Puma Imperial Hotel
University Street, Ulaanbaatar 210646 Mongolia
Lowest prices for your stay
$83
Free cancellation until 17/02/23
Reserve now, pay at stay
$83
$81
Free cancellation until 18/02/23
Reserve now, pay at stay
$83
$81
Free cancellation until 18/02/23
Reserve now, pay at stay
Tripadvisor$81
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About
#26 of 87 hotels in Ulaanbaatar
Location
Cleanliness
Service
Value
If you’re looking for a family-friendly hotel in Ulaanbaatar, look no further than Puma Imperial.
Given the close proximity of popular landmarks, such as Migjid Janraisig Sum (0.0 mi) and Gandantegchenling Monastery (1.0 mi), guests of Puma Imperial can easily experience some of Ulaanbaatar's most well known attractions.
You’ll enjoy relaxing rooms that offer air conditioning, a refrigerator, and a minibar, and you can stay connected during your stay as Puma Imperial offers guests free wifi.
The hotel features 24 hour front desk, room service, and a concierge. Plus, Puma Imperial offers a fitness center and an on-site restaurant, providing a pleasant respite from your busy day. For guests with a vehicle, parking is available.
While you’re here, be sure to check out some of the sushi restaurants, including Miko Sushi Restaurant, Akamaru Ramen and Sushi, and Nagomi Kaitensushi Khan Bank Seoul Street, all of which are a short distance from Puma Imperial.
If you are interested in exploring Ulaanbaatar, check out one of the history museums, such as National History Museum, Bogd Khaan Palace Museum of Mongolia, and Ulaanbaatar City Museum.
The staff at Puma Imperial looks forward to serving you during your upcoming visit.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Coffee shop
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Wifi
Restaurant
Breakfast buffet
Shuttle bus service
Car hire
Spa
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Room service
Safe
Coffee / tea maker
Minibar
Bath / shower
Seating area
Bottled water
Iron
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English
Location
75Somewhat walkable
Grade: 75 out of 100
17Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
59Reviews2Q+A8Room tips
Reviews
Traveller rating
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+1
I stayed in Puma Imperial Hotel for two weeks in two instalments in October 2019 and, I don't regret my decision staying in this hotel. I already reviewed the hotel after my first stay and that remains valid. This hotel became a home away from home for me for those two weeks. Nice and helpful English speaking staff, spacious and confortable room, onsite restaurant and a KFC just outside the hotel, supermarket 5 minutes walk, central location, et. etc. After my first stay I got a free upgrade to a superior room, which was luxurious. Adequate number of wall sockets for international plugs (hotels in the developed countries do not have this consideration - in the USA and UK, sockets for only USA and UK plugs; even in Singapore and Dubai hotels, wall sockets accommodate only British plugs - Type G), adequate lighting in the room, desk space and desk lamp, all of which made my work and stay very comfortable. Besides, breakfast was excellent. Complimentary drinking water bottle, sachets of good quality teabags, instant coffee and sugar and a hot water maker, and adequate complimentary toiletries. Daily laundry service. The hotel provides meter taxi calling assistance, but I found the meter taxis to be expensive. The meter taxis charged me T12000 for a 6 km ride, and T45000 (approximately $17) for a one-way ride to the airport (20 km). But, this is the only option when one does not know the local language or even Russian to be able to negotiate with a street taxi. It would be good if they include a price list for the minibar items. There is a price list for the laundry service.…
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Date of stay: October 2019Trip type: Travelled on business
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed twice in the span of a couple of weeks during a vacation in Mongolia. A bit of confusion about whether the room was pre-paid or not, was efficiently cleared up satisfactorily. Staff very helpful and friendly. They provided a take-away breakfast for mornings I had to leave before breakfast was served in the restaurant. Room was comfortable enough, although bathroom fixtures/plumbing in need of maintenance. Location of the hotel is unbeatable!
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Date of stay: July 2019
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I spent 2 nights at the puma hotel in 2 different rooms and I have nothing to really report as it was a good stay, clean beds and bathroom with good breakfast and service. I would judge as good value for money
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Date of stay: July 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The location is superb. Our rooms were spacious and clean. The staff at reception is friendly and helpful. Some minor improvement will make it a 5 star review. 1. Shower curtains over the bath tub will be useful. 2. Put the main light switch nearer to the entrance. 3. For room with shower and no bath tub, provide a soap dish.
