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Grand Park Esil

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130 Reviews from our TripAdvisor Community

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Showing 78: English reviews
Vienna, Austria
Reviewed 24 March 2016

We saw a friendly welcome at this hotel, reception spoke English, lobby is rather small, The meeting rooms are functional, clean and in classical style. We just had tea and some biscuits, but the service was fine.

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Helpful?
Thank telewalker
GrandParkEsilManager, General Manager at Grand Park Esil, responded to this review

Dear Guest! Thank you for choosing Grand Park Esil Hotel as your accommodation choice in Astana and for taking your precious time in providing us with your feedback. We are very happy to hear that our team is helpful. I will be sure and share your appreciative comments to the team. We are also glad to know that you liked...

London
Reviewed 5 November 2015

Room functional, bed OK, bathroom horribly smelly all the time. Didn't want to go in, though perfecly clean. Room 318 no view but OK for sleeping. Breakfast interesting and plentiful such a spiced Turkish lentil soup, but found some porridge one day oats, next rice then semolina. Bread like rocks. Eggs OK. Something for everyone. Placer is clean and staff...

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Helpful?
Thank Psyche21
GrandParkEsilManager, General Manager at Grand Park Esil, responded to this review

Dear Guest, Thank you very much for your stay at Grand Park Esil Hotel and your review on Tripadvisor. It is very important for us to know your opinion in order to make our services and facilities better. We are very happy to know that you enjoyed our delicious breakfast, liked our helpful staff, comfortable room and bed. It’s a...

kent
Reviewed 25 October 2015

Hotel is lovely. Staff were all very helpful and arranged taxis for us at reasonable prices for out of town destinations. The public areas were light bright and well manta ones.,the room was big and very confortable with great dressing gowns. There are tea and coffee making facilities. Strangely the tea and coffee disappeared on the second day we stayed...

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Helpful?
Thank lizry
GrandParkEsilManager, General Manager at Grand Park Esil, responded to this review

Dear Guest, Thank you very much for your stay at Grand Park Esil Hotel and taking time to leave your comments on TripAdvisor. It is very important for us to know your opinion in order to make our services and facilities better. We are very happy to know that you liked our friendly staff, comfortable room, tea and coffee set....

Tbilisi, Georgia
Reviewed 3 October 2015

This hotel does not have great location. Staff is not friendly and can't speak English well. hotel is clean. It has very small pool. They don't have smoking rooms and there is only one place to smoke in the first floor, which is very small and smells awful. It's very uncomfortable for smokers. Staff is unfriendly and irresponsible, I needed...

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Helpful?
Thank LJavakhishvili
GrandParkEsilManager, General Manager at Grand Park Esil, responded to this review

Dear Guest, Thank you very much for your stay at Grand Park Esil Hotel and your review on Tripadvisor. If you are on business in Astana, and have some meetings on right bank, then the hotel is ideal place, as it is situated on the Central Square, next to the major buildings and offices of the capital-Mayor office, Ministry of...

Hong Kong, China
Reviewed 27 September 2015

Stayed here for two nights on business. The hallways are stale and smell like smoke, despite the floor being 'non-smoking'. The room itself was cramped with serious signs of wear. The bathroom was smelly (presumably poor plumbing of the toilet). When you run just hot water, the color became reddish/brownish. The mattress was awful and had a permanent depression on...

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Helpful?
Thank steve15182
GrandParkEsilManager, General Manager at Grand Park Esil, responded to this review

Dear Guest, Thank you very much for your stay at Grand Park Esil Hotel and taking time to leave your comments on TripAdvisor about your stay. It is very important for us to know your opinion in order to make our services and facilities better. It’s a pity to read your comment concerning your recent stay. On behalf of our...

Great Barr
Reviewed 6 September 2015 via mobile

Stayed for a number of weeks. Friendly staff and good swimming pool. Rooms very basic and rarely vacuumed. Food left outside in corridor for long periods and not removed. Quality of food ok but they did not have any coffee at breakfast one morning! Try somewhere else.

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Helpful?
Thank R B
GrandParkEsilManager, General Manager at Grand Park Esil, responded to this review

Dear Guest, Grand Park Esil Hotel team appreciates very much for your valuable and important evaluation of our hotel and taking time for leaving your it on TripAdvisor. We are very happy to know that you liked our friendly staff, comfortable room, quality of food. We are glad to hear that you have enjoyed our swimming pool. Our Food &...

