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99-E Jinnah Avenue, Islamabad 44000 Pakistan
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (30)
Room & Suite (10)
Bathroom (8)

About

#32 of 149 hotels in Islamabad
Location
Cleanliness
Service
Value

Everyone needs a place to lay their weary head. For travellers visiting Islamabad, Hotel Crown Plaza is an excellent choice for rest and rejuvenation. Well-known for its family-friendly environment and proximity to great restaurants and attractions, Hotel Crown Plaza makes it easy to enjoy the best of Islamabad.

Hotel Crown Plaza offers guests an array of room amenities including air conditioning, and getting online is possible, as free wifi is available.

The hotel offers 24 hour front desk, room service, and a concierge, to make your visit even more pleasant. The property also features a fitness center and an on-site restaurant.

Given the close proximity of popular landmarks, such as Supreme Court of Pakistan (1.4 mi) and Faisal Mosque (1.6 mi), guests of Hotel Crown Plaza can easily experience some of Islamabad's most well known attractions.

While you’re here, be sure to check out Sakura Japanese Restaurant, one of the sushi restaurants that can be found in Islamabad, which is a short distance from Hotel Crown Plaza.

If you’re looking for something to do, Saudi Pak Tower Building (0.5 mi) is a nice way to spend some time, and it is within walking distance of Hotel Crown Plaza.

Whether you’re travelling for business, pleasure or both, Hotel Crown Plaza is sure to make your visit to Islamabad one worth remembering.