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Date of stay: July 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Our agent had recommended this hotel. I was a bit hesitated because of some "not so good" reviews, but these where mostly related to the former "new building". Now the hotel is "back to its roots" in the original building and the rooms are well renovated, quite good and clean. I have experienced a very friendly staff, clean and comfortable room and anything what I expect from a good hotel. The management even has asked me for advise to improve the service; perfect! Next time when I will be in UB, definitely this wil be my choice again!
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Date of stay: July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The location of this hotel is difficult to beat... just of Sukhbaatar Square! Close to the Parliament Building, national museum, restaurants and pubs. Staff are friendly and helpful. Rooms are big and comfortable, with good beds and linens. The bathroom in my room was a bit lousy, with ancient brass plumbing, no shelf space for toiletries, no toilet-paper holder, etc., but it was tolerable. The TV was problematic and cut out regularly, but the staff eventually gave me the code to re-entry to get it working again each time; once working, the channel selection was very good, including several English-language channels. Breakfast was good, but not great. The lobby lounge bar closes very early (around 9), but the staff will continue to serve you if you want to stay later.
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Date of stay: March 2019Trip type: Travelled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This hotel is located near most businesses and government buildings. Priced average, but don't expect to get much fresh food or any service after 7:30 am. The servers will be busy talking to each other or playing with their phones! Good housekeeping! And reception services!
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Date of stay: August 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Located in very central location of the city. Able to walk to most tourist sites. Clean, friendly staff. Buffet breakfast. Rooms start from 11th to 15th floor but try to get room above the 11th floor as it is directly above the gym located on the 10th floor. Loud music can be irritating. Also try to get room with even number as they overlook the nice green square behind Parliament Building.
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Date of stay: August 2018Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Well located, just off the main square. Everything was fine, except the bed was so hard. Excellent views from rooms (we were L14), and breakfast was on L17. Staff were quite good, but not overly helpful.
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Date of stay: July 2018Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I never leave reviews, but I was so disappointed by my stay at the hotel, which wasn't cheap. Staff were unexpectedly rude: they were surly as if you were disturbing them and spoke harshly when asked basic questions, refused to change money (even though they have the capability), they tried to over-charge me for my stay and to short-change me when giving me the change from my USD bill in local currency (luckily I had the Booking.com receipt and the day's exchange rate handy). They agreed to book me an early morning airport taxi and to give me a wake-up call at 4am - they never did so and I had to call down at 4.15am to remind them. No apology. They seemed to have no desire to do their job, which I found surprising as a frequent traveller. Rooms were smaller than expected and uncomfortably warm; I had to sleep with the window open as the portable AC provided was very noisy and confusing to operate. Overpriced for what it was. Positives: Breakfast was good and varied; great location and the room had a nice view from the 15th floor. One male staff member in the main hotel was always friendly.…
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Date of stay: July 2018Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$65 - $83 (Based on Average Rates for a Standard Room)
LOCATION
MongoliaUlaanbaatar
NUMBER OF ROOMS
326
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Claim Your ListingPUMA IMPERIAL HOTEL (Ulaanbaatar) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about Puma Imperial Hotel
Which popular attractions are close to Puma Imperial Hotel?
Nearby attractions include Migjid Janraisig Sum (0.00 km) and BioAmidral Store (0.4 km).
What are some of the property amenities at Puma Imperial Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness centre.
Which room amenities are available at Puma Imperial Hotel?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Puma Imperial Hotel?
Guests can enjoy an on-site restaurant during their stay.
What are some restaurants close to Puma Imperial Hotel?
Conveniently located restaurants include Namaste, Modern Nomads, and MB Beer Plus.
Are there opportunities to exercise at Puma Imperial Hotel?
Yes, guests have access to a fitness centre during their stay.
Does Puma Imperial Hotel have an airport shuttle?
Yes, Puma Imperial Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Puma Imperial Hotel have airport transportation?
Yes, Puma Imperial Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Puma Imperial Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Puma Imperial Hotel?
Many travellers enjoy visiting Gandantegchenling Monastery (1.6 km) and The Project for Rehabilitation of Railway Facilities (2.6 km).