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Rixos President Astana Hotel

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Rixos President Astana Hotel
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309 Reviews from our TripAdvisor Community

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There are newer reviews for Rixos President Astana Hotel
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Showing 197: English reviews
Reviewed 27 February 2016 via mobile

This is my second time in the hotel, very convenient need more restoration and room upgrade. They do not have any humidifier so if u stay during winter and spring you will feel extremely dry. The breakfast area need some ventilation it is usually full of food smell. The bar next to the entrance is the only place for smokers...

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Helpful?
Thank Omar S
Kantarcioglu, Asst. General Manager (Operations) at Rixos President Astana Hotel, responded to this review

Dear Omar S, Thank you for taking the time to provide feedback on your recent experience at Rixos President Astana. We are sorry to hear that your experience was less than perfect. We would like to assure you that in the nearest future we are planning the reconstruction and renovation of the hotel in order to corroborate more comfortable stay...

Mauritius
Reviewed 20 February 2016

I stayed at Rixos President, Astana for 4 days on a Business trip. Right from the instant you step in at the reception, you can spontaneously smell 5* and luxury all around. After a smooth check-in, i was brought to my room which was excellent, clean, with a working desk, a wide variety of tv channels, full range of toileteries...

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Helpful?
Thank Mohammad Ziad A
Kantarcioglu, Asst. General Manager (Operations) at Rixos President Astana Hotel, responded to this review

Dear Mohammad Ziad A! Greetings from Rixos President Astana! Thank you so much for the warmest comments! We are pleased to know, that you liked our hotel and will be very happy to see you again! We are working hard for you to feel comfortable here and will do our best to make your next stay even more pleasant. We...

Moscow, Russia
Reviewed 14 February 2016

The hotel is good for business travellers. Rooms are comfortable and have all facilities necessary, incl toileteries, shaving kit, toothbrushing kit, robes and slippers. Convinient shower. Location is good for business destination. WiFi is fast and present both in rooms and lobby; lobby is nice and tables are good for short business meetings. 24h open bar where it's possible to...

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Helpful?
Thank thekeypoint
Kantarcioglu, Asst. General Manager (Operations) at Rixos President Astana Hotel, responded to this review

Dear Guest, Thank you for sharing your opinion on Tripadvisor! We are very glad to get a feedback from you! And also happy to hear that you liked our service, equipment and location. All comments are being taken seriously and with further consideration. We would like to assure you that in the nearest future we are planning the reconstruction and...

Kent, United Kingdom
Reviewed 1 February 2016 via mobile

This was a surreal experience as I shared the hotel with the Netherlands Women's football team and the President of Rwanda. It's a good location but then Astana is a small, manageable city so nothing is too far away. It's a classic CIS 5*. All very good but not quite getting it all right. Odd little things like unfinished large...

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Helpful?
Thank RGTLondon
Kantarcioglu, Asst. General Manager (Operations) at Rixos President Astana Hotel, responded to this review

Dear Guest, First of all, we would like to thank you very much indeed for your warm and positive comments about Rixos President Astana. Thank you for appreciating hospitality and courtesy of our staff. Your comments have been taken seriously and with further consideration. Feedbacks like yours, greatly motivates us to provide the best service for our Guests. We are...

Reviewed 27 November 2015

Loved the place. Team totally unapologetically, with true will to help you all time. Twice a day a bedroom cleaning, what is quite pleasant whom to rest after lunch. Hotel premises, decoration, interior design and spa are wonderful. Breakfast delivers to best expectations. Perhaps we'll see again 😀😉☺

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Helpful?
Thank Carlos R
Elena S, Manager at Rixos President Astana Hotel, responded to this review

Dear Guest, The team and maangement of Rixos President Astana sincerely thanks you for the feedback on your stay at our hotel. We are truly delighted to learn that the facilities and services met your expectations and looking forward to seeing you again with us. Sincerely, Elena Shvarts elena.shvarts@rixos.com

Reviewed 25 November 2015 via mobile

Wonderful SPA services and reception services. Astana is develop city, and architecture are amazing. Next visit I will stay in Rixos. And I will recommended to my friends and colleagues and customers and family, because it is this hotel can provide a family and business environment.

