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2A Olympic Street Sukhbaatar District, Ulaanbaatar 14210 Mongolia
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Traveller (79)
Room & Suite (48)
Dining (18)

About

#16 of 87 hotels in Ulaanbaatar
Location
Cleanliness
Service
Value
The Springs Hotel is located in a very central area of Ulaanbaatar city just to the south of the premises of Ministry of Social Welfare & Labor in the Olympic Street. After just a 3-munite walk from there to the north, you will reach the Sukhbaatar Square, the heart of the city where you will see the Parliament House with its impressive bronze statues of Chinggis Khaan and his warlords, the premises of the Opera house and Mongolian Stock Exchange. New luxury Shangri La Mall complex and IMAX cinema are just one minute walk from Springs Hotel to the south.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Airport transportation
Business Centre with Internet Access
Conference facilities
Baggage storage
Currency exchange
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Car hire
Meeting rooms
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Minibar
Refrigerator
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Centrally Located
128Reviews1Q+A22Room tips
Traveller rating
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Gordonwhakatane wrote a review Oct 2019
Whakatane, New Zealand39 contributions44 helpful votes
A nice clean friendly hotel. The room was clean and functional. Everything worked and it had a lovely bath tub. Staff were friendly and helpful. Breakfast was good. The restaurant itself tends to overcook the meat, so I chose to eat elsewhere. Having smoking rooms was a definite plus.
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Date of stay: September 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Marlene_Chan wrote a review Aug 2019
Hong Kong, China7 contributions18 helpful votes
I came through Ulaanbaatar last year for a horse riding trip last year, and stayed in Springs Hotel before we went on to our trip. Before i flew home, the operator put us up at the hotel again for the last night. I couldn't find my card key when i was checking out and was fined USD10 for it. I was told that if i come back again, i could get the money back. I smirked and said well the earliest i would be coming back would be next year. They said that was ok. Fast forward to this year. When i came back, they refused to return my $10 to me. They said i had to return within a month (Anyone would tell you that's a stupid condition because how could you expect a hotel guest (who is a foreigner) to come back within a month). The girls got their manager to speak to me. My friend said that even before the lady opened her mouth, she already had a look of determination (that she was not going to pay us). The manager, Tuul had an appalling mannerism. She spoke in a very argumentative and belligerent manner and insisted that they would not return my $10 to me. I explained that i was told it would be ok for me to return a year later.. If i hadn't been told that, i would not have bothered to bring the card back. She then asked for a pink slip saying i would have been given one. I said i wasn't * i really wasn't) but they saw my card, they found my records of having stayed there.. so they knew i would have been charged $10 (they also said I don't have proof they have my USD10).. She looked like she couldn't comprehend.. started raising her voice as she tried to stick to her stand of not returning my money to me. I got so fed up, i told her that she could keep my USD10. I am now posting this experience online because I think it's appalling that they refused to return my money to me even when the facts are very obvious. It's very sad for the hotel if they are trying to make money from door cards. In the first place, the cost price of such a card is less than USD1. I knpw because i have a lot of hotelier friends. So USD10 is blatant profiteering. No wonder they wouldn't return the money to me. Even when the facts are obvious. I got so angry i asked for the card back. they gave it back cos they rather keep the money (an acknowledgement they knew they had my money but just didn't want to give it back). Shame on you, Springs Hotel.
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Date of stay: August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Joseph O wrote a review Aug 2019
Istanbul, Türkiye71 contributions633 helpful votes
I found this place, kind an over-priced and over-rated place. This place should be at least an 2 stars place but they are trying to charging like 5 stars. The building and the rooms and everything was very old. All the furnitures and furnishings in the room was very old an tired., my bed was not comfy. the wi-fi and water pressure was very weak. the walls was very very thin so you can hear everything from the next rooms which is really annoying at the night. avoid from the 3 rd floor because there was an restaurant at the 2 nd floor so the smells at the corridors. and there was an construction at the next side and try avoid from them. There will be a no next time and will never suggest to my any of the friend. You can find more decent places with their price.
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Date of stay: August 2019
Rooms
Location
Service
Room Tip: do yourself a favour and try to find another place which might be more comfortable and peaeful, I...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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AdamNish wrote a review Jul 2019
Columbus, Ohio105 contributions26 helpful votes
Stayed at this hotel during Naadam Festival. It was one of the few remaining hotels available for 3 people. Unfortunately the shower was hardly luke warm the first day, but was hot the 2nd day. The staff was very friendly and helpful. Unfortunately, they were not able to refund the room deposit to my card. Therefore, I will need to watch to see if it is released in 2 weeks.
