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Raffles Hotel Le Royal

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Raffles Hotel Le Royal
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1,874 Reviews from our TripAdvisor Community

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There are newer reviews for Raffles Hotel Le Royal
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Showing 1,558: English reviews
Hong Kong
Reviewed 1 June 2014 via mobile

My husband and I were there for vacation and we booked a BMW picked up service from the airport to the hotel. I told the chauffeur that my luggage was lost, he didn't seem to care nor offer any help. I told the same thing to the staff who checked us in, neither he had offered to help. All he...

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Helpful?
Thank Anita718
RLR-DOR, Manager at Raffles Hotel Le Royal, responded to this review

Dear Anita, Thank you for your visit, and for your review on TripAdvisor. I am very sorry to read in your review that we did not meet your expectations, and was surprised about a few details you mention in your review. I would appreciate if you would contact me directly at gerrit.thesing@raffles.com Dear Anita, I look forward to hearing from...

Muscat, Oman
Reviewed 30 May 2014

This property will take you back to the 'Raj' era. Wonderfully maintained property, clean, neat and tidy. You are made to feel special. For a moment i felt like entering a set where some film shooting of a British Raj film is going on. Location of the hotel is good for people on business trip.

Review collected in partnership with Raffles Hotels & Resorts
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Helpful?
Thank hrbilgi
RLR-DOR, Manager at Raffles Hotel Le Royal, responded to this review

Dear Valued Guest, We are glad that you had a pleasant time with us, and enjoyed the colonial atmosphere of the Raffles Hotel Le Royal and its history. Hopefully we will have the pleasure of welcoming you back to our hotel in the near future. With kind regards, Gerrit H Thesing Director of Rooms

Mailhac
Reviewed 29 May 2014

Very nice hotel overall, but an impression that it is cruising on its reputation. Nothing to put my finger on, but just a little bit jaded. I think that it is time for the hotel to have a holiday and to re-invigorate itself. The room was excellent with good linen and nice and clean, but just that air of stuffiness...

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Helpful?
1Thank Iain S
RLR-DOR, Manager at Raffles Hotel Le Royal, responded to this review

Dear Valued Guest, Thank you for your kind review after your recent visit to Phnom Penh. We are glad to read in your review that you enjoyed the history of our hotel, and the stay with us. We look forward to your next visit, and to your next stay with us. With personal regards, Gerrit H Thesing Director of Rooms

Inverness
Reviewed 29 May 2014

I like the Raffles brand.You know what you are going to get - quality, personal service and a great ambiance. Stayed at Raffles Phnom Penh and it didn't disappoint. Lovely comfortable hot and great food. Centrally located. Would highly recommend it. Upgraded to a suite well worth it.

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Helpful?
Thank PLP49
RLR-DOR, Manager at Raffles Hotel Le Royal, responded to this review

Dear Valued Guest, Thank you very much for your recent visit, and for choosing the Raffles Hotel Le Royal as your residence in Phnom Penh. We were delighted to read in your review that you had a pleasant stay with us, and that you enjoyed the suite you choose to upgrade to. We look forward to your next visit, hopefully...

New York, New York
Reviewed 24 May 2014

Last year we stayed for five days. This month we stayed for ten days. The personnel at Raffles looked after our every need. The first visit the smell of lemongrass was a memorable pleasure. This last time there was no scent of lemongrass, but I bought a small bottle from the hotel. That bottle will hold us until next year.

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1Thank realtrust
RLR-DOR, Manager at Raffles Hotel Le Royal, responded to this review

Dear Value Guest, many thanks for your recent visit, and for returning to Raffles Hotel Le Royal during your trip to Phnom Penh. It was our pleasure to welcoming you back to our hotel, and we would like to thank you for your kind review on TripAdvisor. We look forward to your next visit in 2015 and to welcoming you...

Auckland
Reviewed 24 May 2014

Beautiful, perfect and sublime. All of the staff were gracious hosts, I cannot fault this hotel, but only give praises and applause. The Raffles Hotel Le Royal is exceptional and is just the place to stay for people who appreciate and accept only the best.

Review collected in partnership with Raffles Hotels & Resorts
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Helpful?
1Thank Angela W
RLR-DOR, Manager at Raffles Hotel Le Royal, responded to this review

Dear Angela, Thank you for your kind review on TripAdvisor. It was our pleasure to welcoming you to the Raffles Hotel Le Royal, and we appreciate that you did share your experience in TripAdvisor. We hope we will have the pleasure of a return visit hopefully soon/ With best regards, Gerrit H Thesing Director of Rooms

Bangkok, Thailand
Reviewed 22 May 2014

I love the Raffles, Phnom Penh. It is an old hotel that has been kept up beautifully. It is not on the river, but nothing in Phnom Penh is very far, so you can get to more touristy spots with a quick $2 tuk tuk ride. The pool is lovely and the staff are friendly and very accommodating. The breakfast...