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Thank Hirofumi O
Reviewed 21 November 2015

Traveling in the region, it is important to have a place that is as a oasis. Rixos President is that place. When you come back from a day of hard work and need to either relax or to meet colleagues and friends, the hotel offers a variety of opportunities that is otherwise far and few between in Astana. I like...

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Thank WaltD66
Reviewed 3 November 2015

This is my first stay at the Rixos Astana hotel and it was beyond of my expectations. Very friendly and customer oriented staff. Clean rooms, great spa and one of the best breakfasts I've tried so far. Keep going the same way Rixos Astana and be the best in the region. I'll definitely come back.

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1Thank Andrew D
Reviewed 19 October 2015 via mobile

Best hotel ever the staff very helpful and sophisticated in dealing and service Excellent We stay 20 days good breakfast also the room servise is good The coffee shop is nice plase to rest and enju a cup of tea or coffee with tasti desert

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Thank Badria H
Reviewed 19 October 2015 via mobile

Best customer service ever, great location, friendly staff...provided a driver, guide and van for tour at reasonable price...clean...rooms a bit old but worth the money...wrote is a post card when we left sending us their blessings...🌹

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Thank Ranna A

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Babysitting
Official Description (provided by the hotel)
Rixos President Astana combines the peak of comfort and luxury in Astana. Classically inspired yet fresh and eco-friendly, this luxury hotel's accommodation options are among the city's most spacious. Of the 184 guest units, including 4 Junior Suites, 2 Premium Suites, 12 Presidential Suites and 2 Royal Suites, the most spacious accommodation in Astana, all are offering magnificent view of the city. In-room facilities are geared to the needs of international business travelers. Rixos President Astana blends local tastes and world cuisines with style and luxury. Destined to be among the city's hottest see-and-be-seen destinations, Rixos President Astana features lifestyle restaurants with the finest dining and nightlife in Astana. Our international and globally experienced Food & Beverage Team provides the best and most authentic culinary experiences. Located in the heart of Astana, Rixos Wellness & SPA is city's most luxurious retreat. A place to unwind, restore and invigorate the body and mind. Surrounded by gentle interiors, advanced fitness equipment, an expansive swimming pool, steam room, sumptuous treatment areas, it brings relaxation, wellness and fitness to the core. The Spa features relaxing treatment rooms as well as the sensual bathing retreats Hamam, which allows fully immerse in exotic Turkish ritual ambience. Relaxation lounge is the ideal place to have a rest between appointments. The Spa offers an extensive range of treatments, including different types of massage, facials and body treatments. Rixos President Astana offers over 1,000 square meters of functional space, including seven meeting and event facilities to host official receptions, conferences, business and private meetings and banquets. Choose from our many distinguished venues, and our attentive staff will organize, oversee and deliver every last detail of your event, conference or special occasion. Discover flexible spaces that adapt perfectly to your meeting purpose. ... more   less 

Additional Information about Rixos President Astana Hotel

Address: Kunayeva St., 7, Astana 010000, Kazakhstan
Region: Kazakhstan > Akmola Province > Astana
Price Range: ₹ 10,541 - ₹ 42,360 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rixos President Astana Hotel 5*
Number of rooms: 184
Reservation Options:
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Also Known As:
Rixos President Astana
Hotel Style:
#1 Business Hotel in Astana
#1 Spa Hotel in Astana
#3 Luxury Hotel in Astana
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Questions & Answers

Here's what travellers have asked, with answers from Rixos President Astana Hotel staff and other travellers.
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Questions? Get answers from Rixos President Astana Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Double room”
 of 5 bubbles , 24 Mar 2017 | Read review
“Lower level rooms”
 of 5 bubbles Yazaksami, 9 Sep 2016 | Read review
“South-side rooms have greater view”
 of 5 bubbles 326vitd, 29 Jun 2016 | Read review
“Try to get a room up to the 3rd floor for the view.”
 of 5 bubbles L2_R3, 26 May 2016 | Read review
“All rooms similar”
 of 5 bubbles jamesbZ5639EF, 17 Apr 2016 | Read review
5 of 5