Noida, India
Reviewed 4 September 2015 via mobile

Seems like they are still undergoing renovations. Fitness Center still not open. Bathrooms have been redone so they look modern. Rooms are small but clean. Restaurant is good. Breakfast spread is above average. Reception staff speaks good English. Overall service is courteous and responsive. Good location.

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Helpful?
Thank Anuraj S
GrandParkEsilManager, General Manager at Grand Park Esil, responded to this review

Dear Guest, We appreciate very much for your valuable and important evaluation of our hotel and sharing your experience with us and other travelers. Thank you very much for your stay at Grand Park Esil Hotel. And we appreciate very much your warm words about our staff. Your review has been forwarded to our personnel. We are glad that you...

Manchester, United Kingdom
Reviewed 7 July 2015

Another fortnight at the Grand Park in June-July 2015. The bathrooms have been modernised and are now much improved: not super luxury but clean and pleasant. I continue to find it good for business trips and, as I'm rarely in them, small rooms are not a problem - but more effective air conditioning would hugely improve the experience. As others...

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Helpful?
Thank Wolfs H
GrandParkEsilManager, General Manager at Grand Park Esil, responded to this review

Dear Guest, Thank you very much for your choosing to stay at Grand Park Esil Hotel. We appreciate for your time to leave your comment on Tripadvisor. We are glad to know that you liked our renovated bathrooms. We would like to inform that we are planning to make renovation in fitness center and lobby area. All your recommendations have...

Ljubljana, Slovenia
Reviewed 16 May 2015

I stayed again at this hotel after my first stay in 2013. Due to its proximity to the offices where my work was based in Astana, this was an excellent choice. The hotel provided me with a very comfortable room, yet at a very competitive price. Reception staff is very kind and helpful and all speak English reasonably well. Wifi...

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Helpful?
Thank TAlbreht
GrandParkEsilManager, General Manager at Grand Park Esil, responded to this review

Dear Guest, Grand Park Esil Hotel team is appreciated very much for your valuable and important evaluation of our hotel and taking time leaving your comment on TripAdvisor. We are very happy to know that you are our regular guest. It is a pleasure for us to hear that you liked our comfortable room, kind and helpful reception staff, WIFI...

Chicago
Reviewed 11 May 2015

The Grand Park is located on a busy avenue near many of the attractions that have been built in this new capital. The standard room was very small but the bath and shower was large and modern. The staff was very efficient and very helpful. The breakfast was full of variety. There were western egg dishes and many local and...

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Helpful?
Thank ChicagoPhilster
GrandParkEsilManager, General Manager at Grand Park Esil, responded to this review

Dear Guest, Thank you very much for your stay at Grand Park Esil Hotel and for taking time to give us your important comments, which are very valuable and helpful in improving the level of our services. We are happy to hear that liked our location, modern and large bathroom, variety breakfast, efficient and friendly staff. Your comments concerning the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Grand Park Esil is a four star Hotel in Astana. The Hotel has 126 room with air-conditioning system, separate water reservoir, diesel generator and boiler for uninterrupted cold and hot water and electrical power supply. It is located at the Central Square of the capital of Kazakhstan, nearby the governmental offices, museums, banks, shopping malls, and river promenade and park area. ... more   less 

Additional Information about Grand Park Esil

Address: Beybitshilik 8, Astana 010000, Kazakhstan
Region: Kazakhstan > Akmola Province > Astana
Price Range: ₹ 3,880 - ₹ 10,686 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Park Esil 4*
Number of rooms: 126
Reservation Options:
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Also Known As:
Grand Park Esil Hotel Astana
Hotel Style:
#5 Business Hotel in Astana
#6 Spa Hotel in Astana
#10 Luxury Hotel in Astana
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Questions & Answers

Here's what travellers have asked, with answers from Grand Park Esil staff and other travellers.
1 question
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Melbourne, Victoria, Australia

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Questions? Get answers from Grand Park Esil staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mine was small but perfectly OK for one night”
 of 5 bubbles ChrisD714, 24 Sep 2016 | Read review
“ask one facing the quiet side street”
 of 5 bubbles LVarro, 22 Sep 2016 | Read review
“As for a room off the street.”
 of 5 bubbles AnonPalestine, 14 May 2016 | Read review
“Ask for WI-fi. It was a bit difficult to set up. Check time is OK on your device.”
 of 5 bubbles Psyche21, 5 Nov 2015 | Read review
“Our room at front had views over square.”
 of 5 bubbles lizry, 25 Oct 2015 | Read review
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