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3Thank ianandleah
RLR-DOR, Manager at Raffles Hotel Le Royal, responded to this review

Dear Ian and Leah, Many thanks for your recent visit to Phnom Penh and for choosing the Raffles Hotel Le Royal as your residence in town. It was our pleasure to welcoming you, and we are delighted to read about your experience on TripAdvisor. We hope your travel plans bring you back to Phnom Penh soon, look forward to your...

London
Reviewed 21 May 2014

We stayed at Raffles for a weekend and it turned out to be in my top five hotel experiences. A perfect, personal welcome on arrival. It just felt so pleasant and in keeping with the charm of the Cambodian people. Service throughout was efficient, charming and speedy.The rooms were beautiful and the pool area relaxing and poolside bar great. The...

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Helpful?
3Thank Dominic M
RLR_GenMgr, General Manager at Raffles Hotel Le Royal, responded to this review

Dearr Dominic M, Thank you from all the team for your kind words, we are delighted that we were able to provide a memorable experience and hope to be of service again on your next visit to the Kingdom of Wonder. With my best wishes, Pieter van der Hoeven General Manager

Daegu, South Korea
Reviewed 20 May 2014

On my last day in Phnom Penh, my friend and I stopped into Raffles Hotel Le Royal for their happy hour. It started at 4:00 p.m. and we arrived right at four o'clock. The staff was kind and welcoming. I thought I was going to be underdressed. I had my hair on top of my head from the Cambodian heat...

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2Thank Sarah W
RLR_GenMgr, General Manager at Raffles Hotel Le Royal, responded to this review

Dear Sarah W Thank you for stopping by and enjoying the happy hour at Elephant Bar. We are delighted you enjoyed it and hope that we have a chance to welcome you to stay at Raffles Hotel Le Royal in the future. Best wishes Pieter van der Hoeven General Manager

London
Reviewed 15 May 2014

We've just returned from a wonderful 2 week holiday in Cambodia including 3 nights in Phnom Penh at Le Royal. While I have a few complaints about the facilities, I can give nothing but the highest marks to the staff and service provided. Some might consider the service over the top but for me, the friendly, attentive service felt genuine....

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Helpful?
1Thank JJMinUK
RLR_GenMgr, General Manager at Raffles Hotel Le Royal, responded to this review

Dear Valued Guest, Thank you for sharing your motivational thoughts with us in regards to your recent visit. The team are delighted that you enjoyed the service they very much enjoy providing. We look forward to welcoming you back. Best wishes Pieter van der Hoeven General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
A history of hospitality. The luxury of time. The secret charm of Cambodia. One of Asia's essential destination hotels, Raffles Phnom Penh has been the iconic resting place for the well travelled since 1929. Located in the heart of vibrant Phnom Penh, our hotel has been part of the history of the city and welcomes, as it has always done, a diverse clientele of entrepreneurs, writers, journalists, royalty and intrepid travellers from across the globe. Rooms and suites have been respectfully restored to reflect a distinguished blend of Khmer, Art Deco and French colonial architecture. Dining is an essential part of the Phnom Penh experience. In keeping with history and a sense of place, the elegant Le Royal Restaurant serves modern French cuisine and Royal Khmer cuisine with original recipes graciously gifted to Raffles from the Royal Palace. Almost as famous as the hotel itself, is the Elephant Bar where local residents and visitors alike gather over wine, whisky and cocktails. The Raffles Spa offers relaxation, rejuvenation and fitness through a considered mix of local and classic treatments, gym and spa pool. Complete your visit to Cambodia with a stay at our sister hotel Raffles Grand Hotel d'Angkor, a great hotel of the legendary Grand Tour of Indochina and virtually at the doorstep of the Angkor UNESCO World Heritage site. ... more   less 

Additional Information about Raffles Hotel Le Royal

Address: 92 Rukhak Vithei Daun Penh | Sangkat Wat Phnom, Phnom Penh 12202, Cambodia
Region: Cambodia > Phnom Penh
Price Range: ₹ 11,715 - ₹ 20,812 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Raffles Hotel Le Royal 5*
Number of rooms: 175
Reservation Options:
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Also Known As:
Raffles Hotel Phnom Penh
Hotel Style:
#5 Romantic Hotel in Phnom Penh
#5 Family Hotel in Phnom Penh
#5 Business Hotel in Phnom Penh
#9 Luxury Hotel in Phnom Penh
#11 Spa Hotel in Phnom Penh
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Questions & Answers

Here's what travellers have asked, with answers from Raffles Hotel Le Royal staff and other travellers.
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Questions? Get answers from Raffles Hotel Le Royal staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overlooking the pool”
 of 5 bubbles Sevy23, 10 Mar 2017 | Read review
“Pool facing rooms are quietest”
 of 5 bubbles sotrsablue, 9 Mar 2017 | Read review
“The suites are truly special”
 of 5 bubbles gsrs, 13 Feb 2017 | Read review
“Don't bother with this hotel!”
 of 5 bubbles janny39, 12 Feb 2017 | Read review
“we had a lovely room on the top floor of the south wing.. quiet and spacious.”
 of 5 bubbles larryaleshire, 6 Feb 2017 | Read review
5 of 5