We stayed here on 3 separate occasions during our travels in Mongolia. Each time we were impressed by the professional staff, both at check-in and at the breakfast buffet. They were courteous, professional and efficient. The only exception to this was the lack of a dedicated staff member at the omelette station at breakfast - the ingredients were there, but we never saw anyone manning it. However, the selection of other breakfast items was excellent and we didn't feel we needed the addition of an omelette. On each visit we had a different room, and each time it was clean, comfortable and with an excellent view. The beds were comfortable and large (King). Each room had a kettle, tea, bottled water and a fridge. Air con worked very well. The bathroom, with the funky window overlooking the bed, had a shower with very good water pressure and reliable hot water. The floor was even heated! The wifi worked well, with a wireless router in every room. The elevators were rather small, and one time while we were there one of the two was out of service, making for long waits. The location is excellent, half a block from Sukhbaatar Square, right next to shopping, and half a dozen restaurants within the same block (and even more within 3 or 4 blocks). You can't go wrong here! I would definitely stay here again if I'm ever in Ulaanbaatar again!…
This hotel has everything a pampered westerner could want. The rooms are spacious, the reception is attentive. There are two restaurants and a bar with a fabulous view. The breakfast buffet has everything from salads, to pastries, to an omelette station. We had them launder a few items at a very reasonable price. The hotel is situated just a minute’s walk from the great square and close to a bank and grocery store. We stayed here at the beginning and end of our journey
The Best Western in UB is the perfect beginning and ending to your adventure travel in Mongolia. The rooms are standard but comfortable. The location is excellent and within walking distance to the square, mall, and restaurants. There is a restaurant in the hotel on the 25th floor with an amazing view! At the beginning of the trip, we used the Best Western Hotel as our base to gather additional supplies, recover from jet lag, and shower before heading out on our week of horseback riding in Mongolia. After riding for a week in Mongolia without a shower, the Best Western provided a wonderful, hot and comfortable shower as well as a comfortable bed. I will stay at the Best Western upon my next return to UB!
A delegation of twelve people used this hotel for 10 days. The staff is excellent, they always helped us with different requirements in a friendly manner. In addition, the rooms were cozy and spacious to rest and work without any problem. I definitely recommend this hotel if you're visiting Ulaanbaatar for business or pleasure.
Everything about the BW Tuushin was excellent. The staff was friendly and helpful, the rooms were clean, spacious and quiet. And the location is right off the square and convenient to all the central UB attractions.
I stayed in Best Western Tuushin Hotel for 8 days and had a very comfortable stay. Staff both at reception and housekeeping are extremely professional and friendly, especially Ms Khandaa and Mr Khandsuren at the reception.
The room, food and professional management of hotel staff were all exceptional! Particularly like to complement the professionalism and fantastic customer service shown by Ariunaa. Also a great view from the room!
Hotel service is good, staff members is very friendly and always try to assist you in anyway, food is not to bad and the rooms is nice to stay in, I would go there again and was satasfide with the service.
During these difficult times, I returned to Mongolia for work and entered the Tuushin Hotel for 21 days of quarantine. I received extraordinary care and kindness from the hotel staff under very difficult circumstances. Despite their own restrictions, and families in lock down in Ulaanbaatar, they did everything possible to get my wife and I, and many others through our stay. The room, the delivered meals, medical checks, front desk, and their Manager were amazing. There will be better days, and I would urge you to consider the Tuushin on any future visit to this wonderful country. To the Manager, it is people like your staff that make the world a better place, LoL Stephen and Natasha
From start to finish staying at this hotel was enjoyable. Great and helpful staff, doorman excellent, waiting staff on the 25th floor brilliant. Food great, however; there were a couple of things not on the menu which was disappointing. The view from the 25th floor was fantastic, especially at night. The room was very clean and the room service was very good. Highly recommend for a few days stay. All covid protocols in place.