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Baga Toiruu 6th Khoroo, Ulaanbaatar 14201 Mongolia
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$143
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (52)
Room & Suite (25)
Dining (18)

About

#11 of 87 hotels in Ulaanbaatar
Location
Cleanliness
Service
Value
At Novotel Ulaanbaatar, everyone is free to live as they want. As a family or solo. On vacation or for work. In all our hotels, everything has been designed to help you find your way around. And our teams, known for their attention to details, are always at hand. Our unique approach to hospitality, one that is built on simplicity and elegance, is loved the world over.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Wifi
Indoor pool
Sauna
Restaurant
Spa
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business

Location

79Somewhat walkable
Grade: 79 out of 100
17Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
48Reviews1Q+A7Room tips
Traveller rating
  • 37
  • 5
  • 4
  • 0
  • 2
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eleirbag72 wrote a review Nov 2022
Ulaanbaatar, Mongolia17 contributions
I stayed at Novotel for 21 days during Covid period I was there for quarantine Clean rooms King size bed Soft and comfortable matrass Big bathroom with huge shower place Rooms are big Nice breakfast You can order whatever you need at the restaurant or bar Quality of the food is fine Price as well is good for long staying
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Date of stay: December 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Galbadrakh Galch, Guest Services / Front Office at Novotel Ulaanbaatar
Responded 30 Nov 2022
Dear Valued Guest Eleirbag72 Thank you for your kind review. Please come again. Warmest regards. Novotel team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KimKimSt wrote a review Nov 2022
Lake Tahoe (California), California1 contribution
The best hotel in Mongolia. Stepping through the lobby, i was immediately struck by the beautiful and friendly reception area. Light, airy and very spacious...very welcoming atmosphere. The staff throughout the hotel were very professional, friendly and extremely helpful. They always greeting and smiling to us. The breakfasts were amazing. The location of the hotel is great. The room was very spacious and well equipped with all essentials and fantastic view. I have no hesitation in recommending this hotel to the tourists who want to go to Mongolia. Will be back to this place soon..!!!
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Review collected in partnership with Accorhotels.com
Date of stay: September 2022
Value
Rooms
Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Galbadrakh Galch, Guest Services / Front Office at Novotel Ulaanbaatar
Responded 19 Nov 2022
Dear Valued Guest KimKimSt Thank you for your kind review. Please come again. Warmest regards. Novotel team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alexander Mokretsov wrote a review Aug 2022
Ulaanbaatar, Mongolia1594 contributions382 helpful votes
+1
Wonderful hotel in excellent location within walking distance from the main square. Spacious fully equipped rooms, wonderful service, great bar on the first floor. On the downside I would mention the lack of bidet shower in the bathroom. The pool looks great, but rather shallow and water there a few degrees too cold.
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Galbadrakh Galch, Guest Services / Front Office at Novotel Ulaanbaatar
Responded 13 Aug 2022
Dear Valued Guest Amk2f Thank you for your kind review. Please come again. Warmest regards. Novotel team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sudhir K wrote a review Apr 2022
India220 contributions39 helpful votes
I stayed 2 weeks and found it to be a great hotel. 5-7 minute walk to sukhabaatar square, plenty of restaurants (namaste: indian, Spanish, korean. Mongolian and KFC, Pizzahut, et,.) all within 5-7 minute walk. Several museum are close by. Also daily use stores very close by. Hotel room size is good and staffs are super cooperative. Overall a great place to stay.
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Date of stay: April 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Galbadrakh Galch, Guest Services / Front Office at Novotel Ulaanbaatar
Responded 5 Jul 2022
Dear Valued Guest Sudhir K Thank you for your kind review. Please come again. Warmest regards. Novotel team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rezzman wrote a review Mar 2022
Los Angeles, California67 contributions71 helpful votes
Spent a night here and got a nice upgrade to a massive suite which was clean and very modern. I received an amazing welcome fruit platter which would have been impressive in a tropical country let alone in a cold country with mostly closed borders. The staff although very nice didn't really speak any English and the breakfast buffet was pretty disappointing
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Date of stay: March 2022
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Galbadrakh Galch, Guest Services / Front Office at Novotel Ulaanbaatar
Responded 5 Jul 2022
Dear Valued Guest Rezzman Thank you for your kind review. Our buffet has opened and our foods are significantly improved Warmest regards. Novotel team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jeanjakarta wrote a review Feb 2022
Jakarta42 contributions42 helpful votes
I am staying at Novotel since 10 days, staff are quiet nice but just a few are speaking english. Hotel rooms is confortable, landry service is good. Some points make me unconfortable here is the quality and choice of the food at restaurants. The buffet on the 2d floor is really bad . The breakfast is poor and it is compulsory to have it in the room. Restaurants and food at not at the standard of Accor group especially for Novotel.
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Date of stay: February 2022
Value
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Galbadrakh Galch, Guest Services / Front Office at Novotel Ulaanbaatar
Responded 5 Jul 2022
Dear Valued Guest Jeanjakarta Thank you for your kind review. Please come again. Warmest regards. Novotel team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Byambadelger E wrote a review Dec 2021
7 contributions
Receptionists were way too slow to take actions. When I call back again and ask the thing I asked earlier, there will be a different receptionist and I had explain again and wait more. Surprisingly, I found an used face mask under the bed. After that called to the receptionist and he only said “ok” not even a sorry. Food was okay. The carpet had some issues, slippers were in a mess.
