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Mercure Vientiane

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Traveller (158)
Room & Suite (55)
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Overview
  • Excellent9%
  • Very good34%
  • Average38%
  • Poor14%
  • Terrible5%
Travellers talk about
“mekong river”(24 reviews)
“road noise”(4 reviews)
“tuk tuk”(17 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Mercure Vientiane
Special Offer: UP TO 30% - EARLY BOOKING
Offers from Mercure Vientiane
Special Offer: UP TO 30% - EARLY BOOKING
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (495)
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21 - 25 of 360 reviews
Reviewed 14 July 2017 via mobile

Room was okay, clean and tidy with a bit of road noise. We had access to the club lounge which served nice nibbles. Not in downtown but tuk tuk was only a few dollars. Breakfast was good. Had dinner in hotel restaurant, very nice but...More

Thank Jamoz23
Response from MercureVientianeLa0s, Public Relations Officer at Mercure VientianeResponded 17 July 2017

Dear Jamoz23, Thank you for your feedback. At Mercure Vientiane, we do our very best to provide good service to our customers. Thank you also for your kind feedback with regard to our staff. We will share this good news to our staff. We hope...More

Reviewed 14 June 2017 via mobile

Stayed there during a 2-days breakfast. Hotel style is quite old but everything is functional. Internet is a bit slow though. Conference services ok. Food was great. Rooms are big enough and I could not hear any noise from the street.More

Thank Ludo-Owen
Response from MercureVientianeLa0s, Guest Service Executive at Mercure VientianeResponded 16 June 2017

Dear Ludo-Owen, Sabaidee! Thank you for your feedback. We are pleased that you enjoyed our selections of food in our restaurant and comfort of our room. We apologized for the inconvenience caused by slow Internet service, for a reason of technical issue by our Internet...More

Reviewed 23 April 2017

"Sabaidee" - This is the very first greeting that I'd receive when I step through the doors of this hotel. I'd stayed in this hotel for 3 nights. This property is just 10 minutes drive to and from the airport. A walk to the city...More

Thank Adrian P
Response from MercureVientianeLa0s, Guest Service Executive at Mercure VientianeResponded 5 May 2017

Dear Adrian P, Thank you for your kind feedback. We are pleased that you had a good time in our hotel and Laos. We apologized for the air-conditional and we ensure you that it will be in good conditions. At Mercure Vientiane, we strike for...More

Reviewed 21 April 2017

This Mercure is a clean, friendly hotel about a 10 minute walk out of town. Well appointed spacious rooms, with gym and (unheated) pool. Attentive staff,food fine, dinner and a reasonable breakfast selection. The Mekong is a short 5 minute walk away.More

Thank Stephen L
Response from MercureVientianeLa0s, Guest Service Executive at Mercure VientianeResponded 5 May 2017

Dear Stephen L, Dear Adrian P, Thank you for your kind feedback of our service and Hotel. Our staff will be delighted to hear the good news from your comment. We will definitely share your comment to our staff. At Mercure Vientiane, we strike for...More

Reviewed 8 April 2017

I've stayed here for one night after came at late night from Bangkok. The driver stand by and ready to service at the arrival hall, transportation pick us up to the hotel and the driver very polite and good service. Staff who checked me in...More

Thank GMNamkatYorlaPa
Response from MercureVientianeLa0s, Guest Service Executive at Mercure VientianeResponded 10 April 2017

Dear Lanta, Thank you for your kind feedback. We are very happy that you had good experienced with our staff and service. We will share the good news to our staff. At Mercure Vientiane, we strike for excellent service to our customers. We hope to...More

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About
Amenities
Top amenities
Restaurant
Room Service
Pool
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Multilingual Staff
Airport Transportation
Dry Cleaning
Laundry Service
Banquet Room
Concierge
Conference Facilities
Shuttle Bus Service
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 60 - US$ 93 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Vientiane
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
US$ 60 - US$ 93 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Vientiane
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
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Traveller (158)
Room & Suite (55)
Dining (27)
Pool & Beach (23)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Ask for rooms towards the back of the hotel to get away from the main street."
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"Best 2nd floor in case of the lift!"
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"One wing is on main road other side will be quieter"
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"next time I would ask a room facing the main street"
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