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City Inn Vientiane

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350 Reviews from our TripAdvisor Community

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There are newer reviews for City Inn Vientiane
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Showing 272: English reviews
Baerum Municipality, Norway
Level Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 July 2016

Stayed at City Inn Vientiane for one night in December 2015. The hotel is OK - not bad, but not great either. Service was not noteworthy. Rooms were a bit below expectations. I would recommend looking at other accommodation options in the area before booking here in order to get maximum value for your money.

Thank Christian A
Vijay W, Managing Director. at City Inn Vientiane, responded to this review

Hi Chris, We would like to believe that we have come a long way since December 2015. City Inn Vientiane consistently upgrades and implements services which benefits our guest. Upon your next visit to Vientiane feel free to get in touch with us to make your stay better one. Cheers, Vijay S. Wadhwani More 

kuala lumpur
Level Contributor
207 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 210 helpful votes
Reviewed 26 July 2016

Looking for a decent, conveniently-located hotel for two nights led us to CIV. Booked through TA based on above average reviews and nice pics. Not expecting too much except clean comfortable lodgings before concluding our travels in Laos. No surprises on arrival - they were expecting us. Our extra bed request was in place on a 4th floor room. Unfortunately... More 

3 Thank ECKLKualaLumpur
Vijay W, General Manager at City Inn Vientiane, responded to this review

Dear Mr. Chan Kin Leong, Trust your time in Laos was a fun and enjoyable one. Thank You so much for taking the time for an awesome review and your patience and understanding regarding the elevator. City Inn Vientiane takes customer service and feedback very seriously. It is our pleasure that your stay was comfortable. Thank you for bringing to... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 July 2016 via mobile

We were in Vientiane on business and stayed in City Inn hotel. It was really nice and clean and the food was super. Breakfasts were delicious and the chef offered a good choice of dishes. When we checked in they gave us coupons for free drink (including beer) and we were happy to use it while checking out ))) But... More 

Thank Dmitry K
Vijay W, General Manager at City Inn Vientiane, responded to this review

Hi Dimitry, Thank you so much for an excellent review. I am glad My staff were able to serve you well. Looking forward to serve you again on your next stay at City Inn Vientiane. Cheers, Vijay S. W More 

Level Contributor
12 reviews
Reviewed 19 July 2016 via mobile

I love this hotel. The staff is friendly and nice. The service like a 5-star hotel. It's value for money. I booked the room via Agoda with special request : honeymoon. The hotel provided me the beautiful bouquet when I arrived the hotel. I love it. We will stay here next time if we come Vientiane.

Thank Sai T
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 July 2016

Have stayed in this hotel for more than 3 months on both business travel and holidays and the experience has been awesome. Free beer coupons, free swimming pool coupons along with good staff and food. Continental, Lao as well as Indian food is awesome. So overall a neat and clean hotel with all the facilities. Cheers!

1 Thank Siddharath S
Vijay W, General Manager at City Inn Vientiane, responded to this review

Hi Siddharat, Always a pleasure having you with us. Looking forward to seeing you again. Cheers. Vijay S. W More 

Vientiane, Laos
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 July 2016 via mobile

I stayed in CityInn hotel 2 times for around 20 days with my colleagues and it was nice stay here. They have Good Staff, Nice & clean Rooms with wifi and good room service. I enjoyed Indian food also here. They serve good variety breakfast also. Nice stay in Vientiane..!!

1 Thank sengar_arun
Vijay W, General Manager at City Inn Vientiane, responded to this review

Dear Arun, Thank you for your review. I am happy to hear that you had a pleasant stay with us and look forward to seeing you again. Best Regards, Vijay S. W More 

Level Contributor
3 reviews
Reviewed 29 June 2016 via mobile

We are staying here several days for our fieldwork. I like the room as it is spacious with separate shower and bathtub, a balcony and many power sockets. Some restaurants and a massage center are just a stone's throw away. Some tourist attractions are also within walking distance like the Mekong River, Patuxai (war monument) and a very simple night... More 

