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Raffles Hotel Le Royal

2,090 reviews
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Traveller (1068)
Room & Suite (430)
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Overview
  • Excellent67%
  • Very good24%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“elephant bar”(547 reviews)
“landmark room”(50 reviews)
“butler service”(29 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
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Offers from Raffles Hotel Le Royal
Offers & Announcements: Prosperous Experience
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,090)Write a Review
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Show reviews that mention
All reviewselephant barlandmark roombutler servicethe fine dining restaurantcolonial charmbeautiful hotelduring happy hourfive star hotelbreakfast buffetpool viewmain buildingsiem reapwelcome drinkwat phnomtuk tukan oasissmall balcony
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751 - 755 of 1,727 reviews
Reviewed 20 December 2014

One of the most memorable hotel stay. Staff was absolutely attentive to all our needs. Hotel location a plus in addition to been able to enjoy afternoon poolside relaxation. A memorable stay for us. Charles

Review collected in partnership with Raffles Hotels & Resorts
Thank charlesjacquesjosep
Response from RafflesSiemReap, Manager at Raffles Hotel Le RoyalResponded 23 December 2014

Thank you for sharing your kind thoughts. We greatly appreciate your kind review and we very happy we could make your stay a memorable one. Our best wishes, Cyrille Carmona Hotel Manager

Reviewed 16 December 2014

Every time I enter Le Royal I feel I am coming home, indeed to a most elegant home. The silver elephants and the polished marble floor shine as does the staff. They convey the feeling that it is a real pleasure to serve the guest....More

Review collected in partnership with Raffles Hotels & Resorts
Thank Charles B
Response from RLR_GenMgr, General Manager at Raffles Hotel Le RoyalResponded 19 December 2014

Dear Charles, Thank you for sharing your kind thoughts. We always enjoy welcoming you back to your Phnom Penh residence and look forward to the next visit with anticipation. Our best wishes, Pieter van der Hoeven General Manager

Reviewed 14 December 2014

We really wanted to like this hotel, and there are many things about it that we did like, but our suite,The Executive Suite, to which we were upgraded after making a reservation for a Junior Suite, was more like a motel efficiency than a pricey...More

Thank RuthyNewJersey
Response from RLR_GenMgr, General Manager at Raffles Hotel Le RoyalResponded 15 December 2014

Dear Valued Guest, Thank you for your feedback and we are sorry that you did not enjoy the upgrade to our recently renovated Executive Suite and apologies that we were unable to correct this during your visit. We are pleased that some aspects of your...More

Reviewed 12 December 2014

Stayed for 1 night and was sooo looking forward to it but what a disappointment it was. Since the stay was so short I did not talk to the management … Check-in took forever but once the receptionist finally got back he showed great competence....More

4  Thank Gonzalez84
Response from RLR_GenMgr, General Manager at Raffles Hotel Le RoyalResponded 15 December 2014

Dear Valued Guest, We are sorry that we did not meet your expectations nor have the opportunity to discuss this with you during your visit. We would like to highlight that Tuk Tuk's are unregulated in Cambodia and hence we suggest other means of transportation,...More

Reviewed 11 December 2014

Selected this hotel because it was rated the best. The rooms are nice, hotel is situated in a quiet location away from the hustle and bustle of the main tourist areas. However, not convenient if you want to go out for food, spa is comparatively...More

1  Thank Timothy L
Response from RLR_GenMgr, General Manager at Raffles Hotel Le RoyalResponded 12 December 2014

Dear Valued Guest, Thank you for your review and we are sorry that you did not enjoy the Lemon Grass oil that we burn in the public areas of the hotel and it caused you offence. We usually receive positive comment and once again our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$ 202 - US$ 330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Phnom Penh
#5 Romantic Hotel in Phnom Penh
#5 Family Hotel in Phnom Penh
#11 Luxury Hotel in Phnom Penh
#14 Spa Hotel in Phnom Penh
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 202 - US$ 330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Phnom Penh
#5 Romantic Hotel in Phnom Penh
#5 Family Hotel in Phnom Penh
#11 Luxury Hotel in Phnom Penh
#14 Spa Hotel in Phnom Penh
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1068)
Room & Suite (430)
Dining (189)
Pool & Beach (147)
Amenities (63)
Family and Play Areas (2)
Questions & Answers
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Glenn S
11 September 2017|
AnswerShow all 5 answers
Response from Anne C | Reviewed this property |
Just got a shuttle at the airport cost $12 us
0
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marcpinol99
19 June 2017|
AnswerShow all 11 answers
Response from Takst13 | Reviewed this property |
Yes I was informed on arrival that since my departure flight was at 21:15, I was scheduled for an 18:00 checkout for 1/2 day charge.
1
Vote
Lay Hong T
16 December 2016|
AnswerShow all 5 answers
Response from srhmmj | Reviewed this property |
No self-laundry; the windows open to a nice balcony to the inside court or street side.
1
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Room Tips
"The interior courtyards are very beautiful. Our room faced the street but I think the view would have been..."
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"Try get a pool-view room as the "garden rooms" can be noisy in the morning since Cambodians get up..."
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"Overlooking the pool gives you a nice view"
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"Rooms overlooking the pool are better as the city views are not so great"
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