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East Cross Road, Peace Avenue Bayanzurkh District, Ulaanbaatar 13345 Mongolia
Lowest prices for your stay
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Free cancellation until 09/12/22
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (298)
Room & Suite (155)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#1 of 87 hotels in Ulaanbaatar
Location
Cleanliness
Service
Value
Travellers' Choice
Kempinski Hotel Khan Palace, Ulaanbaatar combines European standard and attention to detail with Mongolian hospitality. This luxury hotel, with 99 rooms and suites, is located in the heart of the city's metropolis District. The hotel offers direct access to the Chinggis Khaan Square at city center and sits close to major shopping malls, embassies and commercial districts. Its inimitable blend of luxury, personal attention, sincerity and warmth gives you the opportunity to operate at your own pace and in your own space, regardless of whether you are attending to important business trip or on a well-deserved vacation; planning your dream wedding or organising a conference. Rooms & Suites includes all the modern amnesties required for the travelling guest well as unique amnesties namely; Latest Air purifier & humidifier, individually adjustable climate controller, free mobile phone, I pad rental, Large working desk with ergonomic chair. Also Kempinski Hotel Khan Palace, buffet breakfast is rated has the best in the town by the guests.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Children's television networks
Highchairs available
Airport transportation
Business Centre with Internet Access
Secured parking
Wifi
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Snack bar
Wine / champagne
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Massage
Massage chair
Neck massage
24-hour security
Baggage storage
Concierge
Newspaper
Doorperson
First aid kit
Umbrella
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Ironing service
Shoeshine
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Room features
Blackout curtains
Air purifier
Air conditioning
Additional bathroom
Desk
Minibar
Cable / satellite TV
Bidet
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Classic
Languages Spoken
English, Russian, German, Japanese and 1 more

Location

Full view
54Somewhat walkable
Grade: 54 out of 100
19Restaurantswithin 1 km
1Attractionwithin 1 km
758Reviews8Q+A92Room tips
Traveller rating
  • 516
  • 185
  • 45
  • 6
  • 6
Time of year
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Language
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Popular mentions
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Most Recent
Bilguun T wrote a review Nov 2022
1 contribution
Was pleasent stay. Really enjoyed everything during the stay. Food was delicious and room was very neat and confy. Staff's were very kind and helpful. One of my friend rented a car the driver was so good.
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Suvd Sukhbaatar, Marketing at Kempinski Hotel Khan Palace
Responded 6 days ago
Dear Valued Guest, Greetings from Kempinski Hotel Khan Palace, thank you for visiting us and for sharing your lovely experience with us. Very delighted to read that you found your overall experience to be wonderful and that you rated your treatment as the best. I am pleased to read that above all, it was the service you received that was most remarkable and very grateful for highlighting the professional service extended by our team. Thank you for your review and on behalf of the entire team, we look forward to welcoming you back again soon for another lovely experience in Ulaanbaatar. Sincerely yours, Dirk Bansemer General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Daniejnr wrote a review Jan 2022
3 contributions
Hotel's Favourite
The extremely friendly and helpful staff really made my stay here a very pleasant experience. The rooms are very comfortable, clean and well maintained. I will definitely recommend a visit. Thanks very much.
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Date of stay: January 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Suvd Sukhbaatar, Marketing at Kempinski Hotel Khan Palace
Responded 25 Jan 2022
Dear Valued Guest, Greetings from Kempinski Hotel Khan Palace and thank you for visiting us. I am pleased to read that above all, it was the service you received that was most remarkable and very grateful for highlighting the professional service extended by our team. Thank you for recommending us to TripAdvisor readers as well as to our future potential guests and on behalf of the entire team, we look forward to welcoming you back again soon for another lovely experience in Ulaanbaatar. Sincerely yours, Dirk Bansemer General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Zhanna A wrote a review Nov 2022
1 contribution
Tuya is a really good facial massage master! Her integrated approach delights - face, neck, back, arms. Nothing is left unattended! Thank you very much, Tuya, for the facial massage! I will recommend this facial massage to my friends!
