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Radisson Hotel Astana

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Radisson Hotel Astana
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239 Reviews from our TripAdvisor Community

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There are newer reviews for Radisson Hotel Astana
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Showing 174: English reviews
Level Contributor
3 reviews
Reviewed 30 November 2014

The Radisson Hotel Astana--not to be confused with the nearby discount Radisson Park Inn--is a beautiful hotel with excellent amenities, comfortable rooms, and great views of Astana. Located in the main shopping and business area, it is ideally situated. I was part of a group of businesses people and we found staff well-prepared for us. Check-in was quick and easy... More 

Helpful?
Thank 11mariew
Fedor F, General Manager at Radisson Hotel Astana, responded to this review

Dear Guest! Thank you for choosing Radisson Hotel Astana. We are pleased that you enjoyed our service and location also that is very convenient for businessmen and tourists. The team of the hotel is always at your service and we will be happy to welcome you next time at the Radisson Hotel Astana. My best regards and wishes! Fedor Filimonov... More 

Bournemouth, England
Level Contributor
41 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 28 November 2014

The Park Inn hotel is modern and well equipped with bright clean rooms though, surprisingly, there was no waredrobe or shelves on which to store underwear/sox/indicentals. There was no kettle so impossible to make a cup of something hot just before going to bed. The rooms were overheated and it was too hot for me even without the heating turned... More 

Review collected in partnership with Park Inn by Radisson Hotels

Helpful?
Thank Maplehorse
Manila, Philippines
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 November 2014

Welcome to Astana, Capital region of Republic of Kazakhstan. I can't think of a better place to introduce you to Kazakhstani culture and traditions. Class, Elegance, and warm are terms and feelings which come to mind upon entry into the Grand reception foyer of this Radisson. Greetings by name by the doorman whom we know because we stay here a... More 

Helpful?
Thank Marc V
Fedor F, General Manager at Radisson Hotel Astana, responded to this review

Dear Mr. Marc V, Thank you so much for taking the time to share your experience of your stay with us on TripAdvisor. It truly was a delight to read your glowing review. Thank you so much for your lovely comments about our staff, whom naturally delight in such feedback and it does offer one a certain sense of satisfaction.... More 

Huddinge, Sweden
Level Contributor
184 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 6 November 2014

Good service, exklusive shopping inside the hotel, the hotel is connected with a world class gym very modern and huge. They have a swimming pool with saunas as well. Food in the hotel is good for kazahkstan standard! The breakfast buffet is big and good. Internet is ok, TV even has a few good English channels.

Helpful?
Thank Kristjaneinarsson
Samgat J, Front Office Manager at Radisson Hotel Astana, responded to this review

Dear Guest, First of all let us thank you for choosing Radisson Hotel Astana for your stay during visit to Astana! And aslo for your very kind comments and notes. We are appreciate that you took the time to write such a lovely review and that you enjoyed the excellent gym facilities that are available at World Class also the... More 

London
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 5 November 2014 via mobile

Lovely reception staff allowed me an early check in as airport and transfer very efficient. Comfy and good size standard rooms. Efficient support services (our door lock broke but we were in our room in less than 10 minutes). Linked to World Class gym, so all the health & fitness facilities you need. Breakfast was fab and so spoilt for... More 

Helpful?
Thank Nickersg
Samgat J, Front Office Manager at Radisson Hotel Astana, responded to this review

Dear Guest, Thank you very much for sharing your experience at Radisson Hotel Astana. It is a real pleasure for us to hear, that you liked your stay with us and enjoyed our hotel location and nice rooms! Regarding the restaurant kids menu we passed your comment to the management of the restaurant and I am sure they will do... More 

Kuala Lumpur
2 reviews
Reviewed 2 November 2014

My family was allowed to stay well beyond the check-out time to accommodate their train schedule ! Staff members were very accommodating and it is comforting given that we have a baby boy with us ! Well done ! Thanks !

