

Overall a good experience over a 4 night stay. The Hotel building adds value to Colombo city sea face and is well equipped to cater to guest needs. Two areas which should be improved for this property to excel are: 1) Service staff response during morning breakfast. 2) Housekeeping of the breakfast area and housekeeping staff response to room requests....

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Helpful?
Thank Vikas M
Scott M, General Manager at The Kingsbury, responded to this review

Dear Vikas M, Greetings from The Kingsbury! Thank you for taking the time to share your experience at The Kingsbury on Tripadvisor. Your suggestions are duly noted with thanks and we value and appreciate you feedback and comments which are an integral part of our continuous improvement process.. Thank you for your valued patronage and feedback. We look forward to...

London, United Kingdom
Reviewed 18 November 2016

The Kingsbury luxury hotel located in the middle of the Colombo city is an exquisite hotel with brilliant customer service and deliciously prepared food. I had a wonderful time with my friends and enjoyed the view of the beautiful ocean while relishing the dinner. I have recommended this hotel to all my friends in the UK who will travel to...

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Helpful?
Thank leshi4225
Scott M, General Manager at The Kingsbury, responded to this review

Dear leshi4225, Greetings from The Kingsbury! Thank you for taking the time to share your experience at The Kingsbury on Tripadvisor. We appreciate your kind words and are delighted that your stay at The Kingsbury was comfortable, enjoyable and memorable. Thank you for your high recommendation of The Kingsbury and recognition of our staff. Thank you for your valued patronage....

Reviewed 17 November 2016

we had a great time; me and my friends. the ocean seafood restaurant is fabulous, we had a mixture of sea food and it was very tasty. great stuff, and customer service approaching you with a smile always!. willing to come back again!

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Helpful?
Thank Ghandi A
Scott M, General Manager at The Kingsbury, responded to this review

Dear Ghandi A , Greetings from The Kingsbury! Thank you for this lovely review of The Ocean restaurant at The Kingsbury on Tripadvisor. We are delighted that you enjoyed your dining experience and the hospitality of our staff. Thank you for your valued patronage. We look forward to welcoming you back very soon. Warmest Regards, Scott Mawhinney General Manager The...

Sydney, Australia
Reviewed 16 November 2016

It is with a heavy heart that I review the Kingsbury as it is a hotel of extreme contrasts and wherever I go I try to be objective and fair-minded when it comes to reviewing places, people and experiences anywhere in the world. A colleague and I stayed for 7 days while we were presenting at and attending an international...

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Helpful?
Thank Robert H
Scott M, General Manager at The Kingsbury, responded to this review

Dear Robert H, Greetings from The Kingsbury! Thank you for taking the time to share your experience with us. We deeply regret to learn of your negative experience for which we hope you will accept our sincere apologies. Let me assure you that this is not the level of service we at The Kingsbury strive to maintain. We are greatly...

Colombo, Sri Lanka
Reviewed 16 November 2016 via mobile

One of the best places to have a beer facing both pool and wonderful ocean. Went to many restaurants at the Kingsbury but for me this is the best. Kingsbury is one of the amazing hotels in Colombo to stay. And happy hours at the sky lounge is absolutely worthy!

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Helpful?
Thank anuradha666
Scott M, General Manager at The Kingsbury, responded to this review

Dear anuradha666, Greetings from The Kingsbury! Thank you for taking the time to write this lovely review of Sky Lounge at The Kingsbury on Tripadvisor. We are delighted that your experience was to your satisfaction and that your time staying with us has also been comfortable and memorable. Thank you for your kind review and valued patronage. We look forward...

Ahmedabad, India
Reviewed 15 November 2016 via mobile

My friends and me had horrible in room dinning experience along with food at the pool bar where pieces of plastic came from our pasta plate..the room is small and bathroom is cramped..a bit overpriced for what they offer in the name of luxury.. It's just good looks thats all it offers..adding no value otherwise.

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Helpful?
Thank bhagyalaxmi02
Scott M, General Manager at The Kingsbury, responded to this review

Dear bhagyalaxmi02, Greetings from The Kingsbury! Thank you for taking the time to share your experience at The Kingsbury on Tripadvisor. We deeply regret to learn of your negative experience and extend our sincere apologies for the inconvenience caused. As your feedback is of utmost importance to us, we welcome the opportunity to discuss your experience further in order to...

Hong Kong, China
Reviewed 15 November 2016

I only stayed in this hotel for less than 12 hours, so I didn't experience most parts of it. However, it's safe to say that this is the best hotel in Colombo. With the view of the sea, an executive lounge, a nice outdoor pool (but really crowded, didn't try), I think it's hard for this hotel to find a...

