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Rixos President Astana Hotel

366 reviews
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Traveller (206)
Room & Suite (96)
Dining (30)
Overview
  • Excellent51%
  • Very good33%
  • Average11%
  • Poor4%
  • Terrible1%
Travellers talk about
“irish bar”(16 reviews)
“turkish bath”(4 reviews)
“face cloths”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (366)Write a Review
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Traveller rating
96
82
30
13
5
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96
82
30
13
5
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All reviewsirish barturkish bathface clothsspa and swimming poolfull rangeguest rooms areanywhere in the worldexcellent hotelexcellent breakfastroom servicehigh pricesrestaurants and barsbusiness tripenjoyed my staybusiness hotelquality of foodkhan shatyr
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51 - 55 of 226 reviews
Reviewed 18 September 2016 via mobile

The hotel market itself as a 5 star hotel and that is true to some extent. The common areas are nice and well maintained, but the rooms could need some modern upgrades. As an example, it was impossible to regulate the temperature down. The TV...More

Thank Morten I
Response from Tansel_Tercan, Генеральный директор at Rixos President Astana HotelResponded 23 November 2016

Dear Morten I, Thank you for taking precious time to share feedback regarding your stay at Rixos President Hotel Astana. I'm happy to know you had a great stay that you enjoyed most of your time at our hotel. We do pride ourselves on our...More

Reviewed 9 September 2016

Very warm welcome at the reception. Hotel areas are large and spacey, very comfortable lobby and function areas. First observation is the good hospitality and cleanliness. Rooms are functional and very clean. I had two days for a business trip which Rixos made my stay...More

Thank Haluk B
Response from Tansel_Tercan, Генеральный директор at Rixos President Astana HotelResponded 16 September 2016

Dear Haluk B, Thank you very much for taking your time to write such wonderful review about your recent stay with us. I am thrilled to hear that you found my staff impeccable and our service outstanding. We pride ourselves on our personalized service and...More

Reviewed 24 August 2016

Good food, great rooms, nice bathrooms, window opens, good internet/wifi, very nice staff, fab pool/gym, salon, and spa, but spa rates are almost equivalent to US rates - very expensive!!! Bit slow in responding to needs in the room (eg. water)More

Thank Mango P
Response from Tansel_Tercan, Генеральный директор at Rixos President Astana HotelResponded 16 September 2016

Dear Mango P, Thank you very much for taking your time to write this lovely review. We are thrilled to hear that you had a wonderful stay and that you found our hotel outstanding. We take great pride in our personalized service here at Rixos...More

Reviewed 13 August 2016

Great things in this hotel: Charming reception with the lady elegantly clad in Kazakh regalia, the pampering treatment in the spa, the exquisite rooms, the pool so clean and grand, the meals all mouth watering, the staff courteous and duty conscious, the guest relations manager...More

Thank Phillipa S S
Response from Tansel_Tercan, Генеральный директор at Rixos President Astana HotelResponded 23 August 2016

Dear Phillipa S S, Thank you very much for taking your time to share your experience with such lovely review of your recent stay at Rixos President Hotel Astana. We are delighted to receive your feedback and appreciate your kind gestures in sharing the picture...More

Reviewed 10 August 2016

I went back to rixos after 6 months and level of service still up to expectations. Restaurants and bars offer a great choice of food, quality and taste are above Astana average. The italian Chef Oreste is giving a plus. Always available and willing to...More

Thank DonBalla
Response from Tansel_Tercan, Генеральный директор at Rixos President Astana HotelResponded 23 August 2016

Dear DonBalla, Thank you very much for your wonderful review! Being "top hotel" is just the best compliment we can ask for and the team was very proud to read your comments. Thank you! We are truly delighted that you noticed and appreciated the professionalism...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 120 - US$ 198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Astana
#1 Business Hotel in Astana
#2 Luxury Hotel in Astana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 120 - US$ 198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Astana
#1 Business Hotel in Astana
#2 Luxury Hotel in Astana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (206)
Room & Suite (96)
Dining (30)
Pool & Beach (14)
Business Centre & Event Rooms (10)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"air conditioning did not cool as needed ..."
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"Try and get a corner room on the higher floors"
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"Rooms facing the front have a better view."
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"Back and away from the front of the hotel, maybe, to promote quiet, but I think basically all of them are..."
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