Review collected in partnership with Park Inn by Radisson Hotels

Helpful?
Thank Kelvin Chee Shi... T
Fedor F, General Manager at Radisson Hotel Astana, responded to this review

Dear Guest, Thank you for your kind review following your stay with us. The hotel team and I thoroughly enjoy receiving comments such as yours and highlighting one specific team member. Comments like yours are a great motivation for the team. We do hope to welcome you and your family back to the hotel on yours next trip to Astana.... More 

Paris, France
Level Contributor
1,397 reviews
214 hotel reviews
common_n_hotel_reviews_1bd8 646 helpful votes
Reviewed 31 October 2014

Just another regular hotel downtown Astana, nothing special but with two important features: quite disappointing breakfast and absolute substandard, unacceptable, level of service at concierge/front desk : you book the car, they charge you for it, it turns out the same car is sold twice (sic !) but then, rather than recognizing the mistake, they play a seek and hide... More 

Helpful?
1 Thank Scipion-Paris
Fedor F, General Manager at Radisson Hotel Astana, responded to this review

Dear Guest, Thank you very much for choosing Radisson Astana and finding time to share feedback on your stay. Let me express my regret, even knowing that after detailed investigation we couldn’t find any leads over this issue, you have found our service not to be as per level you have expected and to hear about the issue with the... More 

Iserlohn, Germany
Level Contributor
211 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 23 October 2014

not cheap, but very good. perfect service, perfect rooms, very large breakfast. They only failed twice on the hard boiled eggs that I ordered. But otherwise nothing to complain. I recommend the Moevenpick Ice cream they offer downstairs!

Helpful?
Thank Martinair
Fedor F, General Manager at Radisson Hotel Astana, responded to this review

Dear Guest, First of all let me thank you for taking time and posting your stay experience with us and sharing it with others. We are glad if we could meet your expectations. We greet all your comments and notes which we forward to concern department heads to follow up and make it right for guests’ comfortable stay. We are... More 

Astana, Kazakhstan
1 review
Reviewed 21 October 2014

Excellent Place, Excellent Staff... good location inside Astana city. I never met a person of hotel staff who was not able to provide me a satisfactory answer. Overall atmosphere is quite and relaxing. Live piano music on evenings makes this place lovely. Cigar bar suprizingly provide good meal. Business-Lunches waish to be better for the price you pay.

Review collected in partnership with Radisson Blu Hotels

Helpful?
Thank Sultanbek S
Fedor F, General Manager at Radisson Hotel Astana, responded to this review

Dear Guest, We were very happy to get such positive and warm feedback regarding your stay with us as it is important for us to know our guests experience to meet their expectations. If your business brings you back to Astana we would be glad to have you as our guest. Best regards, Fedor Filimonov General Manager Radisson Hotel, Astana... More 

Delhi, India
1 review
Reviewed 19 October 2014

The hotel is clean with all facilities for a comfortable stay. Excellent services from the staffs makes my stay more comfortable. The internet speed is good. The staff speaks both English and Russian.

Review collected in partnership with Park Inn by Radisson Hotels

Helpful?
Thank Pattabiraman S
Fedor F, General Manager at Radisson Hotel Astana, responded to this review

Dear Guest, Thank you so much for leaving a review regarding your stay with us and sharing your experience with other travelers. We appreciate your compliments on our service and staff. We were very pleased. Let me thank you for staying with us and hope we will remain your preferred choice when staying in Astana in the future. With Kind... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Radisson Hotel, Astana opened in January, 2007, and is the first project of the Rezidor Hotel Group in Kazakhstan. Nestled in the old city center, right next to the bridge leading to the new part of town, the Radisson Hotel, Astana is one of the most sought after hotels in the capital city of Kazakhstan. The hotel is part of the large Arman complex with a business center, shopping arcade, office tower, restaurants, recreation facilities and World Class fitness center and spa facilities Enviably located in the prestigious lifestyle Arman complex, with amenities to satisfy the most discerning business and leisure traveler, the Radisson Hotel, Astana has the largest and most exclusive meeting facilities in the city. The hotel is in the old city center with easy access to the new city center, and all the treasures of the city, including the very modern government quarter the Presidential Cultural Center, the charming Roman Catholic Cathedral, and the Oceanarium. ... more   less 

Additional Information about Radisson Hotel Astana

Address: Sary Arka Street 4, Astana 010000, Kazakhstan
Region: Kazakhstan > Akmola Province > Astana
Price Range: ₹ 11,378 - ₹ 18,233 (Based on Average Rates for a Standard Room)
Number of rooms: 181
Reservation Options:
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Also Known As:
Astana Radisson
Hotel Style:
#2 Spa Hotel in Astana
#3 Business Hotel in Astana
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Hotel Astana staff and other travellers.
1 question
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Questions? Get answers from Radisson Hotel Astana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Sport, Gym, Spa, Jogging, Exercise”
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 of 5 bubbles sakartv, 20 Jun 2015 | Read review
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