Thank ChinKF
Vijay W, General Manager at City Inn Vientiane, responded to this review

Dear Mr. Chin, I am happy to hear that you had a pleasant stay with us and look forward to seeing you again. At City Inn Vientiane we take hygiene very seriously. Fumigation of the entire premises is done on a regular basis. Thank you for bringing this to our notice, we are taking measures to ensure hygiene at City... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 June 2016 via mobile

My Partner and I stayed here for one night before starting our tour and very thankful it was only the one. On arrival reception staff barely said hello, didn't speak very much English and when asked a question just nodded and didn't quite understand what was being asked. Went up to the room and felt like a sauna, the room... More 

Thank Nekes
Vijay W, General Manager at City Inn Vientiane, responded to this review

Dear Mam, Hope you had a great time in Laos. At City in Vientiane we strive for customer excellence.We find it surprising that you had an issue to communicate in English with our staff as all our duty managers and front desk staff are fluent in English, Lao, Thai, Tagalog, and Hindi. Each room allows connectivity of up to 4... More 

Montreal, Canada
Level Contributor
102 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 5 June 2016

My initial impression of this hotel was that it lacked attention to detail. The room and bathroom were acceptable, clean enough although somewhat outdated and not overly welcoming or comfortable. It didn't feel like like a place one could stay for an extended period of time. Wi-fi did not work 90% of the time and when it worked it was... More 

Thank WorldtravelIzzy
Vijay W, Managing Director at City Inn Vientiane, responded to this review

Dear Mam, We acknowledge that there was an issue with the internet during your stay with us. Our internet service provider (ISP) was having connectivity problems on his end and has been sorted out since. We apologize for the inconvenience caused. We hope to see you again. Best regards, Vijay S.W. More 

Seaford, United Kingdom
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 16 May 2016

Good location but outdated rooms bathrooms & facilities Luckily we were there only 1 night or we would have looked to move Breakfast was just ok We were the only "western" guests which spoke volumes More a business hotel for Asian business travellers Evening food was not good neither is the restaurantservice ~ staff lurk around but don't actually do... More 

1 Thank FleetLady
Vijay W, General Manager at City Inn Vientiane, responded to this review

Dear Maam, I would like to personally apologize for your unfavorable experience during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have noted, in an attempt to correct and improve the experience of our guest . Best... More 

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Hotel & Grounds (6)
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Room/Suite (5)
Pool/Beach Area (1)
Bathroom (2)
Other (4)
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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
City Inn Vientiane captures a perfect blend of modern design and Asian culture. Centrally located, the City Inn Vientiane makes it easy to visit all that Vientiane has to offer. At City Inn Vientiane, we pride ourselves on exceptional customer service and we strive to meet the needs of every guest. Our homely accommodation creates a perfect ambiance and is sure to make your stay in Vientiane a memorable one. ... more   less 

Additional Information about City Inn Vientiane

Address: Rue Pangkham | Near Vientiane Culture Hall, Vientiane 0100, Laos
Region: Laos > Vientiane Province > Vientiane
Price Range: ₹ 5,209 - ₹ 8,157 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — City Inn Vientiane 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
City Inn Vientiane Hotel Vientiane
City Hotel Vientiane
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Questions & Answers

Here's what travellers have asked, with answers from City Inn Vientiane staff and other travellers.
3 questions
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Questions? Get answers from City Inn Vientiane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Junior suite was large and value for money. Top floor is less noisy.”
 of 5 bubbles petersD8653LG, 19 Nov 2016 | Read review
“Take rooms which have king bed.........”
 of 5 bubbles 326abhijitb, 4 Nov 2016 | Read review
“I had the corner suite on the top floor and it was spacious.”
 of 5 bubbles gohikers1, 8 Oct 2016 | Read review
“Non Smoking Room Preferably 3rd Floor”
 of 5 bubbles 199vinaya, 29 Sep 2016 | Read review
“Rooms on the higher floors facing the road have a better view”
 of 5 bubbles AmitDH2307, 16 Sep 2016 | Read review
5 of 5
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