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Suvd Sukhbaatar, Marketing at Kempinski Hotel Khan Palace
Responded 2 weeks ago
Dear Valued Guest, Greetings from Kempinski Hotel Khan Palace, thank you for visiting us and for sharing your lovely experience with us. Very delighted to read that you found your overall experience to be wonderful and that you rated your treatment as the best. I am pleased to read that above all, it was the service you received that was most remarkable and very grateful for highlighting the professional service extended by our team, especially our masseuse. Thank you for recommending us and on behalf of the entire team, we look forward to welcoming you back again soon for another lovely experience in Ulaanbaatar. Sincerely yours, Dirk Bansemer General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
C B wrote a review Sep 2022
Geneva, Switzerland6 contributions
We were at the Kempinski for about 12 days. The breakfast (included) and restaurants were excellent. The staff was extremely pleasant and helpful. Some clothes were misplaced in the laundry, they quickly determined what happened and corrected it. We had a tour cancel the morning we were to leave, the staff worked through Juulchin and we were on the road within an hour. The best tour we had in our 12 days. The rooms were clean, we were able to walk to the museums (a bit far, but we wanted to walk), Naram Tuul market is just down the road, and mini markets and supermarkets were close by for water, treats, etc. All in all, a great place to stay.
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Date of stay: September 2022
Rooms
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Suvd Sukhbaatar, Marketing at Kempinski Hotel Khan Palace
Responded 28 Sep 2022
Dear Valued Guest, Greetings from Kempinski Hotel Khan Palace, thank you for visiting us and for sharing your experience with us. Very delighted to read that you found your overall experience to be great and that you rated your experience as the best. Thank you for the survey and we look forward to welcoming you back again soon for another pleasant experience in Ulaanbaatar. Sincerely yours, Dirk Bansemer General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Edwood Woodwood wrote a review Sep 2022
5 contributions4 helpful votes
+1
This is a pretty miserable place although the staff try hard and the breakfast is reasonable. Somehow it seems shabby and not up to Kempinski standards. The rooms are rather dark and dingy albeit the bed was a joy after 10 days sleeping in a ger
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Date of stay: August 2022Trip type: Travelled with family
Room Tip: Do try the massage. The woman is tough and effective
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Suvd Sukhbaatar, Marketing at Kempinski Hotel Khan Palace
Responded 15 Sep 2022
Dear Valued Guest, Greetings from Kempinski Hotel Khan Palace, thank you for visiting us and for sharing your experience with us. Very delighted to read that you had a good rest in out hotel. Thank you for your review and we hope to welcome you back again soon for another comfortable experience in Ulaanbaatar. Sincerely yours, Dirk Bansemer General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jochen H wrote a review Jul 2022
Neu-Ulm, Germany9 contributions
I was in Kempinski Khan at end of a Mongolia Trip for seven days during Naadam. Excellent hotel, clean and large rooms with all you need, great breakfast, nice restaurants with fine local and international menus. But staff working there is outstanding, so nice and always trying to help in any case one need something. Even cards for a Mongolian concert had been organized during Naadam. In any case if I will be in UB again, I will stay in Kempinski !!! Халуун дотноор хүлээн авсанд баярлалаа!
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Date of stay: July 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bolor Jambaldorj, Revenue Management at Kempinski Hotel Khan Palace
Responded 16 Jul 2022
Dear Valued Guest, Warm greetings from Kempinski Hotel Khan Palace. Thank you for visiting us and for sharing your lovely experience with us. We are very delighted to read that you found your overall experience to be great and that you rated your experience as the best. Thank you for survey and we are looking forward to welcoming you back again soon for another wonderful experience in Ulaanbaatar. Sincerely yours, Dirk Bansemer General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ариунболд Б wrote a review Jun 2022
1 contribution
We stayed couple of times at Kempinski. Me and my husband really liked breakfast and service. Everybody is smiling and we felt so warm like at home. Never forget their kindness. Бусад газараас авдаггүй найрсаг сайхан үйлчилгээг танайхаас авдаг шүү ,
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Suvd Sukhbaatar, Marketing at Kempinski Hotel Khan Palace
Responded 26 Jun 2022
Dear Valued Guest, Greetings from Kempinski Hotel Khan Palace, thank you for visiting us and for sharing your lovely experience with us. Very delighted to read that you found your overall experience to be great and that you rated your experience as the best. Thank you for survey and we look forward to welcoming you back again soon for another wonderful experience in Ulaanbaatar. Sincerely yours, Dirk Bansemer General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wendy S wrote a review Jun 2022
New York City, New York8 contributions15 helpful votes
We used the Kempinski as a base when we traveled around Mongolia for two weeks, and it was perfect. The rooms were luxe and the hotel was very clean. But this hotel really stands out for the service. They went above and beyond — storing our unneeded items while we traveled, making reservations for us, printing airline tickets, whatever we needed. Top-notch hotel.
