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One Up - Banana Hotel

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One Up - Banana Hotel
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555 Reviews from our TripAdvisor Community

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Showing 451: English reviews
Dearborn, Michigan
Reviewed yesterday NEWvia mobile

Super place to stay. Staff was excellent. If they said they were going to do something it was done when they said. They willingly would go out of their way to be accommodating. Rooms were clean and a good size. A/C and hot water worked as they should. Great location, reasonable walking distance to many sights in Phnom Penh. Would...

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1Thank Ed H
Reviewed 3 days ago NEWvia mobile

Great value for money, the staff is really adorable and ready to help you. The area is perfect with lots of bars and restaurants around. The room is good, you have got a kettle with tea and instant coffee. There is a terrace that you Can use but no restaurant facilities. But you Can still have a drink on the...

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1Thank microbe23
Edinburgh, United Kingdom
Reviewed 6 days ago NEWvia mobile

We stayed here just one night whilst passing through. Hotel was nice, room was good and clean. Staff are very helpful and friendly. We didn't use any of the facilities bar/restaurant etc but would stay again.

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1Thank stephm84
London
Reviewed 6 days ago NEW

We had a flat on the top floor. The room was immaculately clean so that we actually didn't want to wear our shoes in the bedroom and left them in our personal hallway. The hotel staff were very helpful in booking drivers and restaurants. They were always so warm and friendly and were definitely the highlight of our stay here....

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1Thank TinytravellerLondon
A TripAdvisor Member
Level Contributor
3 reviews
3 helpful votes
Reviewed 1 week ago NEWvia mobile

If you don't want to spend lots of many and are looking for a nice hotel that is in a good location, look no further! Was clean and staff are very friendly and love a chat. The General manager "Rud" (I think) was very helpful. Lots of bars and restaurants close by, would definitely stay here again.

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2Thank A TripAdvisor Member
Melbourne, Australia
Reviewed 2 weeks ago

This hotel had a few hits and misses for me. Its an old hotel. I stayed here for 2 separate nights in between my trip to Siem Reap. The biggest issue was on when I woke up the next morning after my second night, there were bed bug bite marks all over my right arm. Not good. Another issue was...

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1Thank nishthak87
Sunshine Coast, Australia
Reviewed 2 weeks ago via mobile

My husband and I stayed here for 4 nights and cannot say enough about the experience. The staff were absolutely fantastic and went out of their way to help us with any of our questions/requests. We stayed in room 7, which had an entrance area with a kitchen/fridge, a seperate bathroom, seperate bedroom and a balcony. Room was immaculately clean...

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2Thank Emyhans
Buenos Aires, Argentina
Reviewed 2 weeks ago

We spent two nights at one up - banana hotel. Before our stay they sent us an email with all the information we could possibly need to get to the hotel without a problem. The hotel completely exceded our expectations. It is in a great location with various bars and restaurants around and the staff was extremely helpful and friendly,...

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2Thank sofiduggan
Reviewed 3 weeks ago via mobile

Was really pleased with our stay, lovely room and great location. The staff were so friendly and helpful, they spoke really good English. They arranged our tour to The Killing Fields and S21 for $15 and it was a great day. There's plenty of great food choices nearby with walking distance or a cheap tuk tuk. The only reason I'm...

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2Thank Kim1989UK
Heng S, Owner at One Up - Banana Hotel, responded to this review

Dear Kim, Thank you very much for you amazing review about our hotel and staff. It's great to see that all things with the sightseeing and the room and the location worked out well. About the 5th star we missed. We are sorry to read about the online booking of your flights on the rooftop. We would like to offer...

Bristol, United Kingdom
Reviewed 4 weeks ago via mobile

We thoroughly enjoyed our stay at One Up. The staff are extremely welcoming, attentive and willing to make your stay perfect. They were extremely informative about local sights and brilliant at suggesting restaurants to try during our stay. The room was lovely. A great amount of space and very comfy bed! A very peaceful location also a little noise from...

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4Thank polly0207
Heng S, Owner at One Up - Banana Hotel, responded to this review

Hello polly0207, thank you very much, the review is Fantastic. Great to read you appreciated our roof terrace. It is indeed "a nice space to enjoy some down time after a busy day". We encourage our guests to try our cocktail menu... Thank you for mentioning the excellent restaurant suggestions from our staff! We hope to welcome you on your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Dry Cleaning
Official Description (provided by the hotel)
We have 14 great rooms, two with private balcony, and two on our beautiful rooftop. All our rooms feature: Mini Bar, Air Conditioning, In-room WiFi, 32" LCD TV, Kitchenette with fridge, Kettle Tea and coffee in room, Walk-in shower with hot water, Daily cleaning service, 24-hour security. ... more   less 

Additional Information about One Up - Banana Hotel

Address: Z9-132, Street 51 | BKK1, Phnom Penh 12000, Cambodia
Region: Cambodia > Phnom Penh
Price Range: ₹ 2,016 - ₹ 2,890 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — One Up - Banana Hotel 2.5*
Number of rooms: 13
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from One Up - Banana Hotel staff and other travellers.
5 questions
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Melbourne, Australia
over a year ago
San Francisco, California
New York
1 day ago
Ponte Vedra, FL
10 months ago

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Questions? Get answers from One Up - Banana Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The penthouse has a roof top terrace which I don't think other guests may be aware of, so feels private”
 of 5 bubbles 196sallyw, 31 Oct 2016 | Read review
“Top floor is quiet and is great for relaxing.”
 of 5 bubbles 558laurences, 25 Sep 2016 | Read review
“Quiet hideaway from the bustle of Phnom Penh”
 of 5 bubbles ConcordMum, 20 Aug 2016 | Read review
“Roof top rooms can be quite hot relative to rooms on lower levels. Choose lower level rooms and you can still use the rooftop patio area.”
 of 5 bubbles robert3764, 3 Aug 2016 | Read review
“The largest room are #5 and 6 and 10 and 11 (possibility to add an extra single bed. There are also have two penthouse room.”
  • One Up Banana always welcome you with tailored welcome, when you first arrive, to Honey Mooners
  • Roof terrace
 of 5 bubbles maudinand, 14 Jul 2016 | Read review
5 of 5