It's been several years since I had visited the property, but I was looking for a short city-staycation. I had booked a private pool room, which was quite nice, with large bed, brilliant plunge pool and nice courtyard. However, upon arrival I was met by quite possibly the most unfriendly receptionist I've met in Cambodia. I've stayed at several MAADs properties, so I have a base line to compare. She seemed putout that I had decided to check in. No welcome drink offered, or cold towels, even though it explicitly mentions this on arrive. On further enquiry at the room, she said yes and then never materialized. Un-answered phone call to reception for another pool towel, and the frosty check out where I was presented with a bill for the room which I had already paid for, really topped it off. In reading previous people comments I can see why they have said some of the negative things, especially around the room and service. However, I found the staff in the bar to be extremely friendly and professional. I decided to eat in the hotel to support them during this slow Covid season, and I found the food very tasty. I would definitely recommend the fish and chips! Would I stay at this property again, no, I think I'd travel to another Maads property in Phnom Penh.…
Green spaces, two lovely pools, large pleasant rooms, great staff. I loved the hedgehogs! Walking distance from the Royal Palace and a nice street lined with tamarind trees, small shops and cafes and even a local library.
We had the most wonderful stay at Pavilion. It was five star service and felt incredibly special for our honeymoon. A true oasis in an otherwise busy city. We had a private pool room which was beautiful. The bathroom was a little too small and they should clean the outdoor furniture daily (bird poop) but everything else was just superb. Beautiful artwork and decoration, nice breakfast options, the bar staff were friendly and a beer by that pool each evening was very special indeed. Two pools means there's space for everyone (one is used for swimming more than the other). The staff were friendly, professional and ready to help for bookings or tuk tuks etc. It's central enough with some nice places to eat within an easy 20 minute walk (and less). We'd love to return!
Very beautiful and very well maintained hotel. Two beautiful properties are merged into a boutique hotel with very beautiful garden, two pool areas and a good restaurant. Highly recommended. We have been to Phnom Penh many times, this place is extraordinary. Please notice that children are not welcome at this hotel.
This place is beautifully styled and refined but still has a nice friendly and relaxed atmosphere. It was the smartest place we stayed on our trip around Cambodia and made a great first landing point as we recovered from our jet lag, got a feel for the country. It was a real oasis in the city. We enjoyed the funny little hedgehogs in the garden.