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Date of stay: June 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Suvd Sukhbaatar, Marketing at Kempinski Hotel Khan Palace
Responded 15 Jun 2022
Dear Valued Guest, Greetings from Kempinski Hotel Khan Palace, thank you for visiting us and for sharing your lovely experience with us. Very delighted to read that you found your overall experience to be wonderful and that you rated your treatment as the best. I am pleased to read that above all, it was the service you received that was most remarkable and very grateful for highlighting the professional service extended by our team. Thank you for your review and on behalf of the entire team, we look forward to welcoming you back again soon for another lovely experience in Ulaanbaatar. Sincerely yours, Dirk Bansemer General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jon M wrote a review May 2022
1 contribution1 helpful vote
Everything at this hotel is excellent, but the staff are the best of any hotel I have ever stayed in. I travel to UB about 4 times a year and this is the only hotel I stay in. It feels like a second home for me. I have stayed in many great hotels all over the world. This one is the best!!
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Date of stay: February 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Suvd Sukhbaatar, Marketing at Kempinski Hotel Khan Palace
Responded 16 May 2022
Dear Valued Guest, Greetings from Kempinski Hotel Khan Palace, thank you for visiting us always and for sharing your lovely experience with us. Very delighted to read that you found your overall experience to be wonderful. I am pleased to read that above all, it was the service you received that was most remarkable and very grateful for highlighting it as your second home. Thank you for your review and on behalf of the entire team, we look forward to welcoming you back again soon for another lovely experience in Ulaanbaatar. Sincerely yours, Dirk Bansemer General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rimvydas wrote a review Apr 2022
1 contribution
Very helpful staff,clean and tidy rooms, perfect atmosphere to rest. Good location and really cosy place in general! The food is just perfect. You can also spend time in the restaurant that serves everything you really need. Thanks
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Date of stay: April 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Suvd Sukhbaatar, Marketing at Kempinski Hotel Khan Palace
Responded 1 May 2022
Dear Valued Guest, Greetings from Kempinski Hotel Khan Palace, thank you for visiting us and for sharing your experience with us. Very delighted to read that you found your overall experience to be great and that you rated your experience as the best. Thank you for survey and we look forward to welcoming you back again soon for another pleasant experience in Ulaanbaatar. Sincerely yours, Dirk Bansemer General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$108 - $147 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kempinski hotel ulaanbaatar
LOCATION
MongoliaUlaanbaatar
NUMBER OF ROOMS
99
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KEMPINSKI HOTEL KHAN PALACE (Ulaanbaatar) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Kempinski Hotel Khan Palace
Which popular attractions are close to Kempinski Hotel Khan Palace?
Nearby attractions include Naran Tuul Market (1.2 km) and Sky Shopping Center (0.6 km).
What are some of the property amenities at Kempinski Hotel Khan Palace?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Kempinski Hotel Khan Palace?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Kempinski Hotel Khan Palace?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Kempinski Hotel Khan Palace?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Kempinski Hotel Khan Palace?
Conveniently located restaurants include Hazara, KK Restaurant & Lounge, and UBean Coffeehouse and Roasterie.
Are there opportunities to exercise at Kempinski Hotel Khan Palace?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Does Kempinski Hotel Khan Palace have airport transportation?
Yes, Kempinski Hotel Khan Palace offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Kempinski Hotel Khan Palace?
Yes, dry cleaning and laundry service are offered to guests.
Does Kempinski Hotel Khan Palace offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Kempinski Hotel Khan Palace?
The staff speaks multiple languages, including English, German, Russian, Japanese, and Korean.