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Helpful?
Thank kliao4243
Scott M, General Manager at The Kingsbury, responded to this review

Dear kliao4243, Greetings from The Kingsbury! Thank you for taking the time to share your experience at The Kingsbury on Tripadvisor. We are delighted that you enjoyed dining at The Ocean Restaurant and that your experience at The Kingsbury was to your satisfaction. Thank you for your wonderful review and valued patronage. We look forward to welcoming you back on...

Bengaluru, India
Reviewed 13 November 2016

Home away from home is what I describe Kingsbury hotel..totally floored by the service and pampering. Excellent view of the beach and delicious food.must try string hoppers which similar to savige that we eat in south india..

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Helpful?
Thank PadminiVeeranki
Scott M, General Manager at The Kingsbury, responded to this review

Dear PadminiVeeranki, Greetings from The Kingsbury! Thank you for this lovely review of The Kingsbury on Tripadvisor. We are delighted that you enjoyed your stay with us and felt pampered. Thank you once again for your review and valued patronage. We look forward to welcoming you back on your next stay in Colombo. Warmest Regards, Scott Mawhinney General Manager The...

Sydney, Australia
Reviewed 12 November 2016

The staff at the hotel spoke impeccable English and nicely offered to get us into our room in 15 to 20 minutes. The Kingsbury is a beautiful hotel. I don’t know how a hotel staff could have done any more. They were available to make reservations and recommendations. The room itself was large and well equipped with all the modern...

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Helpful?
1Thank Jayantha J
Scott M, General Manager at The Kingsbury, responded to this review

Dear Jayantha J, Greetings from The Kingsbury! Thank you for taking the time to write this lovely review of The Kingsbury on Tripadvisor. We are delighted that your stay with us was both comfortable and memorable and all aspects were to your satisfaction. Thank you for your recommendation and valued patronage. We look forward to welcoming you back on your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Beachfront
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Beachfront
Food & drink at the hotel
Sky Lounge
Sky Lounge
Cuisines: Bar
The Ocean, The Kingsbury
The Ocean, The Kingsbury
Cuisines: Seafood, Asian, Sri Lankan
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
The Kingsbury Colombo, located in the heart of Colombo city by the banks of the great Indian Ocean, is s really an ode to the golden age of grace and elegance. There are 229 rooms and suites in this regal edifice and all of them face the sea. The Kingsbury Colombo is also business and leisure central with shopping, entertainment, dining, Colombo Stock Exchange, foreign & local banks, World Trade Centre, historical sites as well as recreational parks being just a across the road. The Kingsbury is also just five minutes from the Colombo Central Bus Stand and the Colombo Fort Railway Station. The Kingsbury experience will be a personalized, respectful one where patrons will be treated like royalty in keeping with the promise of bringing back 'good-old fashioned' hospitality. The Kingsbury's Restaurants include The Ocean - seafood restaurant, Harbour Court - international cuisine restaurant, Yue Chuan - Chinese restaurant, The Kings - lobby bar, The Pool Café, The Gourmet Station - patisserie and the epicenter of Colombo night life - Sky Lounge. A fully-equipped gym, spa and 24-hour Business Centre and the Executive Lounge with personalized butlers and concierge services add to the pleasures and comforts of The Kingsbury, Colombo. ... more   less 

Additional Information about The Kingsbury

Address: 48 Janadhipathi Mawatha | Colombo 1, Colombo 00100, Sri Lanka
Region: Sri Lanka > Western Province > Colombo
Price Range: ₹ 10,640 - ₹ 12,482 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Kingsbury 5*
Number of rooms: 229
Reservation Options:
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Hotel Style:
#4 On the Beach Hotel in Colombo
#6 Business Hotel in Colombo
#8 Spa Hotel in Colombo
#10 Romantic Hotel in Colombo
#10 Family Hotel in Colombo
#12 Luxury Hotel in Colombo
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Questions & Answers

Here's what travellers have asked, with answers from The Kingsbury staff and other travellers.
12 questions
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Colombo, Sri Lanka
Reading, United Kingdom
15 days ago
24 days ago
Singapore, Singapore
Mouille Point, Cape Town

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Questions? Get answers from The Kingsbury staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms near the end of corridor or no connecting room”
 of 5 bubbles krayfi, 8 Jan 2017 | Read review
“don't pay extra to stay on Exe Floor they offer you nothing special.”
 of 5 bubbles 517rogert, 4 Jan 2017 | Read review
“Ask for rooms on the higher floor.”
 of 5 bubbles JatinMittal, 2 Jan 2017 | Read review
“Choose a room facing the entrance or BOC head office.”
 of 5 bubbles denisp991, 22 Dec 2016 | Read review
“Second floor balcony rooms”
 of 5 bubbles raosunil_in, 22 Dec 2016 | Read review
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