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Date of stay: October 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Galbadrakh Galch, Guest Services / Front Office at Novotel Ulaanbaatar
Responded 5 Jul 2022
Dear Valued Guest Byambadelger Thank you for your kind review. On a behalf of Novotel Hotel Ulaanbaatar, we are very sorry that you had some bad experiences with us. However, we are happy to let you know our service is made improvements. Please come again Warmest regards. Novotel team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
aie i wrote a review Aug 2021
Male5 contributions1 helpful vote
i stayed in the hotel in August 2019, for a bi regional meeting. at first I was a bit nervous about going to Mongolia, but the whole experience was wonderful. the staff was amazing, and all of them spoke English well. they were good at providing directions and tips on where to go. i especially wish to mention the Chinese restaurant at the hotel. the food was so amazing, that I ordered it for 2 nights dinner even for room service. the entire hotel was beautiful and modern. and the location of the hotel was walking distance to all popular places such as the square and even the malls. excellent stay and would love to go back.
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Date of stay: September 2020
Rooms
Location
Service
Trip type: Travelled on business
Room Tip: even though the hotel and city is non smoking, there are nice designated areas available for...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Galbadrakh Galch, Guest Services / Front Office at Novotel Ulaanbaatar
Responded 5 Jul 2022
Dear Valued Guest Aiei2016 Thank you for your kind review. Please come again. Warmest regards. Novotel team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Karen U wrote a review Apr 2020
Bermuda3 contributions
From the moment I arrived, I knew that the hotel was certainly a fabulous choice! The team at front desk reception were so welcoming and most professional upon check in and there after. Really helpful with any questions etc. A modern hotel, with lovely large rooms, super comfortable beds, great showers and great wifi connections. Breakfast at the dining room was really nice also. For the traveler, who wishes to enjoy a touch of relaxation - this hotel is for you! This central location is fabulous too! Located so close to Sukhbaatar Square (5 min walk). In addition, due to its external colours, easy to locate, after exploring the nearby vicinities. I can honestly say - Look no further if you are searching for a hotel whilst visiting this great and welcoming city! I will be sure to stay here again, upon my next trip to this wonderful country! Mr. Schumacher and all of your team. You should be so proud. Hospitality at its finest. Thank you for making my stay memorable.
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Date of stay: February 2020
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Novotel Ulaanbaatar
Responded 3 Apr 2020
Dear karenu614 Thank you very much for taking your valuable time to write such a nice review in regards to your most recent stay here with us at Novotel Ulaanbaatar. The Team and I are glad to read your motivating and encouraging feedback and input. Rest assured that your review will be shared within the team and be used as a further motivation for all of us here on side to go the extra mile for all our guest at any time. We hope to have the chance to welcome you again sometime soon here in the Novotel Ulaanbaatar Family. Until then I remain with kind regards M. Schumacher / General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JamesLWelch wrote a review Feb 2020
London, United Kingdom94 contributions93 helpful votes
+1
Check in was quick, staff were friendly and good English was spoken. The room was large and on a high floor with a great view towards Sukhbaatar Square. The shower was great (rainfall and normal) and the TV had a huge selection of international TV channels. There was the AC system as well as a radiator and the window opened to allow outside air in. Breakfast had a large selection of Western and Asian options and eggs and different coffee drinks made to order. The hot Western breakfast choices were very good. The bread was not so good. The Biere House in the lobby seemed to be quite popular which gave it more atmosphere than most hotel bars. Prices were good (about $2 for a beer and $4-8 for food - portions were huge and the quality was good). The hotel had a supermarket in a small shopping centre nearby and several restaurants in the are. Sukhbaatar Square was about a 5 minute walk away and the State Department Store was under a 20 minute walk so the location was good (given the traffic in Ulaanbaatar it was probably just as quick to walk). Would certainly stay here again.
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Date of stay: February 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Novotel Ulaanbaatar
Responded 27 Feb 2020
Dear JamesLWelch Thank you very much for taking your precious time to write such an encouraging detailed review in regards to your most recent stay here with us at Novotel Ulaanbaatar. Rest assured that your review will be shared within the team and be a motivation for all of us to remain focused on delivering a high level of quality of product and service to all our guest at any time. We all here look forward to welcome you back soonest. Kind Regards M. Schumacher / General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$128 - $151 (Based on Average Rates for a Standard Room)
LOCATION
MongoliaUlaanbaatar
NUMBER OF ROOMS
192
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NOVOTEL ULAANBAATAR - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Novotel Ulaanbaatar
Which popular attractions are close to Novotel Ulaanbaatar?
Nearby attractions include Migjid Janraisig Sum (0.2 km).
What are some of the property amenities at Novotel Ulaanbaatar?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Novotel Ulaanbaatar?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Novotel Ulaanbaatar?
Yes, free parking is available to guests.
What are some restaurants close to Novotel Ulaanbaatar?
Conveniently located restaurants include Namaste, Modern Nomads, and MB Beer Plus.
Are there opportunities to exercise at Novotel Ulaanbaatar?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Novotel Ulaanbaatar have airport transportation?
Yes, Novotel Ulaanbaatar offers airport transportation for guests. We recommend calling ahead to confirm details.
Are there any historical sites close to Novotel Ulaanbaatar?
Many travellers enjoy visiting Gandantegchenling Monastery (1.8 km) and The Project for Rehabilitation of Railway Facilities (2.4 km).