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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Coffee shop
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Meeting rooms
Massage
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Snack bar
Car hire
Steam room
Baggage storage
Concierge
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Safe
Bottled water
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Arabic, Urdu
60Reviews1Q+A11Room tips
Traveller rating
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Most Recent
Ummar69 wrote a review Dec 2021
London, United Kingdom85 contributions49 helpful votes
Unacceptable quality of hotel and level of customer service. Disgustingly arrogant attitude of hotel staff, from Check-In to Check-Out. No concept of customer service in this hotel. At Check-In was told with a haughty and arrogant pride that they are not an international standard hotel, but a Pakistani standard - which I found hilarious. The accommodation overall is shabby, worn and old, requiring a massive programme of maintenance and upgrading. there is absolutly no pride in the cleanliness, neatness and just basic quality of fittings, fixtures or amenities. This hotel's staff think its enough to bow at you and salute you to achieve customer service! How laughable. First room given to us was DISGUSTING. Not cleaned correctly, hair all over the bathroom, and a blocked shower drain. Asked that they change our room and re-clean it in front of our eyes - the second room was arguably worse - cracked glass in the bathroom door with sharp edges, electric lamps that were not wired correctly and you could see the sparks when switching it on or off. Room heating worked then didn't work - the engineer was called multiple times but could not fix the problem. There were 2 complimentary water bottles but neither a single tea bag nor a kettle in sight. Bathroom was just OK with rotten and broken mirror frame, sharp edges and a very very worn condition. A generally dirty and grimy floor, meant we kept our shoes on all the time. Thankfuly the bed mattress seemed to allow a decent nights sleep! Breakfast was very basic and typical poor Pakistani fare, entirely unappetising - and included the obligatory Pakistani habit of cleaning staff mopping the floor around your feet as you are serving yourself. Check-out was an expected shambles with taxi booking, bell-calls and invoice requests unanswered, luckily I expected such hopeless service levels and made alternative arrangements for transfer to the airport. What an entirely forgettable and poor experience, will never make the mistake of returning here.
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Date of stay: December 2021
Rooms
Cleanliness
Service
Trip type: Travelled on business
1 Helpful vote
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Nuha A wrote a review Dec 2021
2 contributions
Breakfast in Dana restaurant Thanks for Nassim he is very helpful and has kind nice dealing with all visitors I like the types of food Especially Syrian and libanese food. All drinks And l wand to focus on Nassim. He has kind personality and co - operatives
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Date of stay: December 2021Trip type: Travelled on business
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Sam W wrote a review Dec 2020
Bangkok, Thailand612 contributions95 helpful votes
It's so rundown and badly maintained. They didn't even bother fixing the hotel sign or the wall hanging art. The staffs are friendly but sadly that's not enough. The room is clean but badly maintained as well. It's just a huge disappoinment overall. The location is the worst part. It's so busy and noisy. Parking was impossible and driving in was a nightmare. For what I paid, other places in town can be a lot better. I'm never going to go back again.
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Date of stay: December 2020Trip type: Travelled solo
2 Helpful votes
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jamesbyronding wrote a review Feb 2020
140 contributions72 helpful votes
If I have other options, I will not return to this hotel. It may be old, but rooms are ok. Unfortunately, the air conditioner in my room blows room temperature air, making the room a bit warm, at around 25 degree celcius. The technicians came and turned off the air conditioner. They asked me to enjoy the fresh air instead. What the...
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Date of stay: March 2019
2 Helpful votes
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P B wrote a review Jan 2020
Stoke-on-Trent, United Kingdom33 contributions5 helpful votes
I was only in Islamabad for a couple of days and enjoyed the city. This hotel though was a major disappointment, and not in keeping with the rest of my trip to Pakistan. The staff on reception were rude and unhelpful, as were the restaurant workers and the bell boy. This was my 2nd trip to Pakistan and I have always been made to feel completely welcome, but not here. The only exceptions were a day manager and the gentleman showing people to tables at breakfast. The rooms are fine and make sure you visit the nearby Pakistan Monument. There are plenty of Uber cars around so use that for transport. I asked 3 times about hotel jacuzzi but was told it's either not working, or not available. I love visiting Pakistan for tourism but will stay elsewhere next time I'm in Islamabad. I couldn't wait to get back down to Lahore, where the exceptional staff at Luxus Grand are much more hospitable to guests.
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Date of stay: January 2020Trip type: Travelled solo
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Saqib R wrote a review Nov 2019
Lahore, Pakistan406 contributions92 helpful votes
The location of the hotel is very good, being close to Centaurus mall, and many restaurants and markets nearby. Room was pretty clean and comfortable. Breakfast was pretty okay. My room was on the back of the hotel, but I feel rooms facing main road would get noise from the road (as rooms were not sound proof). The few problems I faced are the bathing shower in washroom was leaking. And the parking is on public road and at owner's risk, and gets very unavailable during business hours. In short, my stay was pretty comfortable and will stay here again if happen to be in that area.
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Date of stay: November 2019
Value
Location
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Zaffar Saleem wrote a review Nov 2019
Lahore, Pakistan105 contributions45 helpful votes
The hotel has gone fairly old now and should fall in category of 3 Stars max, instead of four . However, The stay was comfortable,it was clean, internet speed was good and breakfast menu was fairly good. Parking is on public road, at owners risk and very limited in business hours.
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Date of stay: November 2019Trip type: Travelled with friends
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Samidh wrote a review Sep 2019
Geneva, Switzerland97 contributions10 helpful votes
The hotel is okay. I stayed for a week. The rooms are clean and decent size. Besides that the hotel is nothing special. The rates are ok. Not much dining options available but there are restaurants close by. The front desk could be more hospitable. The payment process was a bit annoying. The card payment terminal at the hotel was not working properly for me and my colleagues. The hotel should insure the payment process is as smooth as possible.
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Date of stay: February 2019
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Malika P wrote a review Aug 2019
175 contributions110 helpful votes
Honestly, don't think it should be a ' crown plaza' , is the worst Crown plaza ever seen. Very old, super dirty. Sheets were ok, but bed coverings, curtains, sofas, my gosh... is like all labor camp passed by and nobody cleaned after. Breakfast not to impress, but enough. Location is great. Next door a lot of places to eat, min away by car from main attractions.
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Date of stay: August 2019
Rooms
Cleanliness
Service
Room Tip: ask for the 'mountain' view, trust me is better than other side!
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3 Helpful votes
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Adil Khan wrote a review Jun 2019
Karachi, Pakistan51 contributions33 helpful votes
I stayed for a night in May this year. Hotel location is good but the rest is just average. This hotel is not recommended for the stay in summer as the air conditioning was very poor. The room was clean but the overall atmosphere was not pleasant. The only meal I took was breakfast and that was too not very good.
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Date of stay: May 2019
Value
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Take the room with mountain view.
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1 Helpful vote
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PRICE RANGE
$87 - $109 (Based on Average Rates for a Standard Room)
LOCATION
PakistanIslamabad Capital TerritoryIslamabad
NUMBER OF ROOMS
61
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Frequently Asked Questions about Hotel Crown Plaza
Which popular attractions are close to Hotel Crown Plaza?
Nearby attractions include The Centaurus (0.7 km), Shakarpariyan Hills (1.0 km), and Centaurus Cineplex (0.7 km).
What are some of the property amenities at Hotel Crown Plaza?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness centre.
What food & drink options are available at Hotel Crown Plaza?
Guests can enjoy an on-site restaurant and a snack bar during their stay.
What are some restaurants close to Hotel Crown Plaza?
Conveniently located restaurants include Savour Foods, Roasters Coffee House & Grill, and Loafology Bakery and Cafe.
Are there opportunities to exercise at Hotel Crown Plaza?
Yes, guests have access to a fitness centre during their stay.
Does Hotel Crown Plaza have airport transportation?
Yes, Hotel Crown Plaza offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Crown Plaza?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Crown Plaza?
The staff speaks multiple languages, including English, Arabic, and Urdu.