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Palace Hotel

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30 Reviews from our TripAdvisor Community

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Showing 18: English reviews
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Versailles, KY
Reviewed 3 September 2013

Stranded here for two nights in -35 degree weather. Brown water came out of the sink, bathroom was smaller than a cruise ship bathroom. Dark Hallways, and room service/restaurant was terrible. Bed was okay, TV was very snowy, and had the open window to regulate temperature in the room. internet in the room was down had to go to the...

1Thank MarkM1464
Sao Paulo, SP
Reviewed 6 June 2013

Our Air China flight was delayed for 11 hours, so they put us in the Palace Hotel to wait. I guess I wouldn´t have been so astonished if they didn´t call themselves a "4 star hotel"! It´s totally run down, no one speaks English (granted, this isn't that surprising in Ulaan Baatar), they only have smoking rooms that smell incredibly...

Thank Marcia V
Beijing, China
Reviewed 21 May 2013

I had to stay in this hotel because of being stranded in UB by Air China while every other airline was leaving and arriving, although Air China said we were delayed due to weather conditions. However, that is entirely another story. The hotel had no phones in the rooms, maybe Air China requested that? There is a difference in rooms...

Thank Richard B
Reviewed 31 October 2012

This hotel was booked for me by Black Box Ibex tour company. Black Box Ibex is terrible. Two days before I was to leave for Mongolia, I got an email from Black Ibex advising me that I was being moved from the Baynagol Hotel to the Palace Hotel. I had been emailing the Baynagol for some time in order to...

Thank MOCCalifornia
Glasgow, United Kingdom
Reviewed 29 October 2012

I came here with a group of exhibitors and we chose here due to the location being close to the Misheel exhibition hall. All of our rooms had at least one problem, or in my case, five. The light in the bath room was broken, the toilet was unstable, and both TV and hair dryer didn't work. The attitude of...

1Thank itingchen
Tamworth, United Kingdom
Reviewed 4 October 2012

I had to stay here for two nights at the end of a recent trip as the hotel I was staying in (The Corporate) was fully booked, as were most other reasonable hotels in UB. From the outside it doesn't look too bad, and there are a couple of decent restaurants very close (Broadway being one), but once inside everything...

2Thank Doug_1970
Reviewed 27 July 2012

I managed to experience 3 different rooms in this hotel during a group trip to Mongolia during the Nadaam festival. Its location for the events at the Nadaam Stadium cannot be bettered and also very close to the Winter Palace. Everything else in UB is a cab ride or longish walk. All the rooms were very hot and there was...

Thank Chepstow_Matt
Reviewed 24 July 2012

Poor rating based on US/GB expectations. Average for a UB hotel. It's cheap. That's the greatest selling point for this hotel. Your opinion of this hotel will depend on your expectations and the room you are assigned. Don't expect much and you'll be okay. I was booked here by a group operator and was not expecting much. There are some...

2Thank jujub34ns
Sydney, Australia
Reviewed 20 July 2012

This is a clean hotel that produces a great smorgasboard breakfast. For UB it really is the wrong side of the river, but if you are here for the Naadam festival, then the location is perfect. It has WiFi but no internet - about 1/2 the staff have good English to understand you, but with the others, don't bother. The...

2Thank Lisa_Sydney1608
Abidjan, Cote d'Ivoire
Reviewed 17 May 2012

'Pretty average at best' would be the best way of describing the Palace Hotel, as other guests have already testified in their reviews. The place is clean enough and the rooms spacious, but the hotel is lacking any 'wow' factor. This impression may be compelled by the bedraggled concrete exterior of the hotel and/or its location next to a busy...

Thank Matti-Pringle

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Additional Information about Palace Hotel

Address: Chinggis Khaan's Avenue 25 A, Ulaanbaatar 210136, Mongolia
Region: Mongolia > Ulaanbaatar
Number of rooms: 88
Also Known As:
Palace Hotel Ulaanbaatar
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Questions & Answers

Questions? Get answers from Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay at this hotel. There are better options.”
  • matches again in a 'non smoking room' that reeked of smoke
  • matches in a
  • paint peeling off the wall
  • Filthy carpet that smelled
 of 5 bubbles MOCCalifornia, 30 Oct 2012 | Read review
“Ask to look at the room before you commit.”
  • The attractive balcony room
  • Cables coiled at the bottom of the bed.
  • Hole/vent in the bathroom wall. Great if you enjoy listening to other people's bowel movements.
 of 5 bubbles Doug_1970, 4 Oct 2012 | Read review
“Try to avoid the second floor”
 of 5 bubbles Chepstow_Matt, 27 Jul 2012 | Read review
“Ask for a renovated room. Avoid second, third and eighth floors.”
  • What's missing? Toilet paper! But there is a connection for a phone.
  • Cigarette burns in everything.
  • Stained wallpaper
  • balcony
  • The balcony
  • frayed lampshades
  • Dirty, stained carpeting.
 of 5 bubbles jujub34ns, 24 Jul 2012 | Read review
“Just don't stay there”
 of 5 bubbles IanS521, 7 Feb 2012 | Read review
5 of 5