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    Kempinski Hotel Khan Palace

    East Cross Road, Peace Avenue | Bayanzurkh District, Ulaanbaatar, Mongolia
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    8/10/2017 9/10/2017
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    US$ 116US$ 142
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    Traveller (133)
    Room & Suite (36)
    Dining (17)
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    Overview
    • Excellent62%
    • Very good29%
    • Average7%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    5.0 Star Hotel
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    NEXUS Ulaanbaatar
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    Rooms
    8 Oct9 Oct
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    1 room, 2 adults, 0 children
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    Reviews (498)
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    1 - 5 of 370 reviews

    Reviewed 2 days ago

    This is my second stay at Kempinski khan palace. This time I was upgraded to a suite room. The rooms are great in size with branded toiletries, toweling robes, slippers and latest features. I loved the options in their buffet breakfast. Also new lounge bar...More

    Thank Altangerel E
    Response from KempinskiUlaanbaatar, General Manager at Kempinski Hotel Khan PalaceResponded yesterday

    Dear Altangerel E, Thank you for your excellent review of Kempinski Hotel Khan Palace. Fantastic to hear that you had a lovely stay with us and that you enjoyed your room appointment and hotel services. We look forward to welcoming you back to the hotel...More

    Reviewed 1 week ago

    I stayed at the Kempinski for several nights in UB. I have been in a lot of foreign hotels and this is one of the best. First, the staff (most notably the reception area) was so helpful and friendly. They understand English and will go...More

    Thank Kathy0619
    Response from KempinskiUlaanbaatar, General Manager at Kempinski Hotel Khan PalaceResponded 1 week ago

    Dear Kathy0619, Thank you for taking your time to provide us with such lovely comments following your experience at Kempinski Hotel Khan Palace. I am delighted your experience with us was so wonderful! We endeavor to make all of our guests feel welcome and relaxed...More

    Reviewed 1 week ago via mobile

    It's been almost a year or so since last visit. To celebrate the hotel's 10 anniversary a re-modeling exercise has taken place. The KK Lounge is very stylish.. with a great guest barman from Guangzhou filling in (a Brit by the way). Fabulous cocktails created...More

    Thank cue-em
    Response from KempinskiUlaanbaatar, General Manager at Kempinski Hotel Khan PalaceResponded 1 week ago

    Dear cue-em, I very much appreciate your comments regarding your recent stay at the Kempinski Ulaanbaatar, I am delighted to hear that you were so impressed with our new facilities! It was a pleasure to read your compliments on our unobtrusive and subtly attentive service....More

    Reviewed 2 weeks ago via mobile

    First off, great service by the staff both at the front desk and breakfast area. They went out of their way to make our stay and meals enjoyable with a smile. Breakfast was great but most of the menu stayed the same. Now to the...More

    Thank coupdrake
    Response from KempinskiUlaanbaatar, General Manager at Kempinski Hotel Khan PalaceResponded 2 weeks ago

    Dear coupdrake, Thank you for choosing Kempinski Hotel Khan Palace for your recent visit to Ulaanbaatar. Fantastic to hear that you enjoyed our breakfast & friendly staff. I sincerely apologize for the challenges you faced with the in-room facilities. Our dedicated team greatly appreciates you...More

    Reviewed 3 weeks ago

    The hotel is comfortable. I would particularly like to point out that the staff are extremely welcoming and helpful. Sadly, they are forced to implement money grubbing managerial policies. *We paid a 50% of room rate cost for an early check-in of a few hours,...More

    Thank Danijela T
    Response from KempinskiUlaanbaatar, General Manager at Kempinski Hotel Khan PalaceResponded 2 weeks ago

    Dear Danijela T, Thank you for sharing your feedback. It is wonderful to read that you found the Hotel comfortable and glad that you enjoyed our 5 star service. I am sorry to hear you were disappointed in some aspects during your stay and I...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Airport Transportation
    • Breakfast included
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Bar/Lounge
    Details
    • Price range
    • US$ 94 - US$ 175 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Ulaanbaatar
    • #7 Luxury Hotel in Ulaanbaatar
    • #9 Spa Hotel in Ulaanbaatar
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Smoking rooms available ,
    • Family Rooms
    • Number of rooms
    • 99
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Orbitz, Priceline, Ctrip TA, Agoda, Travelocity, TripOnline SA, Cancelon, Hotwire and Cheap Tickets so you can book your Kempinski Hotel Khan Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mongolia >
    • Ulaanbaatar
    • Also Known As
    • Kempinski Hotel Ulaanbaatar
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    Traveller (133)
    Room & Suite (36)
    Dining (17)
    Hotel & Grounds (108)
    Bathroom (15)
    Business Centre & Event Rooms (3)
    Nearby
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    Ask a question
    Questions & Answers
    FLgirl2014
    9 June 2016|
    AnswerShow all 5 answers
    Response from Leona F | Reviewed this property |
    Sorry it took só long - I was in transit. I would ask the very obliging concierge staff At least he hotel for a suggestion - bookstore or stationary near the hotel may have what you are looking for. If time does not allow... More
    0
    Votes
    mikexerez
    1 September 2015|
    AnswerShow all 4 answers
    Response from platinumhorse | Reviewed this property |
    During my visits a selection of tours been provided. What I discover is if you want to hire a driver for a day and visit the Chenggis Khan Monument and Turtle Rock/National Park, you better take a driver from the hotel... More
    1
    Vote
    Room Tips
    "Peace Avenue and the cross street are very busy so if you can face the back or the parking lot, it might be a..."
    Read review
    "Don't go there"
    Read review
    "The elevator is a bit small and slow so you may prefer lower floors."
    Read review
    "My room was on the 9th floor, excellent views, although the lifts can be a little slow."
    Read review
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