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Date of stay: July 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Sarmin wrote a review Jul 2019
Connecticut662 contributions12367 helpful votes
The hotel is centrally located, we were there for three nights. Checkin & check out experience was good. The receptionist speaks good enough English & was helpful. The room was clean - double bed, a couch, minibar, safe lock, hangers, slippers, shampoo, conditioner, shower gel, soap, dental kit, hairbrush, complementary water bottles & tea. The bed & pillows were comfortable & clean. Breakfast buffet was good. Hot meals available - steamed rice, potatoes, beans, sausages, soup, eggs, veggies, chicken, bread, croissant, cakes, fruits, juices, yogurts, cereals etc. Improvement opportunity- the furniture placement is not convenient, the couch was placed in front of the safe-lock oddly. No electric outlet was free where the electric kettle was placed, Towel reck is just above the toilet seat. We reserved a taxi through hotel to airport for $25. Our overall experience was good & I recommend this hotel.
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Date of stay: July 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
141 Helpful votes
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Sergey Y wrote a review Jun 2019
Yerevan, Armenia31 contributions24 helpful votes
The location of the hotel is just excellent, however the rooms are rather old. Odor of Korean restaurant with something unidentified was just chasing me throughout my entire stay at the hotel. Stopped there for four days. During one or of four days there was no hot water. Would try another place next time I'm I'm UB.
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Date of stay: June 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Trip14430847527 wrote a review Nov 2018
2 contributions2 helpful votes
Adequate hotel, but for what you are paying is not too good. Stayed there for 3 nights and was underwhelmed for what I paid. More of a 3 star hotel that is charging 4.5/5 star hotel prices (for UB that is). Service is a bit off for the price, rooms are a bit dated and could do with a refresh. Better options in UB - especially at the price they are charging. Unlikely to stay there again unless prices do drop. A;so the gym can only be accessed with a key from the front desk and was not what you'd expect from a hotel of this price range.
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Date of stay: October 2018
Value
Rooms
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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thetravellingfugu wrote a review Oct 2018
170 contributions111 helpful votes
Rooms are spacious and clean with heated bathroom (very good especially when the weather starts to get cold). Service and WIFI are both good. Hotel is located close to the Shangri-La mall and Sukhbaatar Square.
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Date of stay: September 2018
Value
Service
Sleep Quality
Trip type: Travelled solo
Room Tip: Get a room with facing Sukhbaatar Square
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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frequentraveler13 wrote a review Oct 2018
USA476 contributions166 helpful votes
I have stayed at this hotel many times over the years and always founds rooms quite suitable, well cleaned and has CNN on cable. The problem has always been the dining room. Breakfast still ok, but there has been a great improvement in the lunch/ dinner menu and the food preparation. The chicken burger especially good as was pasta with mushrooms with plenty of fresh varied mushrooms. Staff always friendly and helpful.
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Date of stay: September 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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rosario308 wrote a review Oct 2018
Los Angeles, California176 contributions82 helpful votes
Location: The hotel is only a few mins walk to the Sukbataar Square. Excellent location, no need for taxis with so many places close by- shopping centers (Shangrila mall a min or so away), coffee shops, restaurants (Shangrila hotel’s restaurant is so near). There’s also a Korean restaurant in the 2nd floor. The main shopping center is a 15 min walk from the hotel with numerous coffee shops, supermarkets, souvenir shops (much cheaper than the shops at Genghis Khan Statue), restaurants & Sukhbaatar Square are along the way. Staff: Very friendly, helpful English speaking staff. Uyanga, the reservation manager was at the reception when we arrived. It was our wedding anniversary day & she upgraded us to a big room facing the main square. Terrific view esp at sunset. Love it! Room: very clean & well kept. They even changed the toothbrush kits daily. Breakfast, which was included, was delicious & consisted of hot (omelette on request) and cold (though, not a lot of variety of fruits) items. At this time, there’s construction nearby. Fortunately, we did not hear the noise.
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Date of stay: September 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$75 - $83 (Based on Average Rates for a Standard Room)
LOCATION
MongoliaUlaanbaatar
NUMBER OF ROOMS
61
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SPRINGS HOTEL (Ulaanbaatar) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Springs Hotel
Which popular attractions are close to Springs Hotel?
Nearby attractions include Choijin Lama Temple Museum (0.2 km), Mongolian State Academic Theatre of Opera and Ballet (0.4 km), and 976 Art Gallery (0.1 km).
What are some of the property amenities at Springs Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Springs Hotel?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Springs Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Springs Hotel?
Conveniently located restaurants include Millie's Cafe, Veranda, and Silk Road Bar & Grill.
Are there opportunities to exercise at Springs Hotel?
Yes, guests have access to a fitness centre during their stay.
Does Springs Hotel have airport transportation?
Yes, Springs Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Springs Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Springs Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Springs Hotel?
Many travellers enjoy visiting Gandantegchenling Monastery (2.1 km) and The Project for Rehabilitation of Railway Facilities (1.3 km).