Everyone needs a place to lay their weary head. For travellers visiting Islamabad, Hotel Crown Plaza is an excellent choice for rest and rejuvenation. Well-known for its family-friendly environment and proximity to great restaurants and attractions, Hotel Crown Plaza makes it easy to enjoy the best of Islamabad.
Hotel Crown Plaza offers guests an array of room amenities including air conditioning, and getting online is possible, as free wifi is available.
The hotel offers 24 hour front desk, room service, and a concierge, to make your visit even more pleasant. The property also features a fitness center and an on-site restaurant.
Given the close proximity of popular landmarks, such as Supreme Court of Pakistan (1.4 mi) and Faisal Mosque (1.6 mi), guests of Hotel Crown Plaza can easily experience some of Islamabad's most well known attractions.
While you’re here, be sure to check out Sakura Japanese Restaurant, one of the sushi restaurants that can be found in Islamabad, which is a short distance from Hotel Crown Plaza.
If you’re looking for something to do, Saudi Pak Tower Building (0.5 mi) is a nice way to spend some time, and it is within walking distance of Hotel Crown Plaza.
Whether you’re travelling for business, pleasure or both, Hotel Crown Plaza is sure to make your visit to Islamabad one worth remembering.
Unacceptable quality of hotel and level of customer service. Disgustingly arrogant attitude of hotel staff, from Check-In to Check-Out. No concept of customer service in this hotel. At Check-In was told with a haughty and arrogant pride that they are not an international standard hotel, but a Pakistani standard - which I found hilarious. The accommodation overall is shabby, worn and old, requiring a massive programme of maintenance and upgrading. there is absolutly no pride in the cleanliness, neatness and just basic quality of fittings, fixtures or amenities. This hotel's staff think its enough to bow at you and salute you to achieve customer service! How laughable. First room given to us was DISGUSTING. Not cleaned correctly, hair all over the bathroom, and a blocked shower drain. Asked that they change our room and re-clean it in front of our eyes - the second room was arguably worse - cracked glass in the bathroom door with sharp edges, electric lamps that were not wired correctly and you could see the sparks when switching it on or off. Room heating worked then didn't work - the engineer was called multiple times but could not fix the problem. There were 2 complimentary water bottles but neither a single tea bag nor a kettle in sight. Bathroom was just OK with rotten and broken mirror frame, sharp edges and a very very worn condition. A generally dirty and grimy floor, meant we kept our shoes on all the time. Thankfuly the bed mattress seemed to allow a decent nights sleep! Breakfast was very basic and typical poor Pakistani fare, entirely unappetising - and included the obligatory Pakistani habit of cleaning staff mopping the floor around your feet as you are serving yourself. Check-out was an expected shambles with taxi booking, bell-calls and invoice requests unanswered, luckily I expected such hopeless service levels and made alternative arrangements for transfer to the airport. What an entirely forgettable and poor experience, will never make the mistake of returning here.…
Breakfast in Dana restaurant Thanks for Nassim he is very helpful and has kind nice dealing with all visitors I like the types of food Especially Syrian and libanese food. All drinks And l wand to focus on Nassim. He has kind personality and co - operatives
It's so rundown and badly maintained. They didn't even bother fixing the hotel sign or the wall hanging art. The staffs are friendly but sadly that's not enough. The room is clean but badly maintained as well. It's just a huge disappoinment overall. The location is the worst part. It's so busy and noisy. Parking was impossible and driving in was a nightmare. For what I paid, other places in town can be a lot better. I'm never going to go back again.
If I have other options, I will not return to this hotel. It may be old, but rooms are ok. Unfortunately, the air conditioner in my room blows room temperature air, making the room a bit warm, at around 25 degree celcius. The technicians came and turned off the air conditioner. They asked me to enjoy the fresh air instead. What the...
I was only in Islamabad for a couple of days and enjoyed the city. This hotel though was a major disappointment, and not in keeping with the rest of my trip to Pakistan. The staff on reception were rude and unhelpful, as were the restaurant workers and the bell boy. This was my 2nd trip to Pakistan and I have always been made to feel completely welcome, but not here. The only exceptions were a day manager and the gentleman showing people to tables at breakfast. The rooms are fine and make sure you visit the nearby Pakistan Monument. There are plenty of Uber cars around so use that for transport. I asked 3 times about hotel jacuzzi but was told it's either not working, or not available. I love visiting Pakistan for tourism but will stay elsewhere next time I'm in Islamabad. I couldn't wait to get back down to Lahore, where the exceptional staff at Luxus Grand are much more hospitable to guests.…
The location of the hotel is very good, being close to Centaurus mall, and many restaurants and markets nearby. Room was pretty clean and comfortable. Breakfast was pretty okay. My room was on the back of the hotel, but I feel rooms facing main road would get noise from the road (as rooms were not sound proof). The few problems I faced are the bathing shower in washroom was leaking. And the parking is on public road and at owner's risk, and gets very unavailable during business hours. In short, my stay was pretty comfortable and will stay here again if happen to be in that area.
The hotel has gone fairly old now and should fall in category of 3 Stars max, instead of four . However, The stay was comfortable,it was clean, internet speed was good and breakfast menu was fairly good. Parking is on public road, at owners risk and very limited in business hours.
The hotel is okay. I stayed for a week. The rooms are clean and decent size. Besides that the hotel is nothing special. The rates are ok. Not much dining options available but there are restaurants close by. The front desk could be more hospitable. The payment process was a bit annoying. The card payment terminal at the hotel was not working properly for me and my colleagues. The hotel should insure the payment process is as smooth as possible.
Honestly, don't think it should be a ' crown plaza' , is the worst Crown plaza ever seen. Very old, super dirty. Sheets were ok, but bed coverings, curtains, sofas, my gosh... is like all labor camp passed by and nobody cleaned after. Breakfast not to impress, but enough. Location is great. Next door a lot of places to eat, min away by car from main attractions.
I stayed for a night in May this year. Hotel location is good but the rest is just average. This hotel is not recommended for the stay in summer as the air conditioning was very poor. The room was clean but the overall atmosphere was not pleasant. The only meal I took was breakfast and that was too not very good.