I stayed in this hotel for 2 nights, checking in late on the first night and leaving very early in the morning off the second night. The room was very clean, spacious and comfortable with decent wifi. The staff were excellent - helpful and thoughtful. I would have no hesitation in recommending this hotel. If i am lucky enough to get back to Ulaanbaatar I will stay there again. There was one person in particular - the lady that worked the front desk on the night of Mar 7th into early morning Mar 8th (I didn't get her name unfortunately) - that stood out. She was an outstanding member of your staff and a wonderful ambassador for Ramada Hotels. Keep up the great work!
I actually had high expectations that you know this hotel is world widely known. Right after I checked in my room, bathroom was not clean and room was dusty that I could not stop sneezing. Surprisingly wifi was very low. Staff were slow to take actions.
The owner of Ramada's coffee shop on the first floor (Cafe Restime) is a Korean man and there was no barista or employee, I sat there for 40 minutes waiting to order. My friend was staying at Ramada and we agreed to meet at 6pm. Since there was no service/no one , I finally bought food n drink from next door and came back and waited for my friend in the lobby coffee shop. The Korean owner suddenly appeared and does not speak English or Mongolian and he spoke in Korean loudly. Looks from his hands, he wanted me to leave since I had bought drink from somewhere else. I agreed and told him to give us 5 minutes to pack my computer and I will leave. But he raised his hands and screamed in Korean. OMG he raised his hands, because he couldn't understand Mongolian or English and couldn't communicate. Not a great place to go ladies...Be careful! Maybe the Korean culture allows him to raise his hands on customers? Maybe because we were ladies and Korean men disrespect women? You are not in Korea, you are in Mongolia dude! Scary, violent service......not acceptable!…
I am very glad that I visited Mongolia. I liked the country and the hotel in which we stayed. Everything is thought out here, for guests. It is especially convenient that the shopping center is located directly in the hotel building. om is spacious. The bathroom is large and has everything you need. the buffet in the restaurant is delicious and varied. The restaurant is on the 17th floor, the same is very cozy. There is where to relax after work. The food in the restaurant is delicious. The wait staff is very friendly. But there are cons. Carpets in the rooms are old. Need to upgrade. Room has poor lighting. Blown bulbs do not change. My TV was not working in my room. The truth is then repaired.
Hotel is well located on Peace Avenue and close to malls and restaurants. Room size is adequate. Bed large and very comfy. Lighting ok but could be better. Bathroom clean and modern. There was no hot water until I went to reception to ask if they could please fix. Once it was connected, the shower was hot and strong. A/C is centrally controlled and far too hot. There is no sheet provided - only a doona and even with window open and a fan brought to the room it was difficult to sleep. Tea and coffee in room and enough power points for charging. Wifi throughout was good. The included breakfast was a very good hot and cold buffet selection.
I stayed again in Ramada Ulaanbaatar. The rooms are clean and fine, the service is good and atttentive, front desk really helps and gives good tips and recomendations. Beds are good and high quality, breakfast is okay (lot of Chinese influence and the European selection is there, but not too large). A good hotel for a fair price in the center of Ulaanbaatar.
I spent 4 nights at Ramada. The staff are all lovely, most speak advanced english too. There is a decent gym here and the Edge sky lounge has an awesome view of the city. Ramada sits above a mall, so it is easy to find a supermarket, pharmacy, atm, food etc. It is about a 10 min walk into the CBD with plenty of shops & malls on the way.
We are two tourists traveling around the world, we were one night a guest of Ramada Hotel in Ulaan Baatar. A suite with all the amenities you need and a beautiful Sixteenth floor view of Ulan Battar city. Have a delicious breakfast in the elegant hotel restaurant on the fifth floor. The hotel was very nice and clean, the staff were friendly and helpful. They are responsive with a smile and know English very well. I would recommend this great hotel for a relaxing and happy moments
I stayed st the Ramada hotel a few times now and the hotel is good. The staff is courteous and quite helpful. There is a terrace at the top of the hotel where one can have a nice quiet beer while admiring the view. Good hotel but some points need to be improved. There is no air conditioning in the rooms... and that is a big one because the rooms can get hot at night which tempers with one’s sleep. Also, although the rooms look nice and all, the hallways look like they need a bit of a revamp! Also, on my stay in early July, while at the gym I had a bit of an accident with a shoulder that dislocated (happens all the time). The staff was really quick in helping me out and getting a doctor to the hotel. Erika, the acting duty manager on that day, went above and beyond to look after me! She got everything sorted out for me, came to the hospital with me to help out with translating and ensure that I was receiving great treatment, she got my room freshened up too while we were in the hospital! If that was not enough, I couldn’t pay on that day because supposedly the accountant was off work, so she went back to the hospital the next day to settle the account and sent me the receipts! Exceptional help and great duty manager!!!…
Good location but only one restaurant. Room service after 10 pm is like winning a lottery requiring lots of prayers so as not to be refused. Rooms are nice and priced competitively. Breakfast is repetitive and so is the food as there's only one restaurant in the hotel. The sky lounge and bar at roof top is good but again the food menu is same as the restaurant, probably served by common kitchen. There's an open grill outside the porch but the shashlik they serve is bland and not worth talking.